23500 NE Sandy Blvd, Wood Village, OR 97060, USA
Not resolved
2.9
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1 comment

I purchased a HDTV from Walmart and bought the extend warranty from asurian. After a few months the TV started to fail so I called asurian and spoke with a technician, he knew what the problem was so they sent me a return container which I followed the instructions to ship.

After asurian had checked out my TV they said they could not help because UPS had damaged the screen. I contacted UPS and they assumed responsibility and sent the paperwork to asurian which asurian was going to send back to UPS for a reimbursement which was to be sent back to asurian so they could reimburse me! After about 15 hours on the phone with UPS and asurian, I never heard or received anything from either UPS or asurian!! I still have the TV in the shipping container!

Asurian would not respond to me or UPS! Asurian is the biggest RIPOFF and should be sued!

Product or Service Mentioned: Asurion Tv Warranty.

Reason of review: Poor customer service.

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Anonymous
#1563286

Big mistake. Don’t ever buy a tv at Walmart