Cecil Mke

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Verified Reviewer
| map-marker Phoenix, Arizona

Miss parts to my chair

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Received the package of the chair the box was all taped up with clear tape we open it up Christmas morning I start putting it together I'm missing four brackets it holds the arms on so there's four of them I call Walmart all they care was bring on back we'll give you a refund well that's not what I want I like the chair I want the brackets so I called the Madden factory or whoever supplies the chair to Walmart I'm still waiting to call back on them that's been 3 days so we need to get something done cuz I am not going to take it apart and return it to Walmart if I have to return it it's going back I'll put together except for four brackets thank you

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Bee B Qgi

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Verified Reviewer
| map-marker Vienna, Vienna

Have not received a refund that was promised. Being charged for services due Walmart Tech Issue.

Hello,

I spent 5 hours on the phone with Walmart Monday Jan 8 2024. I was promised a refund of $12.95.

The refund is for being charged for Walmart's Virtual Health Care. I never signed up for Walmart's Virtual Health Care. Their automated service is continuously charging customers with Amex, even if the customer is not requesting the service.

Walmart, knows this issue exists, and is refusing to fix it. Walmart is giving customers a hard time about providing a refund for this error.

I was supposed to receive a confirmation email on Wed January 11th 2024, and I never received the confirmation email.

I was on the phone today and was put on hold numerous times for 20 to 25 minutes, and I was treated rudely,and I was hung up on.

The issue still has not been resolved.

I provided an incident number for this issue, and Walmart has refused to honor its promise or provide a refund of $12.95, that I was charged on Christmas Eve 2023.

HELP! me get my refund, please!

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Loss:
$13
Cons:
  • Over and charging customers for services not provided

Preferred solution: Full refund

Walterine Qbv
map-marker Everett, Washington

360866****

I wish to Cancel the grocery delivery because isn't what I needed. They gave me One month free The Truth is I just joined a few hours ago and unfortunately . Don't need it. So please help me to Cancel it please
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Anonymous
map-marker Edwardsville, Illinois

Tried several times to purchase books on internet site.After several tries, gave up due to complexity of setting an account. Their procedure is very frustrating. Never will try againNe

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As stated, complexity of getting an account both frustrating and irritating. I will never try to use Walmart either at their stores or internet sales. This system is way too complex. I purchased my book with Yhrift Books and had no problems on my first time. Their system, as is Amazon's, is simple to use
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User's recommendation: Purchase with Amazon

William M Aze

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Verified Buyer
|

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Verified Reviewer
| map-marker Jacksonville, Florida

Walmart delivery is a joke.

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Walmart delivery is a joke.
Walmart delivery is a joke. - Image 2
Several disasters but this one the driver never bothered to enter the building. They just dumped my order on the sidewalk outside of the building. They didnt deliver to my door as I was promised by Walmart. Every other store delivers to my door without fail. Walmart drivers drop orders wherever they feel like. After calling customer service and arguing about the situation I was able to get a refund.
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User's recommendation: Avoid Walmart delivery.

Anonymous
map-marker Elgin, Illinois

Did not receive box of X-mas presents & never credited me until I called 3.5 weeks later.

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I was returning two gifts and could not find some small items I had ordered. I am then going through my extensive purchase list of toys for eight kids and three birthdays at Christmas time and discover I havent received one of my boxes.

Walmart never credited me never sent an email stating we have not shipped this item they were going to keep my money Doesnt make enough money that they cant follow up with their customers and credit their account or send an email stating we cannot ship these products. Thats just bad business practices.

Certainly they have software that will let you know if they havent shipped an item should not be up to the consumer to track multiple boxes and packages during the holidays to make sure every item has been shipped. Where I come from typically thats called fraud

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User's recommendation: Check every receipt and box for online orders.

