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my dad bought a car battery at walmart and they wont give him another one and the battery is no good
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Feb 28, 2008 WALMART complaint |
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dear to whom it may concern my dad bought a car battery at walmart and the battery still has warranty and the battery was tested bad at all the auto stores and its leaking acid and my dad went to take it back to walmart and the manager lied and said it was good and its not what can be done about this situation idont know the name of the manager but they treated my dad unfairly they should treat my dad with respect i think by rights they should give my dad another battery the old one is no good
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WALMART Complaints
1. Written by wendy green, on 15-05-2009 21:58
i bought a lawnmower battery and told my dad i paid 25.00 for it and he said oh take it back, i found one for 14.00.
the customer service lady said im sort but its our policy to not take back batterries unless they are bad.
do you want usto test it?
sure go ahead, they both stand there givig me the evil eye and say so you want us to test it?
i said yes, test it by all means, then she tests it and leaves,and is gone for 5 minutes, comes back and says its good so theres nothing we can do, i said i bought it yesterday and i never installed it.
i knowits good, i havent used it, she gives me a go-to-*** look, i said i want the manager.
she came up and i said i bought this yesterday and its crap to tell me customer policy when its not on my recipt. ill never buy another battery from here ever again, i got my money back.
i hope the store goes out of business.
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2. Written by Wally, on 11-10-2008 17:00
You should get steak at a steakhouse, seafood at a seafood restaurant,, mexican food at a mexican restaurant, so why not buy a battery at an autoparts store? It makes no sense to even consider buying a car battery at a department store where you buy your laundry soap.
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3. Written by Fed the *** up, on 07-10-2008 16:11
I also bought a battery at Walmart in March of 08. A few months later I noticed that my alarm would not chirp. Sometimes yes sometimes no and then one day when I went to crank it up nothing. I took the battery to Walmart and they told me that it was dead and that it was leaking acid. WTF  They offered to replace the battey and today not even two weeks after the battery has been replaced its acting up again. Im going DIE HARD again.
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4. Written by Dammit, on 28-08-2008 05:00
Walmart batteries are JUNK. I asked a manager one time "you must have a warehouse full of defective batteries" he replied "we do" . nuff said.
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5. Written by Michael, on 16-07-2008 16:40
Same situation, my battery was bad was tested by autoparts store ( 2 diffrent ones ) and not only did they tell me it was good they informed me that it was putting out 1400 cranking amps when it was only a 800 cranking amp battery. Also the battery had a free 3yr. replacement. On the top where they punched out the date it was 6/05. So they tried to tell me it wasn't under free replacement. Which would have been true because it was this month when I tried to return it 7/08 But I bought it last year. So after I let them stand there and assure me that I was WRONG and they were RIGHT in front of all the customers I showed them the sticker on the side that had a manufactured date of May/07 LMAO! As I stood there waiting for THIS explanation,  the TLE manager came and said they could give me another one minus 1yr. of the free replacment (which is what was owed to me and is all I wanted) (guess they forgot all about saying it was still good)  Don't let them sucker you.
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6. Written by Dale, on 18-06-2008 16:42
Maybe someone should due some research. Batteries do LEAK all the time not from a crack but from the terminals and this is under warranty. What you should have done was go to the district or corp manager to get satisfaction. Good luck
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7. Written by RosemaryCR, on 11-06-2008 22:23
They also don't tell you when your old battery is still good and all you really needed was just new battery cables.
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8. Written by acce245, on 16-03-2008 15:17
Actually, if the battery is leaking acid, it is not a warranty issue. No battery company in their right mind would warranty a product that was broken. You said it was leaking when you brought it back, and since you didn't say otherwise, I would assume it was not when you purchased it. This can mean a few things, but typically speaking, a battery will break like that when dropped, when one strikes it hard enough to break the case, or if it is frozen.
Sounds to me like your father somehow broke it and wants to get something back for it. Now, if it were just testing bad, without a broken/leaking case, that would be a different issue.
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9. Written by kevin, on 12-03-2008 20:53
Thats sounds like wallmart
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Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
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