Anonymous
map-marker Boulder, Colorado

False Internet pricing

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Problem was resolved. with a minimum of The pricing was set up as displayed for me. The personnel solved my problem without any stress
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User's recommendation: use customer service and be civil...expect action with your complaint. I received prop and good action.

Anonymous
map-marker Boston, Massachusetts

To couldnt afford it.

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Tr a few minutes after making the order I couldn't afford it. I received the order anyway. Oh well, I am not sending it back because I would be ordering it anyway In a couple of weeks. I did cancel it though.
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Anonymous
map-marker West Lafayette, Indiana

Lack of response from Walmart

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I purchased a Fisher-Price Jumperoo Play Seat and the local Walmart store would not match the Walmart.com price which was $ 5.00 cheaper than the store price. They told me I had to order it online and do a pickup in store order.
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User's recommendation: Talk to a manager

Jacob M Wek

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Verified Reviewer

Need refund tv was delivered cracked

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Walmart - Need refund tv was delivered cracked
Ordered 55" tv from online at Walmart.com, and it was delivered Friday broken! Need refund!don't buy TV's from Walmart online
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Loss:
$410

Preferred solution: Full refund

User's recommendation: Don't order TV's online at Walmart.com!

Anonymous
map-marker Boston, Massachusetts

To cancel an online order

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I couldn't afford the articlrs at this time. That reason for the cancelation. Customer service was very through and understanding. Will order at a later date. Thank you very much.
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Deborah D Qsv

Online issues

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I talked to customer service after several times trying to place an order online. I was told the online order system was having issues on placing any order . Wait an hour and try again. If no success call back . Issue was given to a supervisor was helpful.
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Preferred solution: Better online orders

User's recommendation: Call customer service

Peggy A Coz

Got my order & it was broken to bits

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Walmart - Got my order & it was broken to bits
Walmart - Got my order & it was broken to bits - Image 2
Walmart - Got my order & it was broken to bits - Image 3
Walmart - Got my order & it was broken to bits - Image 4
Walmart - Got my order & it was broken to bits - Image 5
The corelle bowls I ordered were broken to little pieces.. Would just a replacement. These bowls werent wrapped in anything Thats why they broke to bits.
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Preferred solution: Deliver product or service ordered

User's recommendation: Just get a hold of customer service & get replaced

Kay Y Ikr

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Verified Reviewer
| map-marker Garrisonville, Virginia

My store will not pick up my calls

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Walmart #3588-- I call and let ring 50 times NO ANSWER-- many times!!!! I have been trying to do a grocery pick up for a couple of months now but when the order is complete and ready for me to select a time for me to pick up--It always directs me to other stores within 20 miles. I have enough of a hard time making it to my store 3588 and have NO desire to drive 10 to 20 miles for my order.... Does 3588 not offer pick-up any longer... IF THEY WOULD ANSWER THE DARN PHONE, I WOULD ASK THEM DIRECTLY BUT HAVE HAD TO RESORT TO THIS COMPLAINT. Kindly advise me as to what the heck is going on
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Preferred solution: Apology

Anonymous
map-marker Saint Louis, Missouri

Placed an order

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I ordered black mask and received blue small mask for a kid. I called in and spoke with a representative. I didn't receive my black mask. I called in again, suppose to receive my mask 9/1/21
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Mostafa M Fsi

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Verified Reviewer
| map-marker Coles, Virginia

Professional agent and very helpful

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Mr Laura was extremely professional and very helpful She assisted me through Walmart app and resolve my issue Thanks a lot Miss Laura
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Loss:
$300

Preferred solution: Let the company propose a solution

User's recommendation: Highly recommended

Anonymous
map-marker Meriden, Connecticut

No problem with the order that I placed for Sambucol. Because of the storm, I was updated, which this is what I like. I appreciate being told about my order. Also I am now making sure that when I orde

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I am very happy that I was kept informed on my recent order. I ordered Sambucol, will be here today.
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User's recommendation: Order from Wal-Mart.com, make sure that it shipped by Walmart.com.

Dameian Twu
map-marker Burlington, New Jersey

Didn't receive some of my items

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Didn't receive correct items. Customer service was very helpful. Hoping to either receive items or receive a full refund. Thank you so much.
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Anonymous
map-marker Windermere, Florida

Checking on a product

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I have bought tires before from Walmart and I got them less than a week this time I ordered some more tires and they said I wouldn't get them until a month from the date I ordered them so I was not happy with that that's why I cancelled my order with Walmart for the tires. p.s. and the store I asked them to deliver them to wasn't the store the tires were going to they were going to the other side of town and that was very inconvenient for me as well.
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User's recommendation: Always check the store they are delivering your product team before accepting product

Anonymous
map-marker Chesapeake, Virginia

Im not an angry customer just want my merchantdise that'sall

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Did not recieve my order!!!!id rather have a refund or my items!!!!??walmart is a good store for me to shop just sit n here make my orders on the phone.orders just stop ordering i love walmart just want my orders that's all.thank u for caring about your customers.
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User's recommendation: Just make sure u get your orders.

ANGELLA B Nln
map-marker Hoboken, New Jersey

Need help to contact retailer for return of product.

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The Seller would not respond to multiple emails after they asked, and I told them the reason that I wanted to return the product. I eventually called Walmart Customer Service and they also tried to reach the Seller for over 15 minutes but received no response. Walmart eventually offered to refund me the cost of the item. I was pleasantly surprised, but still annoyed with the Seller for avoiding me, the Customer. I will definitely not be recommending the Seller Escalade Sports to anyone. not be
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Preferred solution: Full refund

User's recommendation: Contact Walmart Customer Service if the Seller will not respond to you.

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