Danitra Eqn

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Verified Reviewer
| map-marker Washington, District Of Columbia

Delivery of my recent order to my home

They wanted my order Number and I haven't ordered yet. I don't drive, can't get a ride to pick up at the store and need everything delivered to my home. I've had surgery on my hip and have trouble getting around. I 'live too far from the store to walk. could everything be delivered to me. Please and Thank you
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1 comment
Danitra Eqn

That's my review not Dan - something or others. You have been my mainstay, Walmart, for quite a while and I have spent a lot of money. I would be nice to let basically shut-ins to have their order delivered to their door.

IdaSue S

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Verified Buyer
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Verified Reviewer

I Am very upset with the curbside service and policy of how long it takes to get refund for canceled order

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Walmart - I Am very upset with the curbside service and policy of how long it takes to get refund...
I waited for 1 1/2 hour last night for them to bring my order to find out from any employee to say anything, especially after I asked numerous employees what the status of my order is. Very upsetting Now I have to wait 38 hours when I need to have food Now. I'll never shop at Walmart.com AGAIN! I THOUGHT IT REALLY WAS A DISAPPOINTMENT. WALMART I LIKED THAT STORE, BUT WILL NOT BE GOING BACK!
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Loss:
$185
Pros:
  • I like shooping at walmart
  • Convenience of online shopping
  • Easy to use
Cons:
  • Service

Preferred solution: Full refund

User's recommendation: Do NOT EVER USE CURBSIDE SERVICE

Anonymous
map-marker Belleville, Michigan

Lost my film I put in the photo department, kept telling me to come back in a week for over three months wasting my gas and time and lost my memories on the film

I drove 20 miles each way once a week for over three months, Im on social security and dont have money to fill my car every week, Walmart said fedex lost my pictures after three months and didnt even care about me the customer
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User's recommendation: Walmart in saline doesn’t care about their customers or compensate our loss because of their negligence

Nona Fgi

Because your forest park store never answer"s the phone I've tried for months

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Forest Park never answer the phone!!! find another company to shop with If they don't answer the phone then what kind of service or customer service will you get.
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Preferred solution: Would like them to answer the phone.

Anonymous
map-marker Cottonwood, Arizona

Bad customer service

They hang up in your face they say they fix stuff when they dont and they have an attitude when you pointed out
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Sandrs B

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Verified Buyer
| map-marker Brunswick, Ohio

Poor customer service

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Walmart - Poor customer service
Charged for unavailable items on Grover pickup. Then told will take 7-10 days to get my money back for somethings I NEVER received.
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Preferred solution: Someone who understands you cannot charge for unavailable items.

User's recommendation: Don’t shop at Ashtabula Walmart

Miroslava Prq
map-marker Jonesboro, Arkansas

Not satisfied with prodct

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i bought a spiral sliced ham it had 100 percent money back guarantee i was not satisfied i tries the customer service online they want my credit /debit card number to file a complaint are you kidding me
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Tacy Rgs

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Verified Reviewer
| map-marker Indianapolis, Indiana

Cancelled order

The address I put in for my sister birthday was 6529 st Lawrence Chicago I'll 60637, name jerodene bland,you decide to send to my house, talk to Walmart representative she helped me to change address too,in less than 2 minutes I changed so maybe you are tried of my family business
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User's recommendation: . make sure the person you talk to speak English, lately it's a communication bureau

Anonymous
map-marker Cornelius, North Carolina

Order never received

I have emailed Walmart and the supplier regarding the order and nothing has been done. I gave them my phone number and they called with an automated response and it would not accept the prompt. I called the customer service number and it stated to call back after six am. This has been going on since October 11th. I have emailed both Walmart and the vendor with no resolution.
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Dimitria Rrj
map-marker Ashtabula, Ohio

Some things are good and some are not.

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Had to get a new bank card . Established the account with Ashtabula Ohio Wal-Mart .Tried to make a order it was rejected. I know the card is works on other accounts .
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Anonymous
map-marker Nashville, Tennessee

Missing order

Yesterday I received a notice that my order had been delivered but it hadnt. I called and was told it was an error. So I checked this morning and it still says it was delivered and I still dont have it. Order number 200010*-***81053.
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Gail M Gjr

Customer service was so helpful in getting my damaged item taken care of! She was wonderful and helpful

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I received a damaged toddler bike and the customer service rep was helpful in getting get this matter resolved. She was absolutely wonderful and very helpful
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Preferred solution: Price reduction

Kevin M Bns

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Verified Reviewer
| map-marker Addison, Illinois

Refund of my money

Walmart - Refund of my money
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Walmart - Refund of my money - Image 3
Walmart - Refund of my money - Image 4
Updated by user Aug 10, 2022

A white money to my mother and father in Louisiana and my kid in Louisiana and I received blockage on transfer after spending $8 for $4,000 transaction they contacted me and told me that the money that I sent was blocked I had to call the number and information on the...

Original review Aug 10, 2022
I went to Walmart and did a wire transfer family members son mother and the ri finances block me and classify me as a terrorist and won't allow me to send any money to my family members in the United States! By the way I'm an African American male. LOL
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Cons:
  • Being treated like some kind of fraud
  • Manager antoinette
  • Kevin matthews

Preferred solution: Let the company propose a solution

User's recommendation: Class action for 1 trillion dollars

ThomPorter

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Verified Reviewer
| map-marker Springfield, Missouri

Kept my money while removing my items

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Walmart - Kept my money while removing my items
Updated by user Jun 20, 2022

No resolution

Original review Jun 20, 2022
I made an order that included bread, hamburger buns, hot dog buns, milk, hot dogs, and two 12 packs of Coke Cola - over $50. After receiving and putting away my order, I discovered these items were missing.

So when I went to reorder them, I checked my balance and found a return for less than two dollars. I immediately called customer service, who went on to tell me that all the calculations were correct. I remember ordering these items, and I reorder from the same purchase list every month. I am on a fixed income and am now put into a position where I don't have the matching items to use with the items I have.

Thanks, Walmart - enjoying eating is going to be a little harder this month. Hello Aldi's - may pay a little more and might have to pay a delivery fee, but I bet I get what I order.

Bad service you suck, bite a hot dog! By the end of today, I'll post this on a twenty or thirty review sites - Sam would cringe in his grave with what you've done with his customers.
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Loss:
$50
Pros:
  • Prices
Cons:
  • Bad math
  • Whole experience
  • Ruining sams legacy

Preferred solution: Let the company propose a solution

User's recommendation: Go somewhere else - this isn't the first time my return to my card wasn't right.

Mike D Gjp

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Verified Reviewer
| map-marker Dallas, Texas

Poor service

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Product delivery is poor. No excuse for poor delivery. People depend on the items to be there during the time frame stated
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Pros:
  • Good product
Cons:
  • Poor service

Preferred solution: Price reduction

2 comments
Guest

yes also if you order online braziers from walmart.com they will not give a refund due to they are sold from an unknow vendor who only works with walmart, very poor service

Ossie Hht

You are NOT entitled to a price reduction. If you cannot afford their prices do without.

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