Walmart - Pharmacy Hours?

3372 of 3628 Walmart Reviews

I have a sprained ankle and am in an Aircast. I needed a prescription filled to take down the swelling in my foot. I called Wal-Mart to see what time their pharmacy closed to which I was told 9pm.

I hobbled into Wal-Mart and found the pharmacy. It was 8:30pm on the dot. Upon approaching the window I made eye contact with the man behind the counter. I then stood there for about 5 minutes. Finally, the man said to me, "Hello, ma'am. We won't be able to fill your prescription. We close at 9pm." I asked him if he could please at least look at the prescription as it's a pretty common one. He said, "No, there's no way to fill it."

My question is this -- Why would you say you close at 9pm when apparently you close at 8:30pm? Why wouldn't the person who answered the phone when I called let me know that they wouldn't fill my prescription thereby saving me the painful walk in?

I'm sorry but this is going to be the last time I even think about going to Wal-Mart pharmacy. Poor customer service is inexcusable.

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Review category
Drug Stores and Drugs
Review rating
5 out of 5
review #150585 by anonymous
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Helpful? 84 Yes 84 227 No 227
Had the same issue 93 Yes 93
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u saved my dong

2 days ago #1028317 Orlando, Florida

I had a prescription for Viagra. they closed early and shut the window in my face. I had a date later that night and couldn't get a ***. was pissed. Later found out she had herpes/hepatitis C. Thanks Walmart you saved my life!!!

0 1 Reply

Aug 21 #1022962

I have a severe case of poison ivy I came into Walmart In Jackson mo for steroids to get rid of the poison ivycame in at 7 o'clock and they told me that my prescription would be ready in 20 minutes I came back 30 minutes later and told me that it would be another 10 to 15 minutes and I was the only person there so I left it wasn't willing to wait another 10 to 15 minutes! It was supposed to be ready in 20

0 0 Reply

2 days ago #1028318 Orlando, Florida

I had a lesion on the underside of my *** . they scratched it and it felt better.

0 0 Reply

Jan 16 #932286 Orlando, Florida

I've had the same poor customer service at a local Walmart pharmacy. Some of the technicians have such poor customer service skills that they shouldn't work with customers on a daily basis. Please, leave the bad attitude out the door.

1 2 Reply

Jul 03 #1003050

That can also work both ways. A lot of customers could also leave their bad attitudes at the door as well.Many customers go in stores with haughty attitudes and treat the workers like *** and then think it is rude when the workers don't respond so kindly back. Remember the golden rule: treat others as you expect to be treated.

1 0 Reply
1 Angry Sheep

Oct 16, 2014 #885790 City Of Industry, California

I have never been surrounded my such incompetence. Please explain to me why it is okay to talk about your personal life while asking a customer questions. Why is it okay to make someone wait over 45 minutes to look up one item on the computer. Either this pharmacy has an internet connection from the ice age or these people just simply cannot do their job. Pathetic.

3 2 Reply

Jan 16 #932311 Richmond Hill, Ontario

It is just as rude to listen in on private conversations as it is to talk about your personal life at work. The only way you would know that the conversation was personal was if you listened in on something that does not involve you, in other words both you and the pharmacist have bad parents that did not teach you any better, or you ignored what you thought.

1 2 Reply

Sep 30, 2014 #877981 Dallas, Texas

Yep and Walmart Pharmacy on Lake June Road can never fill RX same day it's always been a week for me no matter how common a RX or how urgent the need. They ALWAYS say it's not in stock. Wth yall got back there a bunch of empty bottles and boxes??

1 0 Reply
Darin Nicholson

Aug 27, 2014 #862310 Magnolia, Texas

I walked in on a Saturday needing my blood pressure meds. When I arrived at 10:30 am I found the pharmacy to be closed. I asked one of the pharmacy staff why were they not open. I was advised that the pharmist called in sick and they were trying to locate one to come in. I was further advised to go to another Walmart pharmacy and they would be able to fill it there. I arrived at the Walmart in Spring to find out they could not fill my prescription because the one in Tomball ( the one that was closed ) already had it filled. I explained the situation and I might as well been talking to a wall. Anyway I called the Tomball location back they advised they just opened at 11:30 am and would be on normal lunch hours which is from 1:00 PM to 2:00pm. Good thing this was not a nitro script..
Customer service at Walmart stinks no matter what department. Customer no days is out the window and the consumer always gets the short end of the stick..

