Walmart Reviews and Complaints
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69
ISSUES RESOLVED
8K
TOTAL REVIEWS
$1.5M
CLAIMED LOSSES
$911
AVG LOSS
1.8M
PAGE VIEWS
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Cons
- Customer service
- Service
- Management
Pros
- Prices
- Location
- To never shop at walmart again
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- Latest review first
- Most helpful reviews first
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Horrible Customer Service ... 11/1/17 I visited the Lake Park, FL location and I had a bad experience with one of your inexperienced unprofessional managers by the name of Alexandria. She was extremely rude from the very beginning of the conversation. I was trying to...
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Review
Service
Reason of review
Poor customer service
Walmart in Oshkosh, Wisconsin - Reward dollars disappeared
Checked balance and all my rewards dollars are gone that I was accumulating not sure what to do as it looks like many of you have had the same problem
Review
Walmart - Relieved - no savings catcher money lost.
I thought that all of my savings were gone like these other reviews. But, I save most of my emails. There was a notice on 9/14 stating that that they would be transferring the money to an e-gift card for the holiday season, then a reminder in 10/10, then the loading of it on 10/17/17. Hope this review helps others too.
Review
I order a ottoman for a great lady for her 72yr old birthday. Shes such a great person. On the day of the delivery i was told it was there at the store. Once i got there a email said it was delayed. I talked to rge ppl there and they said it was a mistake and it wasnt...
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1 comment
Typical Walmart scam. Tell you it's in stock, on hand, of course it's not. But they really don't care. You're just a customer. Not worth time or effort.
Review
Service
Reason of review
Problem with delivery
Got ripped off with Walmart Care Plan
I bought a mobile phone for $199, plus I paid an extra $60 for the care plan. When I needed to file a claim, they wanted another $30 up front. When I explained that I had already paid for the plan, the representative said there's nothing he can do unless I pay the extra fee now up front. He understood that I would now be paying almost half what I got the phone for just to get a reimbursement, but that is just the way it goes. All in all, you are almost paying for your phone over again anyway in my opinion, and they are out of stock on the phone I bought. Never buy these plans.
Review
Reason of review
Not as described/ advertised
Loss
$260
Preferred solution
Full refund
Went to Walmart - and had two different purchases. I told the cashier that and she just stared at me like I had two heads. Then through the entire transaction no word - no eye contact - nothing. Then at the end she just handed me the receipt. No thank you, no go to...
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6 comments
SoThere must be joking.
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Review
Service
Cons
- Racist attitude from cashiers
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I purchased something online. MY card was charged for the purchase. The next day, that charge was still on my card, but there was a second charge for one penny less. TWO charges, for one purchase. When I did a chat session to complain about this, I was told that "it...
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2 comments
Call your bank right away. Cancel both transactions. Order from Amazon. They're actually a reputable company. With good customer service.
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Review
Cons
- Fact that they charged me almost twice for one purchase
- Charged me one penny less than double for one purchase
Reason of review
Problems with payment
Loss
$4153
Preferred solution
I want the double charge removed!
Walmart savings catcher money disappeared. I had accumulated $123 in my Walmart savings catcher reward money. I was saving this money to use it Christmas this year. I just scanned a receipt today and it says I only have $.95 available. What happened to my $123? I save...
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149 comments
Funny....I just read an article that claimed you would still be able to use the savings catcher money you had earned. That’s hard to do when they delete an account I had had f...
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Review
Reason of review
Bad quality
wife had surgery, we stopped by wal mart on the way home to get her prescriptions filled. After a couple hours of being in pain we go back to pick them up. We have very good insurance through the railroad. After they tried running our insurance for 30 minutes we were...
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4 comments
My account disappeared all together. Doesn’t accept my password or even let me reset it after saving up money on savings catcher
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Review
Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Walmart - Your team is slow in the service department
I bought tires at Walmart came in to have them rotated two months ago they didn't even have my car on the rack yet and that took 2 hours I came in again and for an oil change and tire rotation and they still haven't done it I've been here since 8:45 it is now 5 to 11 for some reason my car sits out there for hours and nothing is done with it something needs to be changed with your El Centro Walmart
Review
Service
Reason of review
Order processing issue
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Gary R you appear to be just as unprofessional as your so call leader but I can expect this from you as a Customer Service Rep I can’t blame you because that’s how you were ta...