Gina G Srq

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Verified Reviewer
| map-marker Slidell, Louisiana

Application

MY name is Gina Getty. I WAS a 27yr associate. I LEFT in 2020 due to pay reasons.I worked zt store 553 for my 27yrs. I filled out A application back in 2021.Since than I was told Corporate would have to pull ny application in order for me to be rehired .can you please help me.
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Preferred solution: Hired back

Maurice King

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Verified Buyer
|

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Verified Reviewer

Fraudulent Transaction and Abuse Endured

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Walmart - Fraudulent Transaction and Abuse Endured

I placed an order online through Walmart's website for an item and was told it would be delivered on March 1. Shortly thereafter, I received an email informing me that the delivery would be sooner and was said to be by February 24.

On February 19, I received a notice that the item had been delivered. I looked and no item of the description could be found anywhere. I did a very thorough search in and around my place of residence but found nothing. I contacted Walmart, only to receive a rather offensive email with a heading in Chinese, so I knew there was trouble brewing, and my conclusion was 100% accurate.

The email again stated that the item had been delivered and told me to search for it, inquire if my neighbors had it, and then, to top it all off, to contact my post office to locate the parcel! The insinuation was that I was a liar or mentally deficient for not finding an item that was never delivered!

I wasted no time in filing a complaint with the Better Business Bureau about the rather abusive email and the fact that the company who turned out to be Chinese had chosen to send the item via USPS. USPS today is not reliable, thanks to Trump's goon Louis DeJoy who was appointed Postmaster General so he could destroy the postal service to prevent voters from voting by mail so as to help Trump be reelected. USPS only repeated what the fraudster seller had said: the item was delivered on February 19 and was left on the front porch or at the front door.

In short, I might as well have flushed my money down the toilet, because the chances that I would ever receive the item that I ordered are slim to none, and Joybuy Express has a deplorable reputation. Walmart has done business with them since 2017, so apparently Walmart doesn't care if their customers get ripped off.

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Loss:
$10
Pros:
  • Prices very affordable
Cons:
  • No responsibility for fraudulent transactions
  • Merchandise often never delivered
  • No security when ordering online

Preferred solution: Deliver product or service ordered

User's recommendation: NEVER BUY ANYTHING FROM WALMART ONLINE!!!

Anonymous
map-marker Forsyth, Georgia

Need a proof of purchase for tv

I cant find out how to get an old receipt for a Vizio tv I bought online in October 2021. Having problems with tv and they want a copy of the receipt. Thanks
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1 comment
Guest

What did you do with it? You got a receipt when you made the purchase. Why are you expecting Walmart to come up with one?

Dale H Ihz
map-marker Athens, Texas

Trying to return phone I bought and can’t seem to talk to a rep without giving out my information again. I need someone to call me ASAP! 817 991****

Trying to return a phone I bought that is not compatible with my dads sevvice! Please call me! 817991****

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Preferred solution: Full refund

4 comments
Guest

You aren't willing to give someone who is trying to help you your information but you are willing to try and post you phone number on a public forum????

Guest
reply icon Replying to comment of Guest-2221655

I am not against giving out my information. I am against having to be transferred from person to person giving out the same information I gave two minutes ago.

I give my information to one person. They transfer me to someone else and I have to repeat myself. I am against having to repeat the same thing over and over again. Sorry, should have made it more clear.

I had to tell several reps the same stuff. I just want a refund.

Guest

Why are you against giving out your information?

Guest
reply icon Replying to comment of Guest-2220792

I am not against giving out my information. I am against having to be transferred from person to person giving out the same information I gave two minutes ago.

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John Y Ehu

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Verified Reviewer
| map-marker Gainesville, Texas

Awful purchase experience!

I came in to buy three items, one of which was a lawn mower battery. There were about 20 in stock and clearly marked.

I picked the one I wanted and placed it at the automotive check out. There were two checkers there. The checker told me he needed a Mgr. to sell me that.

One checker went into the service department. I waited about 10 minutes and asked how long before a Mgr. came. "In a few minutes" was the reply.

Thirty minutes passed and no Mgr. I went to another department to get one of the items I came for but, for the third time, the shelf was bare. So I returned to the checker, who still had no mgr., and told him to please sell me a battery and he did so without any further help.

He got the price wrong twice and the third time it was close , so I just paid for it and left. I managed a parts and service store for over 30 years and this was just wrong!

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Preferred solution: I am not asking for anything. I just think your company and staff should care enough about the people who have been coming to your store for years, to be more caring and helpful. By the way, I was never ugly to the checker .

