Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I don't think your stores are bad and some have gotten to be cleaner, but the one thing that has always bothered me was the way some are treated at check out, the floor help if you can find them are nice and helpful but the cashiers most of the time will not even look...
View full review
1 comment
Anonymous
#1254845

And if the cashier asks you if you found everything you need, and you said no, exactly what is the cashier supposed to do about that?

Review
#972449 Review #972449 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walmart - Product paid for and not delivered, now out of stock

I ordered a Samsung Television on walmart.com for black Friday and I was given a date to pick it up, however it never arrived to the store. Per the warehouse, it never got shipped and this was twice only to be told last night it was now out of stock. The customer service agent was rude, talking over me and kept implying "IF you have the money again, you need to place a new order". I refused to pay twice for a television I never received and now can't get. He told me I was being difficult and it wasn't that serious. He didn't tell me his name, so hopefully they can look at a call log and see who he was. I refuse to order from walmart.com ever again!
View full review
1 comment
Review
#972353 Review #972353 is a subjective opinion of poster.
Cons
  • Rude customer service
  • Having to pay again for a new order
  • Lied to
Reason of review
Order processing issue
Loss
$98
Preferred solution
Compensate me for my time and embarrassment for not getting the product on time that I paid for and could not deliver to the church for a Christmas program that was this past weekend! So embarrassing! And the order was never shipped(twice).

Walmart - Switch prcie at checkout On-Line purchase

3.4
Details
Like many people, I have been actively searching for one of the Hatchimals. I have been on Walmart website and have found them for the regular retail rate of $48.88. I have on three different occasions, Black Friday evening, an additional day, and on 12/11/16 found them in stock. Every time I try to add to basket it would change the price and direct me to a third party. The price would be beyond two hundred dollars, on Walmart site, but I have no idea if Walmart return policy covers this purchase. I assume Walmart has restrictions on their markup and they are allowing a third party to sell Walmart products on their website for additional profit. I am completely appalled by this process and what should be a respectable website showing me in stock merchandise for one price and at checkout raising the price over 500%. This is enough for me to make every effort to try and remove Walmart from our shopping. I am completely at a loss how this has been allowed to happen in the first place, but really concerned with the Walmart showing in stock for 48.88 then once added the price is beyond $250. I am one of the fortunate ones who noticed this, but how many people purchased not catching the mark-up, or the third-party addition. I am sure that most like me trusted Walmart, but this is the type of thing that will prevent me from making that mistake again. Best Regards,
View full review
3 comments
Review
#971700 Review #971700 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Deliver product or service ordered
1.0
Details
Ordered somenthing on there web site to find out it is 170.00 cheaper at another store called no PRICE MATCH SOLD BY 3RD PARTY price gauging i could have baught 2 for there price when you call ypu do get a sorry
View full review
1 comment
Anonymous
#1253883

This complaint does not make any sense due to the misspelled words.All I could understand is the price matching part.The rest of the complaint I could not understand.Why not j...

Review
#971427 Review #971427 is a subjective opinion of poster.
Cons
  • Price gauging
  • 170more than anyone else
  • Sorry cant help you
Reason of review
Pricing issue

Hamilton Beach Slow Cooker Review

Ordered products offline and was charged once and then twice. Accounts gone into overdraft and now I have to pay a fee. Walmart is full of ***. Getting in touch with my bank tomorrow and getting MY *** back.
View full review
Review
#971371 Review #971371 is a subjective opinion of poster.
Reason of review
Problems with payment
1.9
Details
I have had problems ordering with my credit card at walmart.com for some reason for awhile, but I was able to make an order, a blanket and other items which was due to arrive 12/7, Friday. The other items arrived but the fleece blanket didn't. I called walmart.com and...
View full review
5 comments
realm188
#1254175

Honestly, this sounds like a FedEx issue. FedEx and UPS both are usually even more busy after Halloween. As for cancelling, sometimes the money might take a few days to show...

Review
#971255 Review #971255 is a subjective opinion of poster.
Cons
  • Lack of accountability
  • Rude employee
  • Rudeness
Reason of review
Poor customer service
Loss
$24
Preferred solution
Deliver product or service ordered
Tags
  • Walmart Online Website
  • Rude Customer Treatment

Walmart - Online Order

1.0
Details
On December 3, 2016 at 4:00 am I placed an order online for same day pickup for the 12" Yamaha Moto Child's BMX Bike and the My Sweet Love 13" Baby with Wagon order number 6091698-894905. I looked the order up and it read that I can pick the order up after 8:11 am December 3, 2016. I headed to the store Walmart Capital Plaza Landover Hills Maryland 20784 and stood in this long line for an hour I was then told that the staff didn't have time to look at the online purchases for same day pickup so the order is still processing and I should wait until tomorrow December 4, 2016. I called Walmart on the 4th of December to see if the order was ready the Customer Service representative told me that the order is still processing. So I waited until Wednesday December 7, 2016 call Walmart again they told me that the order is still processing and that I should canceled the order and reorder it again and that the My Sweet Love 13" Baby with Wagon order was no longer available. The Customer Service Representative that I talk to replace the order for pickup on December 7, 2016 for the 12" Yamaha Moto Child's BMX Bike order number 8278089-315486 but placed the order to the wrong Walmart store it was sent to the Walmart store #100 406 S Walton Blvd, Bentonville AR 72712. It was supposed to be sent to Walmart Capital Plaza Landover Hills, Maryland 20784. The order had to be canceled again. I am dissatisfied with your online services and Customer Service Representative because. I have already tried to resolve the problem by notifying your Walmart company several times about the long waiting process that I been through for my online purchase. I didn't receive no email or text letting me know that the order was no longer available for the My Sweet Love 13" Baby with Wagon. I'm also dissatisfied with your Customer Service Representative for placing the order for the 12" Yamaha Moto Child's BMX Bike and sending the purchase to another Walmart store#100 406 S Walton Blvd, Bentonville AR 72712 instead of sending it to the Walmart in Landover Hills, Maryland 20784 now my son will not have this bike under his tree for Christmas thanks to Walmart poor service.
View full review
Review
#971108 Review #971108 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Price reduction

Walmart - Breyers Butter Pecan Ice Cream Review

3.2
Details
Women yelled at my daughter for trying to get something
View full review
3 comments
Review
#970930 Review #970930 is a subjective opinion of poster.
2.3
Details
Bought some ribs right before Thanksgiving and froze them immediately. We thawed them out today and they smelled so rotten, they stunk up the whole house! Took them back to Walmart in Claremore, ok, but they wouldn't take them back since we didn't have our actual...
View full review
1 comment
offconsumerpissed
#1253414

"He would not have stood for his customers being offered this kind of product.I would be ashamed!"That's a lie. You obviously have no shame if you tried to return two-week old...

Review
#970886 Review #970886 is a subjective opinion of poster.
Pros
  • Discount prices
Cons
  • Bad product or customer service solutions
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund

Disgustingly filthy Walmart - Walker Lakes, Edmonton, Alberta Canada.

I'm not against Walmart per say. I am against unsanitary stores. Though this Walmart is brand new, it's disgustingly filthy. The parking lot is packed with litter. The store floors are filthy and covered with produced and spilled product. Not all Walmarts are like this. So, look at the top - the store manager, who sets the tone for employee compliance below him or her. I work in a corporate world and I'd be concerned as business leader that a new store can look so old. Optic of this particular store are off-putting and, frankly, can affect shareholder value. I refuse to shop there now that clean, homegrown competition is next door.
View full review
Review
#970885 Review #970885 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution