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2.2 Based on 1287 reviews
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  • Customers like
    • Prices 26
    • Product when it worked 6
    • To never shop at walmart again 6
  • Customers don't like
    • Customer service 120
    • Service 56
    • Management 41

Order 55" curved screen tv from Walmart online. After receiving emails with delivery date on the 20th. Call cust. Support on the 18th was told going to be shipped on the 19th and received on the the 20th that never happen called again on the 20th at 6:30pm only to find out delivery date changed to the 21st shipping date changed 6:00pm on the 20th after staying home all day Walmart was very generous and give me a 5% discount for trouble. Finally... Read more

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The product I received was horrible and now they call 2-5 times a day. They offered to sell me up to 2000 Vicodin which is obviously illegal and the guy laughed when I suggested it was illegal. If you are rude to them they just call you more and the cursing that goes on when you ask them to not call anymore is disgusting. There has to be a way to stop this. They use so many numbers you cannot block them all. I am at a loss for what to do. The... Read more

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1. You kiss our butt! We pay your paycheck and we can do whatever we want to you. Corporate doesn't care if we do as long as we are filling their pockets. 2. You have what we need on the shelf or you better have a magic wand to make whatever we want appear when we demand it. 3. We will bring our 10 screaming brat kids into the store and we will let them run wild. Deal with it and be prepared to clean up..it is your job after all. 4. If we break... Read more

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An old lady at the cashier names Judy was so rude, she threw a sign "land closed" in front of me, although she said it was for next customers, but she should not have done that! Very rude indeed! Read more

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I placed an order with Walmart twice and both times I received confirmations, then cancellations. Contacted customer service three times and received three different answers as to why - first was for my protection, then because I hadn't ordered in a long time (2 months) and the last was that that is just how it is. AND also three different time frames - 1 hour, 2 hours and 24 hours - that I had to wait to place another order. I can understand it... Read more

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Walmart Customer Service Definitely Needs Improvement!
1 of 3

Tuesday, July 19, 2016 Back in earlier July of 2016, my 85 year old mother who is Permanently Disabled, including having a Prolapsed Bladder, Heart Condition and Low Circulation In Both Of Her Legs (Making Her Very Immobile With Her Walking) Had Just Bought A Package Of Their Great Value Pink Salmon 700g From The Walmart Location At: c/o Walmart Dufferin Mall Supercentre, 900 Dufferin Street, Toronto, Ontario Canada M6H 4A9 (416) 537-2561 And... Read more

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Ordered my daughter's bedspread for her birthday and paid for it to be rushed by July 8th. It didn't get here til the 12th. Per walmart "customer service" dates aren't guaranteed. Attaching an email that says it will be here "by 7/8" sounds pretty sure to me. Checked for small print on order, supervisor even admits it's not there. They suck!!...that's why I ALWAYS use amazon.com. Team Shipment 1 Arrives by: Fri, Jul 8 FedEx tracking number:... Read more

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  • From mobile
  • Jul 19
  • #885275

ordered new vizio tv from walmart.com - arranged same day pickup - now delayed for up to 2 weeks for "my" credit card safety.. even though payment already taken out of account - agents ok but driven by scripts - awful experience - never again

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I rec'd a $200 walmart visa gift card in December. I decided to put it away for a summer weekend getaway with my boyfriend. I attempted to use the card and was told their was no value on the card after calling the 800 # on the back. I was told this amount was already used. Not sure how this could even happen when the card was never even opened so the # could not have been exposed. I was informed by walmart that I should contact the... Read more

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I missed 1 payment but continued to make payment and sometimes a few extra dollars. However, Walmart closed my account, continued to send me regular statements as if my account was active and collected my payments as normal. So, I decided to over pay to catch up on my account by paying $280 which left me with a credit of $94.31. At a later time I tried to use my card and the cashier informed me that my account is closed. It was an hurtful &... Read more

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