Des Plaines, Illinois

Went to this photo studio inside Walmart on November 19 to have my children photographed. Was told my photos would be ready in two weeks. The initial 2 weeks went by and I hadn't heard from the studio. I called but they never answered the phone. I went in person and they looked for my photos and couldn't find them. Then was told someone had not properly submitted my order that's why my photos were not there. They offered to print my photos there on photo paper for free until my original photos cane in. They said my original photos would be ready in 2 weeks that was December 10. Well its now January 3 and still have not heard from them. I emailed customer service with my situation about a week ago and still have heard nothing.

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