1. Written by Beverly Tankersley, on 22-03-2008 19:00
About 1yr go,I was fitted for a pair of eye glasses at your Wal-Mart Optical Dept.I told them EXACTLY what I wanted,got the prescription,picked out a frame,& decided to add some nice extras.I was buying myself a gift for my 72nd birthday.I don't really have allot of money,but since Idon't
get to buy nicethings,this time,I wanted to get some with extras.I had to settle for their suggestions.After I picked up my new glasses,I ended up with a terrible health problem,& called them from the hospital,telling them that I wasn't happy with the glasses,but was unable to get to the store.They were ok with it & said they would put a note in my box.When my glasses were replaced,the"temple" was broken,when I opened the case-because the case was much too small.They replaced them.I had several different problems with them,& because I treated.Every time I went em, (after their adjustments to the glasses,)Ialways had to retutn when the manager was there.I kept missing her & time passed.They finally mailed them to me.I was told that the warrenty time was no longer in effect,& I would get no more help.When I at last got the glasses,I found that the lens don't even fit the frames.I have NEVER worn these & I feel that I have been taken,big time by the incompetency of this optical joint ! I paid too much money,to be so unhappy.Is this the way Wal-Mart want their reputation in my city.I spend allot of money there,bypassing our local businesses.I am VERY UNHAPPY with this whole mess.It has taken a year to finally get my product because of the system here.I asked for my money back-quite a while ago,& was refused.I paid almost $1000,for something I can't use,& I have VERY BAD feelings about this mess.Now,is there any way that you can help me get a refund? I need some empathy & understanding.Please phone me at (906)632-3888.Thanks.Beverly (Sorry I am having trouble writing in thissmall space,but I believe that my email is inderstandable.)HELP ME GET MY MONEY BACK !
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