Resolved
Rosie R Dfz

Resolved: Customer plus memberships

Updated by user Feb 02, 2024

Company fixed the issue and I have been provided with apology. I sent this to the wrong person but my problem was resolved with Walmart!

I wasn’t a pissed consumer I was just trying to get help of who I could talk to! Finally found right number and talked to right person and issue was fixed!!

Original review Jan 03, 2024
I need to get refunded for this because this is the second time Ive been charged for this and didnt sign up for it
View full review
Loss:
$104

Preferred solution: Full refund

DAllison

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction hold

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Walmart charged my account for over $800 for an item they didnt have in stock and have been holding my money for over five days
View full review
Loss:
$741

Preferred solution: Full refund

Mrs. Jacqueline T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They cannot seem to deliver all of our groceries-4 months- we are senior citizens- today they missed 2 items, poor customer service- we made coffee- the creamer was missing- The store is the 10th street - Palmdale, Ca , CUSTOMER SERVICE CANNOT SEEM TO FIX THIS ISSUE- 4 MONTHS! We cannot DEPEND ON WALMART TO SUPPLY OUR FAMILIES GROCERIES Wtf
View full review
Loss:
$9
Pros:
  • Good value
Cons:
  • Poor customer service

Preferred solution: Deliver all of our selections- we cannot depend on Walmart to follow through. We received our refund- how about delivering our monthly groceries.

User's recommendation: Shop around

Latrecia W Jfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Berwick, Nova Scotia

FOR THE LAST THREE DAYS I HAVE BEEN TRYING T declined for no reason and i have money on my card called customer service over ten times O my purchase keeps being de MAKE ONLINE PURVHASE AT SHEIN AND IT

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
pthembMy Walmart money card is messed up I cannot make online purchases bc every time I try my purchase says declined error not me it's Walmart system that's broke. My money is being held for no reason and calling customer is a waste of time. Called them over ten times and they claim they fixed the problem every time and my transaction is VMware still being declined I need help trying to figure this out somebody please help me Walmart customer service is so sorry and raddedy.
View full review
Loss:
$200

Preferred solution: My card working and more money put back on my card

User's recommendation: Don't *** with Walmart money card

Radoslaw W Hjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Use of security bots? Why are my orders cancelled

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
"To whom it may concern, I would like to resolve an issue with persistant but hopefully not malicious cancelation my orders:" * * * Well. The mail is no-available. By the time the item price here and everywhere went up by 50$... You can't reach the support via mail, You can't reach the support via chat. You can't reach the sup[port via other messagings like signal You can't reach the support via video conference like MST or WsA And I can't use mobile. So there is no way of contacting the company for me. What should I do? Start messaging managers on linkedin and other places? 10/10 experiance
View full review
Loss:
$65

Preferred solution: Their bots keep marking my purchase as "potential fraud" event force me to change my password....

Resolved
Deborah Y Iik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No understanding of what I signed up for

Updated by user Jan 07, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 08, 2023
I have an account with Kalapult,and youre on there as one of the consumers I can use and yet Im not able to place my order WHY IS THIS ,Affirm approved me .and Im paying you guys $12.95 a month for WHAT EXACTLY!!!
View full review
Loss:
$13
Pros:
  • Just want to understand

Preferred solution: An explanation!!!

Susana M Azr

Ordering on line is useless, customer service poor communication. I called 4 times before the issue resolved. Customer service not documenting the conversation with the client. Customer service not d

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service is not documenting the conversation between the client. I called Dec. 22nd to canceled my membership, customer service told me that my refund is been issued. I called again Dec. 23rd. When I talked to customer service, she have no idea the purpose of my called. I called again Dec. 26, the customer service told me it will take to 1 to 2 business day. , it never happened. So I called today and talk to Sarah, she have no idea what the purpose of my call, she told me that no documentation in my account. Its frustrating.
View full review

Preferred solution: My refund

User's recommendation: Make sure the complaint is been documented between the client and customer service.

