Unclaimed
Walmart
Reviews and Complaints
6.8M
CLAIMED LOSSES
11.5K
TOTAL REVIEWS
2.1M
PAGE VIEWS
111
ISSUES RESOLVED
Walmart Reviews
New Reviewer
They will not honor the protection plan
One time I called. I had to sit on hold for one hour. Someone finally got on the phone. They said my claim was denied. I sent pictures twice. You cant talk to anyone who can view the pictures. We bought a swimming pool with a 4 year protection plan. It is a joke. We have had to call numerous times. They wont email. They want to speak on the phone so there is no proof of them saying anything. The poles are rusted to the point where there are holes in the poles. The ladder leaked rust water inside the pool. Rusty poles are dangerous.
1 comment
ID
Preferred solution
Full refund
New Reviewer
Gift card used by someone else
I put 500 on this gift card for rent and its gone
2 comments
ID
Product
Walmart Gift Card
Pros
- Staff
Loss
$500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
HearingAssist hearing aids purchased by husband while in hospital and received on January 2; the aids consisted of 3 pieces i.e. two aids for the ears and a charger. My husband paid $700 for the aids with warranty. The aids have only worked TWO days. One part is always...
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ID
Service
Walmart Customer Care
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEmployees not protecting customers during pandemic
I was being helped by the Walmart pharmacy cashier, and then noticed another customer , with no mask, had walked up and was standing about 2 feet behind me, I asked the cashier if she was going to tell this woman to stand back or did I have to ? She did nothing so I had to ask this woman to get away from me by at least 6 feet, and when she did not, I had to raise my voice and demand that she did so, especially because she did not have a mask on. The Walmart employee did nothing to protect me, as a customer, and I had to handle the situation myself, putting me further at risk. I had just come from a purchase at Menard's and they did not allow anyone to enter the store without a mask, and the cashier's were very diligent about maintaining social distancing. I won't go back inside of a Walmart, the employees have no clue as to the severity of the pandemic and I must assume that the local store managers do nothing to enforce corporate protocol. I'll let them roll the dice with their health, and take whatever they come in contact with , home to their families, but I won't. Before you whine about me being out in the first place, I just had my first doctor visit over skype , with a new doctor, and his office sent my prescription to be filled at Walmart , My preferred drugstore is CVS, so when I answered my phone, it was Walmart pharmacy telling me my prescription had been filled, I asked which one and did they have the right customer, she replied yes, and when I questioned the price being ten times higher than CVS, she explained it may be because they do not have my insurance info on file, and that they could not take the info over the phone, I would have to present my cards in person, That was the ONLY reason I entered their store during the pandemic. Their clientele being notorious for licking ice cream, sipping from bottles and putting them back on shelves , apparently with no video surveillance to stop such practices they put all customers at risk.
User's recommendation: Stay away from this Walmart on Redbank road in Evansville Indiana.
1 comment
ID
Service
Walmart Customer Care
Cons
- I had to ask another customer to move 6 feet away
- And she was not wearing a mask
- Employees not following pandemic protocol
Preferred solution
Let the company propose a solution
New Reviewer
Need w2
Called Clinton NC office on phone for 5 minutes no one answered the phone. Haven't received no W-2 can't file taxes. Can't get any help my name is Jeremiah prince my number is 910935****
ID
Preferred solution
Send my w2
New Reviewer
DIRTY STORE
SO I WENT IN TODAY BEFORE WORK AND THIS STORE IS NOT A CLEAN STORE THE WORKERS AT THE FRONT ARE JUST STANDING THERE AND NOT WIPING DOWN THE BASKETS NOT AT ALL THEY HAVE NOT SANITIZER NO WHERE AND IT SAYS IT ON THE LOUD SPEAKER THEY HAVE IT. THIS STORE IN IN OXNARD CA ON ROSE .TARGET IS SO CLEAN THEY CLEAN IT IN FRONT OF YOU BEFORE TOU TAKE THE BASKET.
User's recommendation: DO NOT GO.
ID
Location
Oxnard, California
Pros
- There is something there for everyone
Cons
- Customers service not available in this location 24 hrs
- Poor quality
Loss
$45
Preferred solution
Let the company propose a solution
My order didn't have everything in box
Never received my PlayStation 4 joystick.
User's recommendation: I would like to refund because nothing was resolved.
ID
Location
Detroit, Michigan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Advanced ReviewerReview of Walmart's lack of ethics and illegal action.
