Walmart - Pharmacy Hours?


3974 of 4224 Walmart Reviews

I have a sprained ankle and am in an Aircast. I needed a prescription filled to take down the swelling in my foot. I called Wal-Mart to see what time their pharmacy closed to which I was told 9pm.

I hobbled into Wal-Mart and found the pharmacy. It was 8:30pm on the dot. Upon approaching the window I made eye contact with the man behind the counter. I then stood there for about 5 minutes. Finally, the man said to me, "Hello, ma'am. We won't be able to fill your prescription. We close at 9pm." I asked him if he could please at least look at the prescription as it's a pretty common one. He said, "No, there's no way to fill it."

My question is this -- Why would you say you close at 9pm when apparently you close at 8:30pm? Why wouldn't the person who answered the phone when I called let me know that they wouldn't fill my prescription thereby saving me the painful walk in?

I'm sorry but this is going to be the last time I even think about going to Wal-Mart pharmacy. Poor customer service is inexcusable.

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More Review Details

Product or service
Pharmacy
Review category
Drug Stores and Drugs
Review rating
5 out of 5
review #150585
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Helpful? 85 Yes 85 228 No 228
Had the same issue 95 Yes 95
3974 of 4224 Walmart Reviews
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Anonymous

Feb 04 #1105981

Do you expect any other business to take in more than they can do????? Do you take your car in 1/2 hr before closing and expect it done before closing? Do you walk into your Drs and expect them to see you with no appointment, 1/2 hr before closing. He wasn't closed, he was catching up from the busy day and knew how much he had left.
Plan ahead. Don't expect the world to rotate around you

0 0 Reply
Anonymous

Dec 27, 2015 #1084314

Most Walmart RX employees are fools and liars. I have been getting my Oxy 30mg.filled there for 9 months and I go in to get it filled and this new pharmacy tech is Hispanic and a liar. I give it my script and she immediately says that they don't carry it. (She didn't say they were out but they didn't carry it) I told her she was a liar and I need to speak to somebody that tells the truth. A white RX tech came over and said she was new and got it wrong. I said BS that she lied about it and didn't look it up or even speak to the pharmacist. The white tech said they will have it ready in 30 minutes and if I wanted to wait. I went to the manager after getting it filled and really complained. The next month the liar was gone and my prescription was filled without any lies or drama. 'Nuff said !

0 0 Reply
LadyScot

Jan 04 #1088910

It was probably a visiting pharmacist who made a mistake. Talking to the store manager does absolutely NOTHING. The pharmacy in a retail store is NOT controlled by the management or home office. It is controlled by the state. Only the State Department of Pharmacy can remove a pharmacist. Nuff said.

1 0 Reply
ransom

Dec 19, 2015 #1081093

Look folks, it's easy!
If you don't like the service you get from Walmart, go somewhere else.

2 0 Reply
Bobs2015

Dec 01, 2015 #1072402

How f'ing hard is it to be a farmacist. I mean really, push pills into a bottle. just work harder and faster!!!!!!!!!!!!!!!

0 0 Reply
youarewrong

Nov 27, 2015 #1070393 Carencro, Louisiana

The pharmacist only has to count some pills into a bottle. How long could it take???????????? seriousy!!!!!

0 0 Reply
LadyScot

Feb 07 #1108074

If that is all you think a pharmacist does then I sure do not want to get my pills from your pharmacy.

0 0 Reply
Anonymous

Oct 05, 2015 #1043388

It takes time to fill a script, and if a licensed pharmacist is NOT present, the pharmacy is closed. That is the law! Bottom line is, if the pharmacist cannot get to your script before 9:00 PM, then it makes no sense for you to wait.

1 0 Reply
Anonymous

Sep 06, 2015 #1030523

Walmaet buys the majority of products from China.
China pays women to get abortions.
Where do all the church goers go on Sunday? Thats right. Hipocrites!

1 0 Reply
KevinRichards

Sep 08, 2015 #1031251

All Chinese need abortions, there are million too many already.

2 3 Reply
u saved my dong

Sep 01, 2015 #1028317 Orlando, Florida

I had a prescription for Viagra. they closed early and shut the window in my face. I had a date later that night and couldn't get a ***. was pissed. Later found out she had herpes/hepatitis C. Thanks Walmart you saved my life!!!

2 1 Reply
Anonymous

Aug 21, 2015 #1022962

I have a severe case of poison ivy I came into Walmart In Jackson mo for steroids to get rid of the poison ivycame in at 7 o'clock and they told me that my prescription would be ready in 20 minutes I came back 30 minutes later and told me that it would be another 10 to 15 minutes and I was the only person there so I left it wasn't willing to wait another 10 to 15 minutes! It was supposed to be ready in 20

0 0 Reply
KongDong

Sep 01, 2015 #1028318 Orlando, Florida

I had a lesion on the underside of my *** . they scratched it and it felt better.

0 1 Reply
Liz

Jan 16, 2015 #932286 Orlando, Florida

I've had the same poor customer service at a local Walmart pharmacy. Some of the technicians have such poor customer service skills that they shouldn't work with customers on a daily basis. Please, leave the bad attitude out the door.

1 3 Reply
jillaine

Sep 25, 2015 #1039073 Garden Grove, California

WOW REALLY KEVIN RICHARDS HOW DID YOU COME TO THE CONCLUSION THAT LIZ HAS A BAD ATTITUDE???? YOU SHOULD LEAVE ALL OF YOUR COMMENTS AT THE DOOR MR TROLL

0 5 Reply
Anonymous

Jul 03, 2015 #1003050

That can also work both ways. A lot of customers could also leave their bad attitudes at the door as well.Many customers go in stores with haughty attitudes and treat the workers like *** and then think it is rude when the workers don't respond so kindly back. Remember the golden rule: treat others as you expect to be treated.

4 1 Reply
1 Angry Sheep

Oct 16, 2014 #885790 City Of Industry, California

I have never been surrounded my such incompetence. Please explain to me why it is okay to talk about your personal life while asking a customer questions. Why is it okay to make someone wait over 45 minutes to look up one item on the computer. Either this pharmacy has an internet connection from the ice age or these people just simply cannot do their job. Pathetic.

3 3 Reply
KevinRichards

Jan 16, 2015 #932311 Richmond Hill, Ontario

It is just as rude to listen in on private conversations as it is to talk about your personal life at work. The only way you would know that the conversation was personal was if you listened in on something that does not involve you, in other words both you and the pharmacist have bad parents that did not teach you any better, or you ignored what you thought.

4 2 Reply

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