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1.0
Details
Ordered a simple foam mattress pad - said it was in my local store so I ordered it for pickup and went to get it. It apparently takes them a full day to pick the item off the shelf and by the time they did that, the item was gone. Yes - they sent an email that it was...
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2 comments
Anonymous
#1346227

Think about something, just for a minute. Think of the people Walmart hires for their stores. You don't think they changed the mold for the people they have in their warehou...

Review
#1067929 Review #1067929 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.3
Details
Walmart - Horrible Scam
Walmart - Horrible Scam
Ordered elevated dog bowl from Walmart.com and my account was charged to Walmart. When the item arrived, it was damaged and had obviously been used. Contacted Walmart immediately but they sent me to a third-party vendor who refuses to do anything about the item because...
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2 comments
Anonymous
#1345304

It is clear as day when it is a third party seller rather than Walmart. You obviously just missed that. I buy from there all the time and never an issue because I actually r...

Review
#1067748 Review #1067748 is a subjective opinion of poster.
Product
Cons
  • Arrived used and damaged
  • Product that t purchased
Reason of review
Damaged or defective
Loss
$47
Preferred solution
Full refund
1.0
Details
Walmart store in Hamilton Marketplace Hamilton ,NJ Wanted a pair of Dr, Scholls gel foot inserts but kiosk was disconnected do to renovations. Long story short-no compassion, nobody was willing to relocate the machine 20 feet away to plug it in so I could proceed and...
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2 comments
Anonymous
#1345591

What part of the machine was down due to renovations do you 1) not want to get or 2) not want to understand?

Review
#1067525 Review #1067525 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
On June 28, 2017, around 8 pm we went to the Walmart at Hwy 10 & Cantrell in Little Rock, AR where we have shopped since it opened, It has run downhill lately very bad, I'm disabled & have to bend in pain over a cart. It took a long time to purchase almost $400 in...
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7 comments
h.kitchener
#1356547

About time to shop elsewhere. Really, Walmart is not known for any semblance of good customer service. Spend a few cents more but shop where they value you as a customer.

Review
#1067516 Review #1067516 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$395
Preferred solution
Full refund

Walmart in Freehold Township, New Jersey - Package unrestrained

1.3
Details
I am disable in a wheelchair so custom service had to put my bags of items totaling $150 by properly tiring the bags on my handle bar. They were unknotted or improperly tiered behind me so wheeling from Walmart to the area were I had to take transportation, some of the bags fell off. When I got home I noticed that bags were missing. When reported this to them that maybe the person didn't give me all my bags, they claimed not responsible for bags falling off because Camara shows I left with all bags put into wheelchair.
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Review
#1067389 Review #1067389 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I have had a Walmart credit card for years now, with no problems. Unbeknownst to me, my online checking account was hacked, resulting in several bounced/rejected checks and payments. After speaking to Walmart's customer service agent and bringing account current, they...
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4 comments
Anonymous
#1477549

Hey Holly you’re under the illusion that it’s one person posting as anonymous. That is not the case. It DEFAULTS to anonymous if you don’t put in a name. A easy mistake that n...

Review
#1067258 Review #1067258 is a subjective opinion of poster.
Cons
  • Account indscriminately closed
Reason of review
My account closed.
Preferred solution
Let the company propose a solution

Walmart - No open registers

2.4
Details
I have a basket full of stuff not five items, self check out sucks 40 people putting stuff on shelves not one register open.
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Review
#1066991 Review #1066991 is a subjective opinion of poster.
Reason of review
Order processing issue

Walmart - Car Battery Review from San Antonio, Texas

2.4
Details
I have no receipt but can not get a reeplacement
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Review
#1066820 Review #1066820 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.6
Details
Walmart.com says they stock a particular bedspread I ordered in California King size in Light Blue, but Twice I received the bedspread in King size instead! The second package was marked Cal King, but contained a bedspread with King size dimensions. During my phone...
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1 comment
gmorri
#1343933

Somehow this website shows me giving Customer Service a 5 star rating!! It should be 0 or 1 star rating! Walmart Customer Service is my main problem!

Review
#1065936 Review #1065936 is a subjective opinion of poster.
Cons
  • Not getting the items that i paid for
Reason of review
Poor customer service
Loss
$50
Preferred solution
Price reduction

Walmart - Rip off when I ordered coffee on your site

1.0
Details
The Walmart here in Casper Wyoming did not have my brand I went on line and ordered the Grove Square Cappuccino in Hazelnut. I charged it to my credit card and when I received my bill this month there was a charge of 12.97 dollars from a company called IC Shopsmarter.com which I did not approve. I want my money back! I called them immediately and told their customer service to stop that immediately! I am a senior citizen and do not need this kind of scamming in my life. This is absolutely outrageous. Jerks. Tell the Walmart here to stock coffee that is worth buying. Sandra Wright Casper Wyoming
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Review
#1065892 Review #1065892 is a subjective opinion of poster.
Pros
  • Ease of pickup
Cons
  • Having to pay again for a new order
Reason of review
Poor customer service
Loss
$13
Preferred solution
Let the company propose a solution