Walmart
Reviews and Complaints
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Verified Reviewer | Brimfield, OhioReturn issue I was called a liar and basically a theif
On on like the 3rd of June I purchased a scooter for my son an electric scooter at Walmart in brimfield Ohio I didn't realize the scooter was only 220 lb weight limit my son weighs about 280 so after being bitched at my by my wife for hours I took it back to the store unopened and tried to get my money back and the lady at customer service go and cuts The box open and there are two pieces of scooter parts in this box there's not even a whole scooter and I'm like look I never I never open this box just the tape was sealed the box was unbreached and she calls over management and they they begin to tell me how that's going to have to be the scooter company that returns it to me they didn't do it I must have done it they just they can't miss out they can't just give me $300 but I had just paid $300 for it like four or five hours prior to this so I've contacted the company they aren't going to do anything about it and I just want to know how it is your store so big and you know I I'm just I'm just a disabled veteran my son's scooter was stolen at college so I go out to buy him a new one with all the extra money I have and I get it I get I get this you know I get this issue my name is Jason Nelson my phone number is 330-217-**** I would appreciate it if somebody that's in charge of something could handle this for me because it's it's pretty it's pretty messed up you know I just feel like I basically got robbed but yet I was called the thief thank you
- Cons cant get any satisfaction
Preferred solution: Full refund
User's recommendation: Order directly from manufacturer Walmart shitaon people
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Verified Reviewer | Elk Grove Village, IllinoisCANCELLING ORDERS
User's recommendation: DO NOT ORDER ANYTHING FROM WALMART!!!!
Tryed to return tires , took over 3 hours on first day and another 43 minutes on day 2
User's recommendation: Only if you order the right thing.
Received an order notice
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Verified Reviewer | Joplin, MissouriOut of stock of predgree dog food 44lb bag
Preferred solution: Full refund
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Verified Reviewer | Charlotte, North CarolinaWork force violence and retaliation against meWork force violence and retaliation against me
Very upset I've lost my apartment custody my kids cause I'm unfit I've been Is emiliated harassed threatened for months Follow channel command went from night shift to day shift took a paycut told stay home let you know you could work as long as it doesn't interfere with Daytime job labor a multi-billion dollar coperation cares so much that the people that harassed me the antagonist got to keep their pay and I'm humiliated at work embarrassed everybody knows After following the The China command which I understand will I am a military bratMy dad is Dea and my family's decorated officersA free therapist which the team leaders were notified of when I got to this jobMade fun of harassed followed threatened listen toCaucasian gentlemen telling people out loud he doesn't like me or Muslims Going to different areas telling people he wants to beat me up and they agreed peopleDo you get me different at work making fun of my nervous breakdownsAnd my attorneySays I'm being Stalled home 4 weeks evictedNo one cares about my life I'm told that working for a billion dollar multi-billion dollar corporation no security guard people can harass you for months threaten you the whole crew and other people change everyone knew and I'm told I'm important you'll email me Now I'm house-to-house sitting I can't see my kidsI'm proving unfit and it cost $1500 to even sit with my attorneys because they're the best In Louisville I have to sell my car and I'm told stay home will tell you when to come to work as long as you don't Interfere with daytime job labor Only paid a couple $100 And told I can't get any money until corporate who cares about me emails me thank God they're not the police or if anything happened to me i'd be done which I am done My life is over free therapist free attorneys and Character deformation Stress Team leaders watching me cry and shake they would tell me to go home I lostEverything and even with all the proof I'm told my life depends on a email so my legal aid wants to know when this conference call happens if I do not agree of outgoing I need to sayThank you very much I will have to let my Attorney know and you will be contacted by them I never Thought a multi-billion dollar corporation would not have security and to tell their Walmart employees Hey if anybody threatens you for months or follows you to your car on camera inciting violence we care enough to tell you we'll email youSo being the military brat I had to borrow money get paid a loans to pay forLegal aid and I haven't eaten in 2 days I have seen my kids And the people that have caused this have their money no pay cut and they're still at work so Please let me know Cause I've been advised by legal aid to notify them immediately Thank you very much For This life-altering transformation To know that someone can put third trust in a contract and or its management to only fall Fail So with the therapy and loss of kids my Apartment I have to sell my car which if I don't go couch to couch I have to sleep in I can't believe that job labor and or a email has cost me everything As I say the last of my money went to legal aid which was $1500 just to push a paper through just to meet with him for an hour So please advise me if I've been terminated so I can notify my attorney and/or he or she Will contact you so I'm waiting on a email andAs I say before I'm told if I do not feel comfortable or like the way the conference call is going to tell you respectively Have a good day you will be contacted by my attorneys sincerely mark hill Not only that could you please call me or text because my emails are not working I cannot explain it but I need a call or a text please and/or thank number is 502873****
User's recommendation: Always shop in a food mart where there is at least one security guard to fill comfortable
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor online shopping Experience
My mother placed an order for my sister and me but because the items were the same but going to two different addresses it was flagged as fraud. There was no call no email.