Karlin Gsp
map-marker Indianapolis, Indiana

Will never shop Walmart again ever they mess your order up and you pay for it trash place don’t know how to treat people

No respect for people and they never fixed my order I will take my money to target ordered 4 fishing poles they sent 2 called soon as they arrived called 3 times was told on way week later called again told me to send what I got back and they would replace *** Walmart
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User's recommendation: Don’t go take your money to target

Maudry I

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Verified Buyer
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Verified Reviewer

Do not get free turkey giveaway with all side bonus

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Walmart - Do not get free turkey giveaway with all side bonus
My Walmart receipt are linked to ibottta did not show on the receipt I brought turkey for cash back. LOL
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Loss:
$22

Preferred solution: My cash for turkey giveaway

Anonymous
map-marker Scottsbluff, Nebraska

Need code to auto tuning on my LG Smart TV

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Just got the Internet and I'm trying to set up the TV for basic channels they're asking me for a code I don't have a damn $1 to talk to technician I just want to talk to someone without getting any charges for this easy damn question
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User's recommendation: Better have some damn money or your screwed

Robert W Ksc

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Verified Reviewer

Need a refund

Cancelled the item and waiting for an email saying that it was cancelled the items are not any good and they break easily and they always deliver late the people at Walmart don't like helping people out they don't even like answering the phone when you call them customer service is the worst they never bring the right items
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Loss:
$24
Cons:
  • Poor attitude and policy

Preferred solution: Full refund

User's recommendation: Do not order from them they are the worst people to order from

Bonnie R Sjp

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Verified Reviewer
| map-marker Glasgow, Kentucky

Never got my tv i paid for

On black fri of last year i bought a tv online i paid for it and had to pick it up at the glasgow walmart, i went to get and i couldnt fit it in my car so the worker told me i could go get a car and come back and get tv when i came back the girl said she couldnt find my tv that they were out for me to call qnd talk to walmart customer service so i did and this man told me that they didnt have any tvs like i bought so had to wait for the factory to get more qnd th3y would make sure that i got it and lomgest would be 2 weeks and theu would email me to let me know it was ready and i could pick it up. Its now middle of jan and still.

No call or email.

The store tried to refund me before nut i dont want a refund i want the tv i purchased. Please and thank u email call or text 270-312-**** bclyde1987@***.com

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Loss:
$160

Preferred solution: A tv

Bonnie G Pcm

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Verified Reviewer

Money was put on my debit card. Don't know why.

Some money was taken out of my checking account. I do not know why I would like to know why it wasnt for groceries. I have paid my yearly dues so its not that.
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Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sand Springs, Oklahoma

Return

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Walmart - Return
Getting my money back on my last return and the 3 party wont get a refund. So Walmart is over riding them and is going too give me a refund
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User's recommendation: I had a great experience

Kiana G Gkm

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Verified Reviewer

Deal not honored.

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I purchased a TV on black Friday and it arrived damaged. I returned it and was issued a refund on 12/8/23.

I spoke to a Walmart representative named Alieyah, not sure of the spellings. She told me the TV was out of stock so I couldn't get a replacement at the time. She told me that when the TV was back in stock I could call and get it at the price I paid for it on black Friday. Now when the TV is back stock, I called Walmart and was told i had to buy it for the price it is now and the price i bought it for on black Friday wouldn't be given.

I'm a Walmart plus member and I spend a LOT! of money here. The sale price I paid should be honored like I was told by your representative.

I was issued a refund on 12/8 that will show what I originally paid for the TV. I would like a replacement at that same price please.

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Pros:
  • Mostly affordable and wide selection of products
Cons:
  • Sale prices are often not honored when a replacement is needed
  • Customer service is often rude

Preferred solution: My TV that arrived damaged to be replaced at the same price I bought it for on black Friday.

User's recommendation: Get it in writing or they probably won't honor a sale price if you need a replacement after the sale goes off.

1 comment
Denetra Eyn

Yes they were WRONG, but they were NOT RUDE. NO is NOT the SAME as RUDE. GROW UP CHILD.

Anonymous
map-marker Union, New Jersey

My order was cancelled

Received text saying order was cancelled due to suspicious activity on my account. Just reordered chairs again
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