I bought clothing from you online (I live in NJ)and there was sales tax charged. There is no sales tax on clothing in NJ. I figured this was an error and would be fixed when it shipped. When I shop online in any other site, Target, Etsy, eBay, I am ONLY charged sales tax on items that are taxed in NJ. It's not determined by where the item is SENT FROM, as many come from across seas where they have NO TAX...yet I am rightfully charged if it is a taxable item in NJ at NJ's tax rate. My request for a refund was denied as Walmart claims it can charge tax based on the merchant's state, not the point of sale. NO OTHER ONLINE SITE DOES THIS! Here is the review I am posting on every social media site I can and will be contacting the BBB and news media. People have a right to know how Walmart is basically stealing from people, and especially in these times, that is beyond reprehensible. BEWARE! When you buy clothing from here, Walmart charges you sales tax, even if your state doesn't tax clothing. They CLAIM it's because it is being shipped from a state that does have it! With people being as hard hit as we are now, this is another truly *** greedy robber baron move on the part of Walmart. When I buy clothes from ANY OTHER place I am not charged, as my state NJ, doesn't tax therm. The tax is to be collected at the POINT OF SALE and the state tax where it is being SHIPPED , not where it's shipped to. Please share this so people know what dirtbags this company is! I filed a dispute with paypal and was denied. Here is their response: I understand in New Jersey there is no sales tax on clothes. When you purchase online you may not be purchasing within the state of New Jersey. You have to pay whatever fees are associated with purchasing wherever the merchant may be located. PayPal would not be able to fight the legality of this dispute and that is why we denied the claim. You would need to take legal action to pursue this further. Please feel free to share this on any social media you use, I know I am!
User's recommendation: DO NOT BUY CLOTHING HERE!
8 comments
ID
Service
Walmart Customer Care
Cons
- Illegal charges
- No response from company to complaints
- Slimy ethics
Loss
$9
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy refund
Update by user May 13, 2020
I have the statement in my pics but can’t download your pic website. Needs to be made easier.
Original review posted by user May 13, 2020
I received email that my order was damaged in transit and refund will be coming. Order: 375203*-074541, order date 4/25/20, wom long sl hen $8.98 plus $2.99 shpg is $11.97 total due to me. I still haven’t received my refund. I don’t see why this is taking so long because my money was certainly taken fm you in a matter of seconds! Please refund ASAP! User's recommendation: Keep an eye out for items not shipped.
ID
Pros
- I like and am a recurring walmart shopper
- Prices
Cons
- Canceled delivery
- Non-arrival of top
Loss
$12
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefused 3 times trying to even exchange mens clothing.
My husband was recently diagnosed with a disease that has caused him to loose 40 pounds. I bought him 3 pair of shorts and 3 shirts going down a size. Unfortunatly they were also to large. He was forced to wear one pair of shorts and one shirt. I tryed to exchange the clothes he did not wear for a different size. I understand the covid rules but it makes no sense to me. I was not told that i could not exchange till the pandemic is over. What difference would this make if i return it next month. This has tied up my money and i cannot buy him any clothes untill i return these for size. I am a constant and loyal customer of walmart. I am retired and on a fixed income. I would appreciate some help with my situation. I have my receits totalling almost 50 dollars and a set of wasted shorts and shirt that is oversized. I just dont understand the reasoning. This should have been posted in the front of the store for all to see. Thank you
ID
Location
Lake Worth, Florida
Service
Walmart Customer Care
Pros
- Exchange policy
Loss
$50
Preferred solution
Let the company propose a solution
Unsubscribe
Never intended to have a contract or accountant in anyway with pissed consumer .....it was a mistake.... quit stop , make it go away. UNSUBSCRIBE us now.
User's recommendation: Do not click onto pissed consumer site.
1 comment
ID
Location
Wichita, Kansas
New Reviewer
Missing items ordered
I ORDERED 2 modern round Vanity mirror Tray and only I got one today
User's recommendation: Check before send it.
ID
Location
The Bronx, New York
Loss
$17
Preferred solution
Deliver product or service ordered
New Reviewer
Missing items ordered
I ORDERED 2 Mother ROUND Vanity Tray And I got only one today
User's recommendation: Check before send out the order.
ID
Location
The Bronx, New York
Loss
$17
Preferred solution
Deliver product or service ordered
Cheap quality,
I saw an ad on Facebook for some clothes on Walmart. When I searched for them, I found them and I bought 3 different dresses. They looked pretty good on the website, but when I received them, bruh, these do not look anything like those I saw on the website. The material looked extremely cheap, not good at all. I didn't even try some of them because they looked horrible. EXTREME JUNK! DO NOT BUY UNLESS YOU HAVE MONEY TO DONATE! I would prefer to donate the money instead of buying Walmart's junk. DO NOT BUY Walmart CLOTHES ONLINE! Also, the size is way smaller than the size you ordered. The people who sewed it made the clothes look unprofessional. I said again J-U-N-K. If you want to buy clothes from Walmart, go to the actual store, and physically touch the clothes and try them on. BYEEE WALMART.
User's recommendation: DO NOT BUY THIS.
ID
Pros
- Affordable cost
- Variety of items
- Easy parking
Cons
- Quality of clothing online
New Reviewer
Bayonne nj store not following social distancing or proper use if masks
The store is dirty! Your employees are wearing masks improperly! Some of them are not wearing it at all! The store doesnt coming how many, people come into the store! Customers are walking in without masks, and nothing is said to them! There are no wipes to clean the carts! Do something about it!
3 comments
ID
Location
The Bronx, New York
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Most of the plans you purchase in a store don't cover cosmetic problems. Rust is unsightly but as long as the tubes are supporting the pool it is a cosmetic problem.
Once the poles rust to a point that they fail they might entertain a claim but more than likely they will deny it saying you didn't maintain them properly by not sanding, priming and re-painting them. In most cases these plans aren't worth purchasing.