Walmart - 1 Hour Guarantee
We went to local Wal-Mart in Cobleskill NY at 10:15 PM yesterday.The item we wanted to purchase was out of stock(Emerson 32" HDTV).
Was given a Wal-Mart 1-Hour Guarantee Gift Card#6084 3470 6222 3511 EAN 4219) and was told we can call from home to validate the purchase. As we have no computer at home, we started calling about 10:45PM. After waiting about 30 minutes, we finally reached an Associte named Curtis. Explained why I'm calling, he asked for the number on the card.
Giving him the #, he then asked for the PIN#, which is at the end. After about 3, or 4 tries, he said the # does not match and he has to transfer me to another Dep't. This did not work and I wound up in a loop. Hanging up, I tried dialing again.
First I Got a busy signal. Hung up and tried again in a minute. Got through and again got the recording.
I sat with the phone until 12.35AM and in anger hung up.This is a matter of principal now.review #361828
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