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Walmart Shippingpass Subscription Review

Bait and switch ShippingPass. In the last several weeks, Walmart has removed most, if not all low priced items from ShippingPass eligibility. What used to be a good deal is now no more than an inflated price scam. May I get my money back?
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Review
#983088 Review #983088 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
I had coupons for free items that expire today. Took to Walmart in Thomasville, AL and shopped for an hour to be sure that all items matched the coupons EXACTLY! When I went to check out , the manager said they couldn't take the free coupons unless they were BOGO with...
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9 comments
Anonymous
#1264032

You are a dullard aren't you? Driving the extra 50 miles will probably cost you more in gas than saving on the coupons.

Review
#982955 Review #982955 is a subjective opinion of poster.
Cons
  • Refusal to abide by online coupon policy guideline
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
1.0
Details
A worker was required to move two pallets of cereal in one hour. Anan said to fire him if he did not do this work in one hour. Walmart Corporate had said that putting away the contents of a pallet does take longer than one hour to complete. Anan the manager said he did...
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2 comments
Anonymous
#1266245

If you can't do the job they way you are told, you get fired. That's how it works in the real world.

Review
#982728 Review #982728 is a subjective opinion of poster.
Cons
  • Fire anan and jason managers
Reason of review
Poor customer service
Tags
  • RUDE MANAGER

Walmart Customer Care Review

2.4
Details
I bought 4 new tires. They broke a tire pressure sensor on my wheel. I had to go buy a new one just to get the tire mounted. So I could go home. It cost 54$. They would not reimburse the cost.
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Review
#982686 Review #982686 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart Shipping Service Review

1.0
Details
I ordered a comforter set, personalized pillows and a television to redo my daughters room for Christmas. Why everything i ordered on Dec 6 has not arrived and each time i call cuatomer service i have to wait on hd over an hr before speaking to a manager and once the manager comes on tbe phone it mysteriously hangs up.
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Review
#982461 Review #982461 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Utter Blithering Incompetence - and A Loop

3.5
Details
All I wanted was the dimensions for a product on walmart.com. The online dimensions were obviously wrong. They showed a depth of almost 4 feet! Bookcases don't usually go that deep. This meant the width and height were wrong. OK, which of the 2 remaining numbers were the depth? Which the width? Were they even correct? I called Walmart support. After giving me 3 different sets of obviously wrong dimensions (the online WM item # was wrong as well), they referred me to Better Homes & Gardens. The BHG number turned out to be the magazine subscription department. They referred me to some unknown manufacturer. Turns out that mfr does not make that product. They referred me to Walmart. I went online to Better Homes & Gardens. Their help section refers me to Walmart customer service. Walmart, of course, referred me to BHG. Uhhh...what? I called Bentonville. Once they understood my problem, they switched me to walmart.com customer service. I got dead air. I tried the walmart.com chat (you can do that by submitting a written question and then waiting for the chat box to pop up). The chat operator was simply uninterested in helping me and totally incompetent. He also gave the wrong BHG phone number. I told him I'd tried that, etc. I had to repeat myself several times (on a chat! D'Oh!) He never told me he could not help me, he just took longer and longer to reply. He finally referred me to Walmart phone customer service. I got the message and quit. I called the alternate customer service number - and that guy actually was able to tell me he didn't know if he could get me real info on the product and admitted he had no way to contact BHG. I had to commend him for his honesty. I guess I'll just have to buy one, put it together, and then return it if it doesn't fit - or shop at Target... I finally got *approximate* dimensions by calling a physical Walmart and having the furniture person walk over and measure one (not my exact one, but close). Now I'll have to go into the store with a tape measure and verify for myself. I don't trust them. I'm sure Bentonville has no clue and could care less. This whole process took 2.5 Hrs. Oh, yay... Oh yes, this dimension issue has been a repeated problem with walmart.com since its inception. C'mon guys, fire the IT *** already! That's the condensed version of my story. Have fun with it.
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Review
#982427 Review #982427 is a subjective opinion of poster.
Pros
  • In-store service is great they really try
  • Product and price
Cons
  • Website perennially badly inaccurate online customer svc awful
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Tags
  • Walmart Website Low Quality
I ordered an item which said it would be delivered before Christmas. it was then delayed until after. The tracking showed it to be down the street on 12/28 but the delivery estimate said it would be delivered on 12/30! The delivery place was not more than 5 minutes...
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2 comments
Anonymous
#1335630

I ordered a gift for my granddaughters birthday on 5/24/17. They said that I would receive it by 6/1/17. When I hadn't heard from them ,I checked the site which now said the d...

Review
#982159 Review #982159 is a subjective opinion of poster.
Cons
  • Delivery process
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Price reduction

Walmart in Mountain View, California - Flu shots

3.5
Details
my wife and i both had our flu shots this year, at Walmart she was charged 36.32 for the vaccine and 18.65 for administration - total 54.97, I went to Sam's club and was charged 18.16 for the vaccine and 11.84 for administration - total 30.00!! Medicare paid both so not an issue of out of pocket costs but I am concerned that there is such inconsistency in the pricing from the same company in the same town - Vacaville, CA! While I am sure some can be attributed to the membership fee paid to Sam's Club I can't believe the cost structure is so different, if anything I would think the volume at Walmart would make it a cheaper store.! Thank you, Edwin
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Review
#982128 Review #982128 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
1.0
Details
I go to the neighborhood market Walmart on McCulloch Road and Alafaya Trail in Oviedo Florida. Most of the cashiers are nice but I recently dealt with a really horrible cashier named Lynda. She was very abusive to me and from what I remember she was working sometime...
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5 comments
ransom
#1269919

Do you REALLY think it's any of your business what gender an employee is?Please stay home.

Review
#981571 Review #981571 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Toy Car Review

1.6
Details
Tomah, WI Walmart sold sold my daughter a used air hocky game how do I know this? You might ask she bought this as a christmas gift for her brother upon atempting to putbatteries into the game she came to me and asked if I (her dad) could help her so upon looking at it I noticed that it was used because #1 the out side of the battery cover had severe pressure scratches on the outside of the battery cover #2 the battery cover hold down screw was rounded out not to be misconstrued as stripped (rounded out is where the head of the screw is worn away to the point it is unusable stripped is where the threads are messed up) I asked my daughter if she used the wrong screwdriver her reply was "I dont have a screwdriver thats why I need your help duh" upon fetching a screwdriver and opening the compartment up I see the third (#3) reason why I know it was used on the inside of the battery cover I seen a shoe print from some one stepping on it and from my best educated guess that is why there was pressure scratches on the outside of the battery cover meaning that somebody steped on it the battery cover that is slipped on it causing the pressure scratches on the outside of the battery cover. I do belive it is illegal to sell used items as new but this walmart pulls this kind of *** all the time people will buy something for whatever reason take it back and walmart will just refund the lowlife consumer taking it back with out even examining the product and then put it right back on the shelf. There was another time with this same walmart where a store employee was helping my other daughter getting an xbox 1 out of the locked glass case and as he was flirting with my daughter he was sliding the game system side to side on his shoulders behind his head "much like you would do with a basket ball" upon trying to close and lock the glass he dropped the system from shoulder height to the cement floor and said to my daughter dont worrie we'll just put this one back behind the rest and sell it to some one eles and i'll give you this one as he reached down and grabbed a diffrent one. Upon informing the "store" manager he stated he would look into it, obviously the store manager did nothing to the employee as two or three years having passed that same employee is still working there shame on the walmart chain
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Review
#981087 Review #981087 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective