Walmart
Reviews and Complaints
Foreign object in grated cheese
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecoming a Seller on Walmart.com
When we applied to become a seller on walmart.com. We received a phone call in the next 20 minutes with one of the representatives this morning, with regard to opening a store at the Walmart Marketplace.
They asked me to verify that our website works and info our products, which I did and asked her if she needed any more info after going into detail about our products. She said no and the call concluded, 10 - 15 minutes later we received a rejection email. I am perplexed that we are rejected without explanation, we have been in business for over 20 years, and we sell across the globe. After submitting several tickets to learn the reason behind this, without reading any of the messages we were sent the same automatic reply over and over again.
They are selling Chinese copy of our products but we can not list the original ones for some reason. Onboarding crew is extremely disrespectful.
There is an appeal to decision button, however onboarding team does not give out the reason why you were rejected, so that button doesn`t really work as the corporate office thought it would. Our case numbers were:0623****, 0623****, 0623****.
Preferred solution: We would like to sell our originally designed and manufactured products by our company on walmart.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeyond unhappy with them
Their review team decided to close my account because of "violating returns policy" apparently I abused the returns or made too many returns. First off, most items on walmart are FREE returns by a certain date.
It should NOT matter how many returns you make! If you simply change your mind, something is damaged or of bad quality there should NEVER be an issue with returning! Those are all reasons I would return something, just like with any other company. If I "abused" I don't understand how.
When you do the return walmart will ask why you're returning and if the item is opened or not or used or not. If you did use an item to findout its bad, walmart shows that it does NOT affect your refund. If thats a form of "abuse" thats bs.
I am beyond unhappy with the review team closing my account, not being able to chat with customer service at all, and the responses from the agents I got via email not giving me a clear answer, and basically saying "oh well nothing we can do, you're account can't be reopened," Walmart has lost my respect.
I also literally just did a return no problem 2 or 3 weeks ago, and then a few more before that, then this happens to where it won't let me do returns anymore. They are keeping me from getting my $ back also when that's not right either.
Walmart needs to change their ways to better customer experience/service.
Preferred solution: Apology, account to be reopen, refund for any item I need a refund for whether I need to send it back or not.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dyersburg, TennesseeParamount + said that my subscription with Walmart + was cancelled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer“Black Friday” Christmas Gifts never arrived. Called twice to customer service. Nothing happened. It’s now February.
- Close by
- No great customer service in stores or corporate
Preferred solution: Deliver product or service ordered
User's recommendation: Meh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mesa, ArizonaResolved: Because my daughters Nintendo switch was not in the box
Company fixed the issue and I have been provided with apology. The manager finally went under security cameras, and saw that I was there on the day I said, and the time so they replaced the missing Nintendo switch for a change they did right
Preferred solution: I would just like to get my daughters Nintendo switch. That’s all I want.
User's recommendation: Make them open the box before you leave the store
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rockford, IllinoisI’m really upset about this matter
Car battery warranty
User's recommendation: Don't waste time !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Collins, ColoradoHORRIBLE CUSTOMER SERVICE !!!!!!!!
User's recommendation: DO NOT SIGN UP FOR WALMART PLUS MEMBERSHIPS !!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaCancelled orders
Around Christmas I was online ordering gifts for my families in Mississippi, W.V. and other states.
Alot of it was going to my GGrandchildren. Walmart let me place the orders and took the payment, then cancelled about 6 orders and told me my account would be credited in about 10 days. So me being on a fixed income, I had to borrow money to try to reorder some of the stuff.. I have to order things, bc I can't walk very far.
I called CORP and the guy I talked to said it would be straightened out and wouldn't happen again. Well today I placed 2 orders for myself. The first one was for groceries. They put down I received 12 cans of coconut water, which I had ordered, but I didn't get them.
The second order for a mouse and keyboard was cancelled!! They cited suspicious activitys.I called again and got somebody I couldn't understand. She wouldn't let me speak to anyone else. So as pissed as I was, I don't know what I would have done, if I could have gotten close to the upper echelon.
So I hung up. I've already written to the Attorney General of Arkansas and other people.
User's recommendation: Let's boycott Walmart!! Please don't order anything, bc they will take your order and money and then cancell them!!
Couldn't get a refund for a delivery that was stolen after delivery
- Non
- All
Preferred solution: Full refund
User's recommendation: Never would I ever in life!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bradenton, FloridaCar damaged at Walmart automotive damaged my car during oil change , had to tow it to nearest Toyota dealer to get it fixed. Now theier , dispute center 5 days late responding back to me
- Cheaper price
- Not worth the savings
Preferred solution: Pay for bill at Toyota dealership
User's recommendation: Don’t go there for any car services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Franklin, North CarolinaComplaint of assault
Nothing has been resolved...as usual..this store should be shut down
- If you want to get treated like dirt go to walmart
Preferred solution: This man fired for treating customers like garbage!
User's recommendation: AVOID WALMART IN FRANKLIN, NORTH CAROLINA!!!! ESPECIALLY THE PHARMACY!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been trying all day to get ahold of customer service and I have not talked to anyone yet. Pissed
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my order
Preferred solution: Full refund
- Prev
- 1
- ...
- 11
- 12
- 13
- 14
- 15
- ...
- 1001
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
If you don't like their delivery service get off you *** and go to the store and do your own shopping.
HEY *** KNOW ALL THE FACTS BEFORE YOU RUN YOUR ILLEGAL MOUTH. I'M A DISABLED SENIOR CITIZEN AND UNABLE TO GO TO THE STORE AND DO MY OWN SHOPPING.
JUST THINK, WHEN TRUMP GETS BACK IN OFFICE, ALL THESE ILLEGALS WILL BE GONE AND THIS WILL NO LONGER BE A PROBLEM, AND HOPEFULLY INCLUDING YOU AND THE 50 PEOPLE YOU GOT LIVING IN A ONE BEDROOM HOUSE. ADIOS !!!!!!!!!!!