Walmart - 1 hour photo ... isn't
My daughter wanted to make some collages to print as gifts for friends, and so she made the images and I uploaded them through the website for 1 hour printing. The photos should have been done at 7:48pm, but when I arrived at 8:10pm, they not only weren't done, but there was no one scheduled to work in the photo department (although there is signage indicating that they are open until 9pm).
Had to go back the next day after work to get the pictures. No apologies, no discounts (which there should have been since the 1 hour pictures weren't ready in an hour). Rude associates, and poor management.
No reason that the *actual* hours they're going to bother staffing the department couldn't be posted. There are other places in town to get 1 hour photos, and I'll be going there next time.
Reason of review: Order processing issue.
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Comments
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What is the problem with Walmart? They are not going to honor any hours and they will say you are wrong.. Do not ask for any compensation either you will always be not right.
I understand her being angry, but she is obviously immature to mistake being told no as rude.