Beware of Walmart Auto Service Centers!!

2464 of 2740 Walmart Reviews
Oct 14, 2009
review #159275

I took my car to Walmart for an oil change in May 2009, to save my husband the time and trouble of doing it for me.When my husband changed my oil again in October 2009, he removed the filter and found written on the filter the date of 12/17/08 and the initials of the service technician at another auto service center where we had work done (including an oil change) on December 17, 2008.

I was thoroughly disgusted to find out that the Walmart auto service center had charged me for an oil change in May, but had not actually done the work.

I have been driving around for 10 months with the same oil and filter, after paying Walmart to change the oil in May!

We took our receipts, the filter, and our complaint to the manager and he at least gave us a refund, and it doesn't appear that any damage was done to our vehicle because of their negligence.But never again will I trust Walmart with my vehicle in an attempt to save time!

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2464 of 2740 Walmart Reviews
Love Wally world

Jul 10 Fort Worth, Texas

Not all Walmart's are bad. Just like with any other chain each location could have its bad apples. If You let the managers know what's going on they will fix the problem and you will have a great Walmart to go to in the future.

1 0 Reply
Anonymous

Dec 15, 2013

I won't use them again either! I went to them to change out the bulb in my headlight.. where this one is located you have to remove my battery... they didn't reconnect the battery correctly so me and my 2 girls and my grandson were stranded 45 min from home in 20 degree weather.. and all they were going to do is reimburse me the $8 it cost to fix my headlight!

0 0 Reply
ditto

Apr 08, 2013 Baraga, Michigan

same thing happened to me, though I found out the same day they did not change the oil filter. I went back immediately and was told that they did not have the filter for my car in stock and I ask then why waste the oil? I ask store manager and automotive manager to explain the thinking behind changing oil but leaving the dirty filter in and not informing me. They both were appalled and stressed that, that is not the way it is done that they should have informed me and let me decide if I wanted them to continue to change my oil. Really no question they know better don't change oil if you don't have the oil filter in stock to replace the old one. Bad service, Bad decision! They refunded my money and told me they would change my oil and filter when they got one in for my car at no charge. I took the refund and have never returned for any automotive maintenance at Walmart.

0 0 Reply
MrsLea01

May 04, 2012

I am really mad at the pharmacy because they wouldn't give me extra pain medicine. My doctor gave me a prescription for 30 pills, but I lost the bottle and tried to get more pain pills at the pharmacy. I even told the pharmacy associate that my husband works at the Walmart home office. After she and the pharmacist said they would not give me my drugs without a new precription, I decided to give them a second chance and would try again in a few minutes. But guess what? When I went back in 15 minutes, the pharmacy was closed for lunch. HOW DARE THEY?? They should be there to serve the customer anytime the customers wants something.

0 3 Reply
Anonymous

Apr 08, 2013 Louisville, Kentucky

*** THEM FOR NOT GIVING YOU RANDOM PAIN KILLERS WITHOUT A PRESCRIPTION! HOW DARE THEY

3 0 Reply
another nobody

Apr 29, 2013

do you really expect a pharmacy to give out prescription pain medication to you without a valid prescription??? they are supposed to risk losing thier jobs because you were negligent with your medication??? get real!!!!!

4 0 Reply
Of Course

Aug 18, 2013

I applaud them for not giving you extra pills. It is illegal to give prescription medication without a prescription. Your negligence should not require them to break the law.

3 0 Reply
MrsLea

May 04, 2012

You don't have to tell me twice. I don't use the WM auto center anymore, nor the pharmacy. They hire some of the worst people in the world to work those places.

0 0 Reply
U.S. National Guard

Dec 26, 2009

In the name of the victims of Hiroshima and Nagasaki by brutal Protestant Christain Nuclear bombs even nover millions of pregrqanant Japanese ladies - in 1945 by America The Judas: Good Friday 2010 on April 2nd., at the tenth hour!

In The name of:
Mahatma Gandhi with modern 100 million trained rapid Hindu preachers.

President Risto Ryti of Finland WITH ALL THE ACADEMIC FINNS WITHIN NOKIA MOST OF WHOM HAVE ARTIC COMMANDO OFFICERS RANKS.

THE ARAB WORLD.

The Germans brutalized during nThe U.S. Judas occupation 1945 - 1990 with A CLEAR MEMORQANCE OF THE PHOSPHORICV BOMBS YOU DROPPED ON OUR PREGANT GRANDMOTHERS IN 1945.

Italians in North America.

People of Latin America, Venezuela, Brazil, tc.

Your Federal Bureau of Idiocy!

This is no joke but one should take it in a humoristic way and take one of your American medice tablets as long as our American pharmacetuical companies have not in a nightmare turned into living quicksilver thermometer theaters.
Best redards,
Double Iron Cross Officer, just kidding!

0 0 Reply
Britt

Dec 07, 2009

I live in Alabama and the almart that li ve by gave me a tune up last week and as i watched i relized that what most people say about all Walmarts must not be true about ours. I know alot about cars but i dont have the time to get under the hood of my own because by the time i get a chance its to late in the day to get a good look. They exceeded my expectations of there work and im impressed. :p

0 0 Reply
Jack

Oct 28, 2009

:roll I Have worked at a walmart in california for 4years we had an assit. manager get there oil change done at our walmart. one blown engine later she had found you that they forgot to put the oil back in a was driving with no oil in her engine.

0 0 Reply
blueberry

Oct 20, 2009

Beware of service centers like Wal-mart, they hire so-called technicians with very little training and rejects from the industry. I think Wal-mart like many other businesses try to do the all-in-one thing and cannot. They need to focus on what they do best. Retailers seem to be very greedy and never make enough profit, I heard on the news recently that Wal-mart says their sales are down, but whenever I visit the store the parking lot is full & the wait @ the cashier is long, but as I'm shopping I seem to have a hard time finding assistance. :upset :upset

0 0 Reply
Nolesgirl21

Oct 15, 2009

I totally agree. I had a similar issue with a Wal-Mart auto service center here in Tallahassee, FL. I took my car there to get an oil change when my regular mechanic was closed one day and thought it was done properly. For my next scheduled oil change about 3 months later I returned to my regular mechanic only to find out that Wal-Mart had improperly installed a plug that keeps the oil from leaking out. I was so angry...NEVER AGAIN WAL-MART! NEVER AGAIN!

0 0 Reply

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