Anonymous
map-marker Duluth, Minnesota

Debit transaction

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I used to love Walmart pick up, now every time I order its partially ready! Its very inconvenient! The last time I was there waiting at the pick up spot for an hour and a half! I could have done all my shopping in that amount of time! If you use your debit card it takes 4-5 days to get refunded! Not a happy customer!
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Seham A Szr

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Verified Reviewer

Missing delivery items

Ive noticed that about 6-7 items are missing on my delivery order and I would like Walmart to either send me replacement or my money back please
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Pros:
  • Prices
Cons:
  • Communication on shipping

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Norman Park, Georgia

Dirty Store and Poor Refrigeration

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Walmart - Dirty Store and Poor Refrigeration
Walking down the aisle and looked at my cart and what did I see crawling on my food. It was bright in the Moultrie Ga store. You have a bad roach problem if they are out in the day. The manager had no concern, said: "We have them". Smacked the bug and with bug guts on their hand continued to unload food for a display. The refrigerator section with cheese display over 60 degrees. I left my cart and will never shop in that store again.
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User's recommendation: Be incredibly careful what you bring in your house that is from a Walmart.

Pallavi G Ftk
map-marker Woodstock, Georgia

Giftcard fraud

On November 22, 2021 I paced an order # 597211*-***729 for IPhone 12 Pro Max with $500 gift card. I received the phone in a timely manner and last week i.e.

December 13, I received the gift card for $500, which upon checking indeed had $500 on it. This Monday I.e. December 20, 2021 I wanted to load the gift card onto my Walmart account and the gift card was empty! The history notified that the Giftcard was loaded on December 13 and on December 14, 2021, at a Walmart store in California the $500 funds were emptied.

I immediately called the customer service and notified them of it. They gave me a reference # 211220-****49. I got an email message from the Walmart on December 22, 2021 that unfortunately they cant do anything about it and my case is closed. And breachand when I checked the gift card, I kept getting an error that its an invalid pin.

Walmart has access to the information about the gift card and probably the surveillance videos of who made the transactions etc and they just decided they can't help me about it.

I am here in Marietta, Georgia and never left the state and this fraud took place in California and I don't have any access to information, paper trail, and I am told sorry!.

My email account has not been hacked, so the fact someone had access to the exact 16-digit number and 4 digit pin code seems too much of a coincidence.

I believe the breech occurred at the Walmart end, and I hope you will look into the matter and try to make it right by me. I was looking forward to getting my family much needed household items, and I am beyond despondent about what happened.

My name and address is

Pahlavi Gunta

2672 Thornberry pl

Marietta, ga 3006

Cell: 770316****

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Loss:
$500
Pros:
  • Variety
Cons:
  • Everything about this experience was awful

Preferred solution: Full refund

User's recommendation: Beware of the Giftcard fraud

Eileen W Phy

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Verified Reviewer
| map-marker Indio, California

I have not received my order

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It has been weeks and I have not received my order of dog biscuits 2 boxes where are they I purchased them from you and paid for them my #845699**** please get back to me don't have a tracking number all to check on them Eileen Wesolowski
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Loss:
$13

Preferred solution: Full refund

Anonymous
map-marker Orlando, Florida

Very unhappy

Unfortunately When I ordered from Walmart food. I was on the phone with ur customer service representative to order. We are seniors who are disabled. Orders came wrong. I was very disappointed to hear always getting declined when all my family are shoppers there and my sister in law works Walmart. Please resolve our problem. It was truly not our fault. I am gonna order furniture and other items. Ty. 917 608 ****
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Larry H Mxo

Didn't receive package

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FedEx said package was delivered and left at front door the package was never delivered neighbors don't have it called customer service they have given me the run around saying that FedEx does that then they will deliver in a couple days so they refuse to do anything about it and don't want to give a refund wants me to wait till Sunday after they told me to wait until 8 tonight Walmart don't care about customers because they have forgotten who made them who they are
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Loss:
$2000
Pros:
  • Cheap ish for some things
Cons:
  • Today was like dealing with union civil servise employee
  • Lack of communication with customers when there is an issue

Preferred solution: Full refund

User's recommendation: Do not order or buy from Walmart find another retailer to purchase from its worth a couple dollars more to make sure you get your stuff

1 comment
Guest

How do you know the package was never delivered? Could have easily been stolen off your porch.

Anonymous
map-marker Roanoke, Virginia

Did not receive an order

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Placed order was cancelled. Reordered in another color, cancelled again. I was disappointed in the customer service rep., he hung up on me.
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User's recommendation: Orders are not a guarantee

Patricia A Dfq

Refund problem

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WalMart sent me damaged merchandise (was even a sticker on the box that said it was damaged). I paid to have a label printed & shipped back. Apparently, it's alright for them to take my money immediately for merchandise that was defective, but I am supposed to be thrilled to wait a month to get my money back. This is one too many bad experiences with WalMart.
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Pros:
  • Frustrated

Preferred solution: Let the company propose a solution

Judy N Cyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pick up order

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My order for a photo was ordered on dec 11 and still isnt ready. It should have been ready in one hour not over 1 week
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Pros:
  • I used to like their organization
Cons:
  • No answer on phone

Preferred solution: Better service

User's recommendation: Don’t order from Walmart

Anonymous

Ordering

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After i call and customer service told me that i will get my money back is been almost a week and didnt get ny nomey back in my account.. so disappointing.. so pls let me know exactly when i get my money thanks If any question pls call me at 240755****
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Shenita G

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Verified Reviewer
| map-marker Windsor Mill, Maryland

I like affirm Affirm didn’t do nothing wrong it was Walmart send the wrong item

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I ordered something from Walmart and it was the item and I don't want to get charge for something that I didn't get
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Preferred solution: Nothing just not be charged for item I didn’t receive

Lele P

Not Eligible For Hire

Walmart - Not Eligible For Hire
I never worked for Walmart and I was trying to update my application cause they sent me an email saying it was time to update it , when I tried to update the email it wouldnt let me log in to the email I have been using for 3 years which is (gorgeouslulu.b@***.com) so I tried doing it with my other email which is (lashaunransom@***.com) thats when it told me Im Not Eligible For Hire I also called that number it wasnt helpful at all
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Preferred solution: I just need to do the my application

Jayendra A
map-marker Dorr, Michigan

My order #313223*-***491 it supposed to deliver today but when we check tracking number it went to wrong post office

I order the parcel and it supposed to deliver today but I am checking the tracking number it is in different post office?
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Preferred solution: Full refund

1 comment
Guest

Why don't you try checking with the post office?

Anonymous
map-marker San Diego, California

Fraud

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Someone was able to access my account and order a generator sent to another address and Walmart didnt even email me a notice. My bank sent the notice to me.
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