Jul 21, 2008 WALMART complaint |
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Page 1 of 2 TV purchased @ Walmart for $558- stopped working
after only 3 months of use. The tv will not power on.
Lousy Mfg. warranty. Do not buy any products from Funai Corp.
Walmart "extended warranty" is a 3rd party -
send it in-do without a tv for 6-8 weeks-who knows
what.I have had other electronic equpiment last me for 10 years and beyond.
It is quite unreasonable for a TV in this price range
to fail in such a short period of usage, although this
"power -on" issue seems quite common in many brands of LCD tv's. Perhaps it is because the power supply modules are just crap !
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1. Written by Liz, on 12-02-2009 17:52
I purchased a Sylvania (Funai Corp) 15" LCD TV in August 2008 from Meijer's. Yesterday, just short of 6 months my TV will not turn on no matter what I do. Found out it will cost $150.00 to fix a $200.00 TV. I also found telling them off does no good either.
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2. Written by travis c, on 03-12-2008 16:10
same problem except mine waited to break one year and one month. i never watched it really. dont buy emerson im filing a complaint to BETTER BUSINESS BUREAU. gonna cost me 310$ to fix. emerson lcd 32inch from walmart
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3. Written by Glenn, on 09-10-2008 22:36
My T.V. got back from repairs in New Jersey in just two weeks and is working fine. I checked the serial number and it is the same TV. Good luck to the rest of you.
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4. Written by tt, on 28-09-2008 17:31
/I had a customer that found out the hard way that Polaroid tv's don't support HDCP, the new encryption that encrypts blu-ray content on the wire all the way to the monitor. Due to this unnecessary encryption, he could not get his HDMI connection on his Polaroid to work. Tv is only 2 years old. No setup menu, nothing. Customer going out to buy a 2-3000 dollar television, all because of this.
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5. Written by Gary H, on 25-09-2008 10:58
same story here too. Bought a 32" Emerson from Wal-Mart last Nov 07. No power 8 months later. It was on a free standing stand so no "hot spot" free air flow area. Run around from Funai. I have contacted BBB, CA Consumer's div (BEAR). Next step is attorney!
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6. Written by Glenn, on 15-09-2008 09:47
I posted above on my Emerson TV. It is being picked up today to go to Funai in New Jersey for repairs or replacement. I have a question for everyone: Was your TV put in an entertainment center enclosure or was it open to the air? These TVs run pretty hot, and heat is really hard on electronics. Thanks.
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7. Written by Glenn, on 26-08-2008 22:18
Same problem, same TV bought from Walmart. It worked for 11 months then quit yesterday. I have contacted Funai, so we'll see what response they have.
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8. Written by Glenn, on 26-08-2008 22:09
Same problem with the same TV after 11 months. I have contacted them and await their reply. I have not been able to fing my Walmart receipt so far either. 
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9. Written by jean, on 12-08-2008 16:50
I too purchased a LCD through Walmart on 07/03/06 and even bought extended warrany from them my TV went out on 06/23/08 the repair guy came to pick up the TV and to right now everytime I call Walmart they say that the order is in back order. What do I do?
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10. Written by Ken, on 10-08-2008 19:40
Same Proplems with
Walmart/Emerson/Funai
LCD lasted 10 months.
Here's the story.
Product Info: LCD TV
Serial #: J12728757
Do Not Purchase This LCD!!!
Or any other Emerson/Funai product.
They will not stand behind the warranty.
This LCD only lasted 10 months.
Walmart refered me to the Funai Corporation to resolve the warranty issue.
Below is the story.
Problem: I have been trying to get this issue resolved since march of
2008. It is now July 30 2008. Emerson/Funai Corp will not take care of
this issue. I have contacted the Funai office many times since
march. I have talked with badge numbers Jim1579, Fernando, badge 1963,
badge 1964 Kay, badge 6961, badge 1052 Alexis, supervisor Amanda
61608, badge 1155 plus supervisor Amanda 72408 Funai told me
this TV was unrepairable and i was entitled to a full refund. They
told me they would send out a box to return the LCD in. After several
weeks I called back to find out why I had not received the return
box. Funai advised me that it might take up to a month to receive the
box. After several more weeks with no box i contacted them
again. Funai advised me that they were out of boxes. I asked them if i
could use the box that my new TV came in. A Westinghouse LCD that i
purchased from Walmart. Funi told me that i could use this box to
return the LCD. i packaged and labeled the LCD as Funai
requested. Then i called back to set up a pick up date. The LCD was
supposed to be picked up before June 23 2008. The LCD was not picked up
by that date. I called Funai and was advised that they had a mix up
with the shipping company (Stevens Global). The LCD was finally
picked up on 6 26 08 shipping ticket 88847128. I still have not
received a refund on this item a month later. I can not make any
progress dealing with Funai. I am tired of making phone calls over and
over,with more excuses and no resolutions. Funai can send me another
generic email if you want, but this is the last time I will be
contacting emerson/funai. If I do not receive my refund by 08 08 08, I
will have my attorny file the proper court documents to collect my
refund.
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