User's recommendation: Absolutely NOT!

Alecia W Vmg

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Verified Reviewer

Unable to speak with customer service rep

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All these boxes have to be completed . Unable to speak to a person. I need to speak with a rep as soon as possible
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Pros:
  • Dislike

Preferred solution: Speak with rep regarding order

User's recommendation: Prayers

Maurice King

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Verified Reviewer

How nice! Order something, have it switched for something I can't use, and then expect me to take three busses across town to exchange it!!!

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Today, May 13, 2022, i again had a problem with Walmart. I was ordering food delivery for the first time, and Walmart notified me TOO LATE that they could not deliver two of my items.

Instead of offering to refund my money, which would have been the honest thing to do, they gave me different items, one of which I cannot eat because of health conditions. I tried to get them to refund my money instead, but they adamantly refused. It seems that anyone who orders food items online is playing a sort of roulette and has no idea what will be the outcome.

They expect me to go to the store to exchange it, which would be fine if I owned a car and was able bodied, but who cares about a disabled senior? Clearly not Walmart!!!

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Loss:
$9
Pros:
  • Very wide selection provided shopping done in person
  • Some good prices
Cons:
  • Customer never seems to be a priority here
  • Not being able to freturn an item from an online order

Preferred solution: Don't deliver items that I didn't order and don't charge me for them!!!

User's recommendation: If you can't get to the store yourself to buy things, don't dare order from Walmart; the shopper has to watch them like a hawk!

Anonymous
map-marker Lakeland, Florida

Complaint

We have had an issue with a couch we bought for some time now. You said you would send us a new one and we would send the defective one back in the box. Called over a week ago and you were supposed to contact us. You didnt!! This is getting very frustrating. You cant tell me that a big company like Walmart cant set up an exchange account so we dont have to go without a couch!!!
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User's recommendation: Don’t buy furniture from Walmart

Marie D Nit

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Verified Reviewer
| map-marker Manchester, New Hampshire

Trying to pick up an order at an earlier time

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Because I was unable to make the timeslot I originally chose I didnt realize it would be turning the world upside down to try to pick up one item had an earlier time but obviously its something Walmart cant even accommodate
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Janie b Obk

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Verified Reviewer
| map-marker Memphis, Tennessee

FRAUDELENT SALE BY 3RD PARTY NATIONWID DISTRIBUTORS

I purchased Product Hero Image Sony PlayStation 4 Slim 500GB Gaming Console, Black, CUH-2115A For christmas. Purchased in November. So i month before even opening it. It worked fine for a couple of months until we started buying the newer games. I would not work. We puchased the 2nd game to make sure it wasn't the game. We called Sony to troubleshoot and they determined that this unit was only released for China not the US so therefore it would not work with newer games.
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Loss:
$549
Pros:
  • I love walmart
Cons:
  • I will never purchase from there through a 3rd party again

Preferred solution: replacement and 3rd party removed

Anonymous
map-marker Wichita, Kansas

Didn't get my order

i did get am order, but it was not what I ordered, I ordered 48 bottles of deer park regular bottles of water, what I got was several very very small bottles of an off brand that I did not order, what are you doing this is the 2nd time this has happened. is this the way you treat a client who ordrer from you 3 to 4 times, every month, please correct my order, call me 301-233-**** I am very very very upset.
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Anonymous
map-marker Miami, Florida

Product problem

My wife bought a vacuum at a Wal-Mart store and she added a 3 yrs warranty on it. The vacuum is not longer working properly so that we need to claim for repair or replace. We need to know how can we do that.
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Preferred solution: Replace the product.

Anonymous
map-marker Irvington, New Jersey

Is no working

I call for my contro of tv is no working but nobody help me .in web site and the call is to much i need help very soon
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Anonymous
map-marker Casselberry, Florida

Undelivered items

We only received a small amount of items from over a 600.00 order and were still waiting for a refund. Ive made several call. Here is the case number Customer order number : Ticket raised_ 220806-****7-2342-****
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Peytrienne M

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Verified Buyer
| map-marker Silver Spring, Maryland

Returns and refunds

Walmart - Returns and refunds
Walmart - Returns and refunds - Image 2
Sent wrong sizes. I ordered 3 shirts and you sent 3 mediums instead of 1 med 1~xl, 1-2xl that I ordered
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Loss:
$3180

Preferred solution: Full refund

User's recommendation: Check order. Make sure they send what u ordered

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