2 0 Reply
broke supporting drug companys

May 31, 2014 #822371

I need to have a prescription filled for Pulmacourt, an Allergy preventive medicine, so I went to Walmart. When I went to pick up the prescription I was told that wil be $677.00 Dollars. All I could think of is What a bunch of Walmart...............

1 2 Reply

Apr 14, 2014 #804968

I used to live in Traverse city, MI and that Walmart was always very nice and helpful, I pay cash for my script so the pharmacist would always give me a discount but then I moved and could have never anticipated the years of BS trying to get my script filled. Every time I go in someone tells me a new lie and gives me the run around, "issues with the manufacture, no longer carry that script, will take 3 months to fill est, and offer to send it somewhere else. I go in for days until I get someone to fill it or place the order and I have noticed the story seems to change when I say i'm paying cash, by the way the cost is $180 more then TC. Sadly, this is not the only pharmacy that wants to be selective on what they fill, I called every pharmacy in town and been told "Don't have it, wont order it", had to drive four hours a few times to have it filled. Though research I found that its legal for an entire town to deny to fill any script, for example, that this is a huge issue with Birth Control down South. Pharmacist very simply should not have the right to be a third party in-between you and your doctor at least not without some regulation.

1 1 Reply
yolly 79

Mar 28, 2014 #799860 Green Bay, Wisconsin

All pharmacists think they dr's *** they lie and will try to not fill ur script no matter what it is *** if u wanna b dr's then go back to school for all those yrs of school then they can have a say so just because one person abuses one drug or another dont act like everyone is an abuser

3 4 Reply

Jun 15, 2014 #827696

Pharmacists go to school just as long as doctors and makes just as much money. I doubt any pharmacist in the world wants to be a doctor, because if he or she did they would have just done that schooling instead.

6 2 Reply

Nov 29, 2013 #749991 Portsmouth, New Hampshire

If they won't fill it while they're open,it should be posted everywhere. These pharmacy techs think they are gods or worse doctors. Boo on Wal-Mart for doing that to you!

2 1 Reply

Nov 29, 2013 #749935

Pharmacists have been getting slammed with WAY too many prescriptions to fill and everyone demands them right away. This does not excuse what happened with Walmart. However, I do find with most pharmacies if they close at 9pm, they will not fill anything if it's given to them 10-20 minutes before closing. If you have been their a lot and they recognize you it's more likely they will do it for you, but they are so busy all day they just want want to go home. It's also possible they didn't have it in stock, but you didn't say. They do get daily deliveries. If they did have it in stock and you were in urgent need of the medication, telling the pharmacist that might have swayed them.

One critique I will offer is that if you are coming in close to their closing, you should ask them specifically when you have to get there in order to get it filled right away.

6 0 Reply

Jul 28, 2013 #689133 Colonia, New Jersey

I think the pharmacist does a good job and is always very helpful

3 1 Reply

Nov 27, 2013 #748520

You must go to a Walmart on a different planet.

5 3 Reply

Nov 27, 2013 #748521

There is a reason for the age old saying that "the customer is always right". It should have added "even if they are a jack ***". Unfortunately it does not. For those of us who have worked in any form of retail we are well aware of both sides of that coin. More often than not the customer complaining really is a jack ***. But this site is for the pissed off consumer not the snotty retail workers. Go find your own website.

0 0 Reply

Jul 24, 2013 #686763 Phoenix, Arizona

Walmart has screwed me on my prescription as well first they wouldnt fill it, I had to call my doctor even though the prescripion was dated and my insurance OK'd it. After I finally get them to fill it I get back at 1:25 stand in line while they help a customer and to my suprise he starts closing the gate! I was pissed I exclaimed that I had been standing in line 5 minutes before you were supposed to close for lunch. He stated well the longer you sit here the longer its gonna take to reopen. Keep in mind my prescription was on the rack already filled for me to pick it up. After I go back to pick it up I will be getting the pharmacists name and be calling his manager and will NEVER be going back to this specific walmart. ANd honestly this one pharmacist(Indian) Has been giving me problems for years everytime there is always somethign wrong that he cant help with so I am done. Screw this place walmart you need to learn customer service.

1 0 Reply

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