Walmart
Reviews and Complaints
Resolved: Customer plus memberships
Company fixed the issue and I have been provided with apology. I sent this to the wrong person but my problem was resolved with Walmart!
I wasn’t a pissed consumer I was just trying to get help of who I could talk to! Finally found right number and talked to right person and issue was fixed!!
Preferred solution: Full refund
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Verified ReviewerTransaction hold
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- Good value
- Poor customer service
Preferred solution: Deliver all of our selections- we cannot depend on Walmart to follow through. We received our refund- how about delivering our monthly groceries.
User's recommendation: Shop around
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | South Berwick, Nova ScotiaFOR THE LAST THREE DAYS I HAVE BEEN TRYING T declined for no reason and i have money on my card called customer service over ten times O my purchase keeps being de MAKE ONLINE PURVHASE AT SHEIN AND IT
Preferred solution: My card working and more money put back on my card
User's recommendation: Don't *** with Walmart money card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUse of security bots? Why are my orders cancelled
Preferred solution: Their bots keep marking my purchase as "potential fraud" event force me to change my password....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No understanding of what I signed up for
Company fixed the issue and I have been provided with apology.
- Just want to understand
Preferred solution: An explanation!!!
Ordering on line is useless, customer service poor communication. I called 4 times before the issue resolved. Customer service not documenting the conversation with the client. Customer service not d
Preferred solution: My refund
User's recommendation: Make sure the complaint is been documented between the client and customer service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Eastern, West VirginiaHorrible customer service
- Usually good customer service
- Customer service has significantly declined
Preferred solution: Full refund
User's recommendation: Don't buy tires from. Walmart because they don't care if they cause your death
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Frederiksberg, Capital RegionGrill black stone 36
I bought the car battery three month ago battery is not work I need replacement but no one to help
Preferred solution: Full refund
Was charged by Walmart plus and I never authorized it
- Having money taken out of my account that i never authorized
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWalmart protection Plan NEVER answer the phone. I called sever times to request the refund of my protection plan # 468574****89 of Comfier Shiatus Neck back massager chair pad that returned to store
Preferred solution: Full refund
User's recommendation: Be like Amazon or eBay’s Customer Service who response to the call and concern about Customers’’ right and fair business practice( they always concern about refund for items returned to them and for its protection plan
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elgin, TexasResolved: They take unauthorized funds from your credit card
Company fixed the issue and I have been provided with apology. I had to contact my credit card company for help, but they were very helpful in resolving my problem with Walmart.
They seemed to be familiar with this situation coming up with other customers using the Walmart site. I intend to delete my account with Walmart since they showed me that they can not be trusted to voluntarily do the right thing by their customers.
Walmart provided me with false contact information, so I am at a loss to on how to give you that information.
Walmart Customer Service was no help to me. They are not trying to make things right even though it was their fault.
I however had not clicked on anything. I immediately contacted Walmart.com to stop the sale from going through. After some argument they finally agreed to cancel the order and "Refund" me. A few days later the canceled order shows up at my house.
I call Walmart.com about this, but now they were saying I must return ship via Fedex the meter to get my refund. I returned it and they have it, but still haven't issued any money back to my credit card.
Customer Service says there is nothing they can do to expedite a refund and it will be weeks before I see it. They took my money without authorization and Walmart should replace it immediately.
- Crooks no integrity
- Deceptive business practices
Preferred solution: Replace the money on my credit card that you took without authorization. Issue a written apology for my inconvenience. Compensation for my return shipping costs and time wasted.
User's recommendation: Do not use the online site
I was accused of stealing but I wasn't stealing I was embarrassed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Frederiksberg, Capital RegionGrill black stone 36
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