Anonymous
map-marker Manahawkin, New Jersey

Foreign object in grated cheese

Walmart - Foreign object in grated cheese
Hi I bought a jar of great value grated parm cheese and there was some sort of small plastic capsule in the cheese...I have a small child... I feel like this is an awful hazzard you should be made aware of
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Flies Inn

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Verified Reviewer

Becoming a Seller on Walmart.com

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When we applied to become a seller on walmart.com. We received a phone call in the next 20 minutes with one of the representatives this morning, with regard to opening a store at the Walmart Marketplace.

They asked me to verify that our website works and info our products, which I did and asked her if she needed any more info after going into detail about our products. She said no and the call concluded, 10 - 15 minutes later we received a rejection email. I am perplexed that we are rejected without explanation, we have been in business for over 20 years, and we sell across the globe. After submitting several tickets to learn the reason behind this, without reading any of the messages we were sent the same automatic reply over and over again.

They are selling Chinese copy of our products but we can not list the original ones for some reason. Onboarding crew is extremely disrespectful.

There is an appeal to decision button, however onboarding team does not give out the reason why you were rejected, so that button doesn`t really work as the corporate office thought it would. Our case numbers were:0623****, 0623****, 0623****.

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Preferred solution: We would like to sell our originally designed and manufactured products by our company on walmart.com.

Brittany R Pir

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Verified Reviewer

Beyond unhappy with them

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Original review Jan 02, 2024

Their review team decided to close my account because of "violating returns policy" apparently I abused the returns or made too many returns. First off, most items on walmart are FREE returns by a certain date.

It should NOT matter how many returns you make! If you simply change your mind, something is damaged or of bad quality there should NEVER be an issue with returning! Those are all reasons I would return something, just like with any other company. If I "abused" I don't understand how.

When you do the return walmart will ask why you're returning and if the item is opened or not or used or not. If you did use an item to findout its bad, walmart shows that it does NOT affect your refund. If thats a form of "abuse" thats bs.

I am beyond unhappy with the review team closing my account, not being able to chat with customer service at all, and the responses from the agents I got via email not giving me a clear answer, and basically saying "oh well nothing we can do, you're account can't be reopened," Walmart has lost my respect.

I also literally just did a return no problem 2 or 3 weeks ago, and then a few more before that, then this happens to where it won't let me do returns anymore. They are keeping me from getting my $ back also when that's not right either.

Walmart needs to change their ways to better customer experience/service.

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Preferred solution: Apology, account to be reopen, refund for any item I need a refund for whether I need to send it back or not.

Shalina Cxb

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Verified Reviewer
| map-marker Dyersburg, Tennessee

Paramount + said that my subscription with Walmart + was cancelled.

I had this very same issue last week. I've been watching paramount+ for a week now and I turn it on today and was told my subscription with walmart was cancelled.
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Cheryl R Xdj

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Verified Reviewer

“Black Friday” Christmas Gifts never arrived. Called twice to customer service. Nothing happened. It’s now February.

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Ordered 3 crock-pots, liners for crock-pots, and warranties for crock-pots. Black Friday for Christmas for my mom and kids. No one got a gift. Called twice. Got a foreign call-center each time. Nothing happened. Everything was paid for and it has gone through the bank. First and only Black Friday, never, never again.
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Loss:
$198
Pros:
  • Close by
Cons:
  • No great customer service in stores or corporate

Preferred solution: Deliver product or service ordered

User's recommendation: Meh

Resolved
Patricia F Hed

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Verified Reviewer
| map-marker Mesa, Arizona

Resolved: Because my daughters Nintendo switch was not in the box

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Updated by user Jan 25, 2024

Company fixed the issue and I have been provided with apology. The manager finally went under security cameras, and saw that I was there on the day I said, and the time so they replaced the missing Nintendo switch for a change they did right

Original review Dec 26, 2023
For Christmas I bought my daughter a Nintendo switch, a white one when she opened it Christmas morning. The box was empty Then Walmart will not give me what I paid for. Im out $350 and my daughter is out of her only Christmas gift.
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Loss:
$350

Preferred solution: I would just like to get my daughters Nintendo switch. That’s all I want.

User's recommendation: Make them open the box before you leave the store

Sandra R Sap

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Verified Reviewer
| map-marker Rockford, Illinois

I’m really upset about this matter

I returned an item, but the money has not been deposited back on to my bank card yet,so please can you help me with this transaction, thank you so much, sincerely, Sandra B.
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Anonymous
map-marker Linden, Tennessee

Car battery warranty

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Waste of time sounded like someone working from home with distracted noises in background. The lady said I understand about 10 times but was in noway hepfull !!
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User's recommendation: Don't waste time !!

Anthony19691986

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Verified Reviewer
| map-marker Fort Collins, Colorado

HORRIBLE CUSTOMER SERVICE !!!!!!!!

