Pissed Consumer - Emerson 32" LCD Tv

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Emerson 32" LCD Tv

Jul 21, 2008

WALMART complaint

TV purchased @ Walmart for $558- stopped working

after only 3 months of use. The tv will not power on.

Lousy Mfg. warranty. Do not buy any products from Funai Corp.

Walmart "extended warranty" is a 3rd party -

send it in-do without a tv for 6-8 weeks-who knows

what.I have had other electronic equpiment last me for 10 years and beyond.

It is quite unreasonable for a TV in this price range

to fail in such a short period of usage, although this

"power -on" issue seems quite common in many brands of LCD tv's. Perhaps it is because the power supply modules are just crap !

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Comments (6)

1. Written by Glenn, on 26-08-2008 22:18

Same problem, same TV bought from Walmart. It worked for 11 months then quit yesterday. I have contacted Funai, so we'll see what response they have.

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2. Written by Glenn, on 26-08-2008 22:09

Same problem with the same TV after 11 months. I have contacted them and await their reply. I have not been able to fing my Walmart receipt so far either. :sigh

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3. Written by jean, on 12-08-2008 16:50

I too purchased a LCD through Walmart on 07/03/06 and even bought extended warrany from them my TV went out on 06/23/08 the repair guy came to pick up the TV and to right now everytime I call Walmart they say that the order is in back order. What do I do?

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4. Written by Ken, on 10-08-2008 19:40

Same Proplems with

Walmart/Emerson/Funai

LCD lasted 10 months.

Here's the story.

Product Info: LCD TV

Serial #: J12728757

Do Not Purchase This LCD!!!

Or any other Emerson/Funai product.

They will not stand behind the warranty.

This LCD only lasted 10 months.

Walmart refered me to the Funai Corporation to resolve the warranty issue.

Below is the story.

Problem: I have been trying to get this issue resolved since march of

2008. It is now July 30 2008. Emerson/Funai Corp will not take care of

this issue. I have contacted the Funai office many times since

march. I have talked with badge numbers Jim1579, Fernando, badge 1963,

badge 1964 Kay, badge 6961, badge 1052 Alexis, supervisor Amanda

61608, badge 1155 plus supervisor Amanda 72408 Funai told me

this TV was unrepairable and i was entitled to a full refund. They

told me they would send out a box to return the LCD in. After several

weeks I called back to find out why I had not received the return

box. Funai advised me that it might take up to a month to receive the

box. After several more weeks with no box i contacted them

again. Funai advised me that they were out of boxes. I asked them if i

could use the box that my new TV came in. A Westinghouse LCD that i

purchased from Walmart. Funi told me that i could use this box to

return the LCD. i packaged and labeled the LCD as Funai

requested. Then i called back to set up a pick up date. The LCD was

supposed to be picked up before June 23 2008. The LCD was not picked up

by that date. I called Funai and was advised that they had a mix up

with the shipping company (Stevens Global). The LCD was finally

picked up on 6 26 08 shipping ticket 88847128. I still have not

received a refund on this item a month later. I can not make any

progress dealing with Funai. I am tired of making phone calls over and

over,with more excuses and no resolutions. Funai can send me another

generic email if you want, but this is the last time I will be

contacting emerson/funai. If I do not receive my refund by 08 08 08, I

will have my attorny file the proper court documents to collect my

refund.

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5. Written by Mikel, on 07-08-2008 13:36

We have had the same problem. I called the CEO directly. His name is Mr Uemura pronounced Whey-mura. Direct ext. is 201-727-4300 He can't speak English well but will put you in touch with his Sr. Mngt.....Saved us hours of pain

We also go a full refund after the complaint. Also use BBB to validate this info.

Good Luck!

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6. Written by dean, on 01-08-2008 09:44

I purchased the 32" LCD through Walmart and after a couple months would not power on. Walmart wants nothing to do with it! It now sits in a tv shop with 6 other tv's of the same make and model waiting for a part to be manufactured! Maybe in October. This is a disgrace. Will not purchase any big ticket items from them again. Plus we drove 4 hours for a shop that covered their so called warranty. I am going to spread the word about these tv's and Walmart not backing the product at all! Don't buy it, it won't work for long!

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