I actually had to really do some digging to find out why. Why not put the order on hold instead of canceling and ask the customer to call in. The first order was a blue set and went through fine. The second order was a black set.
Then something was triggered to cancel the first order. We tried a third order that went through and then seconds later it canceled.
Inconvenient because it takes you seconds to take the money and 10 days to put it back. Fix your glitch!
- Variety and prices
- System glitches and policy no follow up frustrating
Preferred solution: We want one of those two orders of blue luggage, without having to wait 10 days for the cancellation to clear before re-ordering.
User's recommendation: If you have to orders that are the same and you're sending them to two different addresses; put a few days between the transactions.
Was supposed to receive my computer on 11/24. This company I called 5 times and filled a report on this with my Walmart card. This was shipped; but I never received it!!!!! You have picture of several
No help ! I was told not to call your service because the last man said he was deleting my vase. This where you send me pissed off customer
Called 5 times and filed a report with my Walmart credit company. You say it was delivered! There was several packages I received on 11/24. Your company has on record this package was to be delivered at front door and a signature was required.
This didnt happen. On 12/24 I called your North Versailes,Pa store. Chad is general manager 412-816-****.I was told to come in this can be refunded ; but I have to do this in person. So my daughter took me to your store on 12:27.
I saw your concierge of sale. He said he couldnt do this ! I was told by three other stores in my area this is how this done. Your company owes me $242.24 for Black Friday HP 15.6 lap top , 2 year warranted and taxes.
This was ordered 200011*-***10631 on 11/16. My name is Ruthann Iera 412-527-****.
I was treated very bad by your company. My next step will be to Attorney General Pa
- Product and price
- Bad on line setvices
Preferred solution: Full refund
User's recommendation: No , I am pay this card off and tell everyone not to deal with your company
Unable to add payment benefits card
User's recommendation: Better technical help
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Verified Reviewer | Mobile, AlabamaSafety/Management
User's recommendation: Check your receipt before leaving the store unless you have time to waste
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Verified Reviewer | Granite City, IllinoisDelivery
I did not receive any of my refrigerated items in my online grocery delivery order. The store and the Walmart contact number for missing items say it's policy not to refund for this order.
You just take my money and don't deliver half of my order.? This is your policy? Clearly someone can see it's only my refrigerated items that weren't delivered. What is so hard to understand about that?
The driver is at fault and I'm out almost a hundred dollars for her negligence? I don't think so! I will pursue this until someone takes this seriously. How can the customer have no recourse when a delivery has missing items?
I will continue to report this and make sure the public is aware of a no refund policy when items aren't delivered.
Maybe a class action lawsuit is in order. I'm sure I'm not the first this has happened to.
- Location convenient
- Poor customer service
- No respect for customers
Preferred solution: Full refund
User's recommendation: Beware of ordering home deliveries
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Union City, GeorgiaMoney Center unsatisfactory customer care
Walmart #855
4735 Jonesboro Rd.
This store refuse to cash my checks. It didn't honor the money order refund.
So I contacted Western Union and they issued my refund on check. This money Center cash checks and as soon as Im next in line, the employees refuse to cash my check by saying the register is down. Yet other customers are taking care of their money transactions. Malika, the head associate tells me this Everytime.
I purchased the money order here, they should give me my refund here and/or cash my Western Union money order refund check. They keep refusing by telling lies about their system not working.
- Many store locations
- Store managers focuses on potential store theft
- Store managers are unavailable customer care service
Preferred solution: Full refund
Online order inquiry
User's recommendation: Have Patience.
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Verified Reviewer | Knob Noster, MissouriClaims department
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Verified Reviewer | Orlando, FloridaEvery time i come into this walmart to add money its an issue!!
hello, every time i go to this location off of west colonial drive down the street from the ihop and chucky cheese , to add money to my card walmart card that is . the manager (csm) black female lightskin with a birth mark on her forehead always got an attitude like she doesnt want to help me or do her job.
they give me excuses oh we have no, money trying to get me to leave without getting what i came for done. however im not stupiid and i know they can do it so i stayed . she gave me attitude stating that i hope u got the exact amount of money to put on this card like she was talking to her child or something im a grown *** man 43 to be exact i almost told her how i really felt but i kept it to myself because there are only so many times she will be allowed to try me like some sucker without me responding so i decided to write corporate and report her because this is not the first time she has done this to me. if she doesnt wanna work then find another job or go collect wic like the other lazy folks do.
anyhow i never wrote one of these but couldnt let it go because it pissed me off so bad that last time. i asked for the store managers name so i could call them but then again she might be close friends with her or him so i skipped that option so im sure this will go to the store manager anyhow so if it happens again i will contact corporate by phone until i speak live to someone about it and that conversation will much more detailed...ok feel free to contact me at 407-616-**** the name is chad thanksyes
Preferred solution: her spoken to about being so rude as a manager and lazy do ur job stop trying to push people away because u dont getting up to do the simple things.. i work just like she does ...
User's recommendation: i suppose i would its not the store its her
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Cry me a river. Store run out of product from time to time.
Take your refund and get over it. No need to be posting on complaint sites.