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Their "shoppers" AND delivery drivers are illegal aliens and speak ZERO English!!! How do English speaking customers communicate with spanish speaking employees in the USA??? One delivery driver was driving a car with expired license plates, AND I highly doubt these illegals have a drivers license. I am writing a letter to the State Attorney General, BBB, and a walmart GM. I will not let this drop. I can only imagine how many labor laws that walmart violates on a daily basis!!! SICK OF THEIR *** PERIOD.
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User's recommendation: DO NOT SIGN UP FOR WALMART PLUS MEMBERSHIPS !!!!!!!!!!

2 comments
Guest

If you don't like their delivery service get off you *** and go to the store and do your own shopping.

Anthony19691986
reply icon Replying to comment of Guest-2473325

HEY *** KNOW ALL THE FACTS BEFORE YOU RUN YOUR ILLEGAL MOUTH. I'M A DISABLED SENIOR CITIZEN AND UNABLE TO GO TO THE STORE AND DO MY OWN SHOPPING.

JUST THINK, WHEN TRUMP GETS BACK IN OFFICE, ALL THESE ILLEGALS WILL BE GONE AND THIS WILL NO LONGER BE A PROBLEM, AND HOPEFULLY INCLUDING YOU AND THE 50 PEOPLE YOU GOT LIVING IN A ONE BEDROOM HOUSE. ADIOS !!!!!!!!!!!

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Rehaan Ckl

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Verified Reviewer
| map-marker Tampa, Florida

Cancelled orders

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Around Christmas I was online ordering gifts for my families in Mississippi, W.V. and other states.

Alot of it was going to my GGrandchildren. Walmart let me place the orders and took the payment, then cancelled about 6 orders and told me my account would be credited in about 10 days. So me being on a fixed income, I had to borrow money to try to reorder some of the stuff.. I have to order things, bc I can't walk very far.

I called CORP and the guy I talked to said it would be straightened out and wouldn't happen again. Well today I placed 2 orders for myself. The first one was for groceries. They put down I received 12 cans of coconut water, which I had ordered, but I didn't get them.

The second order for a mouse and keyboard was cancelled!! They cited suspicious activitys.I called again and got somebody I couldn't understand. She wouldn't let me speak to anyone else. So as pissed as I was, I don't know what I would have done, if I could have gotten close to the upper echelon.

So I hung up. I've already written to the Attorney General of Arkansas and other people.

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User's recommendation: Let's boycott Walmart!! Please don't order anything, bc they will take your order and money and then cancell them!!

Thomas G Lkn
map-marker Newport News, Virginia

Couldn't get a refund for a delivery that was stolen after delivery

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I didn't receive a order that was delivered but atatolwn off my porch even tho I checked for it to be signed for. I AM UTTERLY AND COMPLETELY DISCUSSED WITH WALMART ONLINE... BUT I DONT OWN A CAR SO I AM FORCED TO ORDER ONLINE BUT FROM NOW ON I WILL ORDER FROM ANOTHER DELIVERY SERVICE AND IF I CANT GET A REFUND CANCEL MY SUBSCRICTION ASAP...
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Loss:
$42
Pros:
  • Non
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Never would I ever in life!!!!

Brenda S Nhi

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Verified Reviewer
| map-marker Bradenton, Florida

Car damaged at Walmart automotive damaged my car during oil change , had to tow it to nearest Toyota dealer to get it fixed. Now theier , dispute center 5 days late responding back to me

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Had to have my car towed to nearest Toyota dealership for repairs. Now their dispute center will not call me back and management says they dont have their number
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Loss:
$85
Pros:
  • Cheaper price
Cons:
  • Not worth the savings

Preferred solution: Pay for bill at Toyota dealership

User's recommendation: Don’t go there for any car services

Ashley B Zfw

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Verified Reviewer
| map-marker Franklin, North Carolina

Complaint of assault

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Updated by user Jan 27, 2024

Nothing has been resolved...as usual..this store should be shut down

Original review Jan 27, 2024
The male pharmacist refused to fill my medications which were prescribed by the hospital then went on to calling me out of my name and being extremely rude. This isn't the first time and every time I try to report it, it never gets reported or I'm hung up on etc. I loathe Walmart their customer service sucks so much it's pathetic. I have a mental health disability and to be treated that way is awful. He should be fired.
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Cons:
  • If you want to get treated like dirt go to walmart

Preferred solution: This man fired for treating customers like garbage!

User's recommendation: AVOID WALMART IN FRANKLIN, NORTH CAROLINA!!!! ESPECIALLY THE PHARMACY!!!

Sherron S Vyv

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Verified Reviewer

I have been trying all day to get ahold of customer service and I have not talked to anyone yet. Pissed

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Today on my bank site I have a charge that says Wal Mart plus for $105.84 I do not have any ideal what this is for but I do not want it and I want the money returned to my account. Cancel it what ever it is. $105.84 return to my debit card Pissed customer
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Preferred solution: Full refund

ABUL U

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Verified Reviewer

About my order

Walmart - About my order
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I got my item at my front door which one delivered Monday morning. The item is defected. I am sending the photos of my item.
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Preferred solution: Full refund

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