store customer service customer service money people manager card order items
When I signed up Walmart was with Synchrony. My account was opened with no interest until 3/24/20. When they switched from Synchrony to Capital One, they started to charge me interest. They would not go by my original contract signed with Synchrony. Shady. Now I’m...
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1 comment
Rielly
#1789359

The switch from Synchrony to Capital One is a joke. They have taken a promo offer of mine that is set to expire 12/29/19 and have it all jazzed up.

I always pay my promos one month before the actual expiration. With the switch to Capital One, my Oct 2019 payment, I paid the transaction balance on the statement plus over for the promo. I only had a 60.45 promo balance left going into Nov 2019 statement. This statement I PAID IN FULL, but they still show a promo balance for Dec 2019 statement.

Capital One told me they only use $28.00 from my payment and apply it to my promo balance. Then they use the remaining money to pay the statement transaction balance due. If there is still an overage of payment, they apply it to future purchases. Why are they not putting the overage amount towards the promotional balance?

I said those purchases made after the statement's closing date, should apply to the next monthly bill. Now I will not be able to pay off the promo balance before the due date since they only apply the $28.00 minimum. They said I would need to pay the current live balance in full to pay off the promotional offer by my expiration date. Read the back of your statement Capital One, in your own words, you take the first $28.00 minimum due and apply it to the lowest APR.

Any additional money is then applied to the highest APR balance, and then back to the lowest APR. Therefore, since I paid additional funds over the current statement balance, those funds should be applied back to the lowest APR, which is my PROMO!!!! You are an unethical and scrupulous company! Shame on Walmart for entering a joint venture with them!

You have lost my business!

PS. I would like to know how one is to pay off a promotional offer if you are only applying the $28.00 minimum to the promotion bill per month!

Review
#1719789 Review #1719789 is a subjective opinion of poster.
Product
Walmart Credit Card
Reason of review
Failure to comply with original terms
Loss
$270
Preferred solution
Abide by the original promotion of no interest until 3/24/20
Tags
  • Walmart Scam
  • Promotion Failed
  • Capital One Lies
  • Capital One Poor Service
1.0
Details
I bought a door-buster TV at Walmart in Columbus, GA at Gateway Rd. It was a Phillips 65-in 4K Android smart TV on 11-28-19 during the 6:00 P.M. opening. I waited for a very long time to get a shot at obtaining one. I managed to obtain one. I paid for it at the...
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6 comments
Anonymous
#1783731

Wal-Mart should let you get another television like the one you wanted and give it to you for free since they did you wrong. Yes, you should be refunded the money that you paid for the television, plus you should get another television like it for free of charge, and Wal-Mart should even deliver it to you free of charge and tip the driver $10 on your behalf.

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Review
#1719371 Review #1719371 is a subjective opinion of poster.
Cons
  • How the situation was handled
Reason of review
legal
Loss
$188
Preferred solution
Deliver product or service ordered

Don’t use Walmart.com for anything just go to the physical store location

1.1
Details
Don’t use Walmart.com for anything just go to the physical store location They sent my order to the wrong god damn *** store far away and the proceeded to tell me there is not anything they are able to do so I demanded a full refund of the purchase price which they then told me would take 7-10business days to refund
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Review
#1719234 Review #1719234 is a subjective opinion of poster.
Service
Walmart Shipping Service
Reason of review
Order processing issue
3rolls of foil paper fell in my head at the Walmart at indigo park in Hiltonhead sc. Manager took my info on her pad told me she would email me a claim number and that never happened
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3 comments
Anonymous
#1784295

An accident report and a claim number are 2 different things. So, Actually which one is it?

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Review
#1719173 Review #1719173 is a subjective opinion of poster.
Service
Walmart Manager
Reason of review
Poor customer service
Preferred solution
Respect me as the consumer and don’t ignore my injury

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Verified Reviewer

If it's Walmart Policy, it's foolish and Mgmt needs to wake up

3.6
Details
Receipt checkers at exits to Walmart/Sams stores are only harassment to the customer. Some level of mgmt must know that employee pilferage far exceeds any shop lifting. If Walmart were to hire independent store detectives they would stay busy all year long. While supervisors are at doors, no action, when supervisors are not at doors SOME "checkers" look the other way. Walmart is too big to police itself, including SOME/MANY supervisors. So they foolishly want to cover losses by focusing on customers that get extremely upset at 'Being Accused" by employees that are not LEOs and then the real LEOs are called to back them up, wasting their time. Leave the customers alone and watch your employees.
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2 comments
Anonymous
#1783736

What is someone is concealing a roll of smoked sausage in their drawers. Will the receipt checkers ask them to prove that they aren't stealing something?