Regina C Xqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eastern, West Virginia

Horrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Walmart - Horrible customer service
I spent $500 on tires that are dangerous and Walmart refuses to give me credit from these tures to get better tires that aren't dangerous. I was told initially they woukd then a Manager named Coop refused to help me.
View full review
Loss:
$508
Pros:
  • Usually good customer service
Cons:
  • Customer service has significantly declined

Preferred solution: Full refund

User's recommendation: Don't buy tires from. Walmart because they don't care if they cause your death

Edvin D Qzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frederiksberg, Capital Region

Grill black stone 36

I would like to buy a black stone 36 grill, can you ship to Danmark?I would like to buy a black stone 36 grill from your site I don't know if you can send me to Denmark since I live in Denmark Thenks Edwin
View full review
My L Aju

I bought the car battery three month ago battery is not work I need replacement but no one to help

I bought the car battery three month ago But battery is not working Come back Ask for replace But Walmart car service said that battery is out We have to waiting until they get new supply But I need my vehicle to go to work No one helps I said I would like to pay more money to get other one higher But no one help
View full review
Loss:
$180

Preferred solution: Full refund

Jason B Meq

Was charged by Walmart plus and I never authorized it

I was charged $98 out of my account for Walmart plus and I never Authorized it.i I just want my money refunded I dont understand why it was taken out of my account and then when I called they said that they cant help me. I need some help on this this is ridiculous. I have shopped at Walmart all my life and Ive got $98 coming on my account and I have no idea why so I need this resolved just as quick as I can. Please help me out with it.
View full review
Loss:
$98
Cons:
  • Having money taken out of my account that i never authorized

Preferred solution: Full refund

Ghada A Jum

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Walmart protection Plan NEVER answer the phone. I called sever times to request the refund of my protection plan # 468574****89 of Comfier Shiatus Neck back massager chair pad that returned to store

Walmart protection Plan NEVER answer the phone. I called sever times to request the refund of my...
Walmart protection Plan NEVER answer the phone. I called sever times to request the... - Image 2
Customer Service at Walmart protection Plan NEVER answers the phone. I called them several times to request the refund of my canceled protection plan # 468574****89 for Comfier Shiatus Neck back massager chair pad that I had to return it to Walmart store in the same day I received it, I also called its plan to cancel it. But do never REFUND, Even though they received the item in same day was delivered to me. I strongly NOT recommend Walmart Protection Plan because is NOT protection
View full review
Loss:
$22

Preferred solution: Full refund

User's recommendation: Be like Amazon or eBay’s Customer Service who response to the call and concern about Customers’’ right and fair business practice( they always concern about refund for items returned to them and for its protection plan

Resolved
Melissa M Jhc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elgin, Texas

Resolved: They take unauthorized funds from your credit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Walmart - They take unauthorized funds from your credit card
Updated by user Sep 21, 2023

Company fixed the issue and I have been provided with apology. I had to contact my credit card company for help, but they were very helpful in resolving my problem with Walmart.

They seemed to be familiar with this situation coming up with other customers using the Walmart site. I intend to delete my account with Walmart since they showed me that they can not be trusted to voluntarily do the right thing by their customers.

Updated by user Aug 22, 2023

Walmart provided me with false contact information, so I am at a loss to on how to give you that information.

Updated by user Aug 22, 2023

Walmart Customer Service was no help to me. They are not trying to make things right even though it was their fault.

Original review Aug 22, 2023
I was on the Walmart.com site shopping for a pulse/oxygen meter. While I was comparing the meter in my cart the page suddenly blinks and I get notification that I had ordered !

I however had not clicked on anything. I immediately contacted Walmart.com to stop the sale from going through. After some argument they finally agreed to cancel the order and "Refund" me. A few days later the canceled order shows up at my house.

I call Walmart.com about this, but now they were saying I must return ship via Fedex the meter to get my refund. I returned it and they have it, but still haven't issued any money back to my credit card.

Customer Service says there is nothing they can do to expedite a refund and it will be weeks before I see it. They took my money without authorization and Walmart should replace it immediately.
View full review
Loss:
$25
Cons:
  • Crooks no integrity
  • Deceptive business practices

Preferred solution: Replace the money on my credit card that you took without authorization. Issue a written apology for my inconvenience. Compensation for my return shipping costs and time wasted.

User's recommendation: Do not use the online site

Anonymous
map-marker Albuquerque, New Mexico

I was accused of stealing but I wasn't stealing I was embarrassed

They have never done anything for accusing me of stealing they have never done *** for accusing me of this and embarrassed the *** out of me in front of everyone ikniw
View full review
Edvin D Qzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frederiksberg, Capital Region

Grill black stone 36

I would like to buy a black stone 36 grill, can you ship to Danmark?I would like to buy a black stone 36 grill from your site I don't know if you can send me to Denmark since I live in Denmark
View full review
  • 1
  • ...
  • 20
  • 21
  • 22
  • 23
  • 24
  • ...
  • 1001