Anonymous
#1784290
@Anonymous

Why would Anyone do that? Why would you encourage anyone to do that?

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Review
#1718420 Review #1718420 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution
1.5
Details
Just so everyone who needs a wheelchair or mobile chair WALMART PUT ALL HANDICAP HELPER ITEMS IN STORAGE AREA IN BACK OF STORE!!!!!! NOT LEGALLY CORRECT! WHAT HAPPENED TO STATE LAW THAT STATES PLACES NEED TO ACCOMMODATE THE HANDICAP. Talked to store manager-won't do...
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2 comments
Anonymous
#1784296

The ADA states that Any business must be handicapped accessible. However, the ADA Does Not state that any business must provide wheelchairs.

Wheelchairs are offered as a courtesy, Not as an ADA requirement. The ADA leaves that decision up to the individual business.

So, Actually what Walmart is doing is storing a courtesy item in the backroom. So, Walmart Is Not violating the ADA.

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Review
#1718363 Review #1718363 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.9
Details

Update by user Dec 28, 2019

Purchased TV at another store.

Update by user Dec 28, 2019

I have nothing against this or any Walmart. It was only that one day that sucked.

Other than that, the folks (not same folks though) at Walmart and the electronics dept. have been helpful.In this area of Virginia, there are not a lot of...

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2 comments
Anonymous
#1784293

I am sure that tattoo guy has a name. So, what is tattoo guy's name?

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Resolved
Review
#1718322 Review #1718322 is a subjective opinion of poster.
Pros
  • I like many things about walmart and this particular store too
Cons
  • Employees in electronics dept about 4pm suck
Reason of review
Poor customer service
Preferred solution
I bought the TV, same brand, but slightly larger (3") for $50 less than Walmart; bought TV at Cosco in Michigan where I live

Wallscam | Walmart review

1.0
Details
Went to order a tv on Wednesday night right at 8 when it started out of stock. Won't get anything from there now.
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Review
#1717989 Review #1717989 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Employee ethics | Walmart review from Evans, Georgia

Was accused of stealing. Then apologized mistaken identity. Embarrassed with family employer also had witnessed the accusations. Spoke with manager Orlando. After employee of Walmart deandra apologized. Not exceptable in front of love ones .want to speak to ⁰someone or a lawyer
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2 comments
Anonymous
#1783737

You should be awarded a thousand dollars in damages. In cash money, not on Wal-Mart gift cards which may or may not have said value on them.

Anonymous
#1782703

You do realize that when you mention lawyer, Walmart will Only speak with your lawyer and Not you... correct?

You also realize that you Still have to pay the lawyer even if the lawyer decides you do not have a case... correct?

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Review
#1717521 Review #1717521 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Go somewhere else | Walmart review

changed my credit card to capitoil one wont change my address wont let me pay my bill wtf
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5 comments
Anonymous
#1782710

What is capitoil one?

Anonymous
#1782871
@Anonymous

Ever since capital one took over. Ive never had a late payment.

Im closing my account. What a nightmare.

Anonymous
#1783738
@Anonymous

What is the capitol of the United States? ---- Warshington, D.C.

Rielly
#1789360
@Anonymous

They are terrible and need to be held accountable for their unethical behavior!

Anonymous
#1788170
@Anonymous

well its not capitol two

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Review
#1717168 Review #1717168 is a subjective opinion of poster.
Product
Walmart Credit Card
Pros
  • Close by
Cons
  • Creit card sucks new better bank in the us
  • Often has no way to contact 3rd party sellers
  • Bad service
Reason of review
u changed banks for c/c now i can't even pay my bill if i have one they won't tell me no english
Preferred solution
Let the company propose a solution