Brenda B Ybx

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Verified Reviewer

I am owed a refund of 49.00

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Updated by user Aug 15, 2021

Well,I have gotten no results.Walmart referred to their Handy Service.Handy said the check went to my bank in June.I contacted my bank twice,nothing went in there,so I am still very disgusted.

Original review Jul 16, 2021
I bought a computer chair plus the assembly for it from Walmart.The service(Handy)cancelled on me twice.The third time they tried to say I cancelled.I called and let them know I did not cancel.Their excuse was they could not find anyone to come out.I don't care who pays me but I want my 49.00.
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Loss:
$49

Preferred solution: Full refund

User's recommendation: I would advise trying to find someone you know to do it.

Anonymous
map-marker Chicago, Illinois

Refund

I bought a 70 inch tv online ...when I received it ...the screen was broke this was in August....I've been giving the run around ever since a company called pilot picked the TV up on Sept. 24 and been told 3 times that the money would be on my card in 24 hours of course it all been a lie
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1 comment
Guest

Contact your credit card company and dispute the transaction.

Robert S Daz
map-marker Pikeville, Kentucky

Don' answer the phone

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They let the phone ring till you give up and hang up, check the manager he is aware of the situation.
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Preferred solution: Let the company propose a solution

User's recommendation: Tell them to answer the phone

1 comment
Guest

If you were to actually go into their store, how many employees do you think you will see in the store? There aren't many. Since the have so few there to help customers that are in the store do you really think they have a lot of people sitting around to answer the phone?

Richeler F
map-marker Punta Gorda, Florida

Complains for store number 3349

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I drive to the store "Kings Highway Wall-Mart for an oil change service the associate was serving a customer so, I was next in line I approach him and say politely hi how are you he takes his time to answer me she waits for another associate to come and walkway saying that I'm taking my break and live me with an associate which already busy with a client.
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Preferred solution: Let the company propose a solution

Briana E Wpw
map-marker Dallas, Texas

Walmart to Walmart money issue

I got sent 700$ For a purse I sent online to a lady we used Walmart to Walmart method now I cant get in contact with her and Walmart is not giving me the money due to suspicious activity
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Loss:
$700

Preferred solution: Full refund

Paul F M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help to change password, phone number, and email address

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I am not pissed yet. But I have no clue how to update my account Walmart card data My cellphone number is 404-680-****. Old email address is pfmetzker@***.met. Trying to close it after updating all of my apps and web sites.
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Cons:
  • Policy not displayed and managerwanting to show me on a computer

Preferred solution: Help!

User's recommendation: Make it more obvious to senior citizens how to update Walmart and Walmart card account informationthank You!

Resolved
Mick M Pvq

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Verified Reviewer
| map-marker Branson, Missouri

Resolved: Tried in vain to get through to a particular dept

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Updated by user Jun 18, 2021

WTF is this website about???...NO resolution & no satisfaction!!.

Original review Jun 18, 2021
One chat person sent me a wrong phone # then l phoned customer service &;;;;;;;;;; blah blah blah!! 20 mins later still no luck, listening toWa0lmartt 'on hold' music now!!!
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Loss:
$50
Pros:
  • Cheap stuff
Cons:
  • Very poor customer service
  • Customer service is terrible
  • Bad management

Preferred solution: Full refund

Rose S Oul

Wrong items sent to me

I recently placed an order. Some of the correct items were sent to me. But I also received a box of items I did not order. I need a return label do the items can be sent back to Walmart
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Preferred solution: A return label

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Houston, Texas

Vincentkelly197070@***.com

Walmart - Vincentkelly197070@***.com
Walmart should have contact people and let them know you going to take $500 out of their account to put in a vault I have lost a thousand dollars when I checked my account they do not have no record of me putting that $500 into the vault what's going on I have not gave my account to nobody else each time they had take $500 out of my account
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Anonymous

Prices

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Walmart takes the shelf markers off so you dont know the price of items and keep raising prices every time the pandemic starts They sometimes double the price and sometimes add as much as $200 to a price but you dont know until checkout. I had an item put on my bill for $49.99 regular price and the sale price was $29.99 but the cashier didnt even know what it was for because she said I know you didnt buy anything for that price
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User's recommendation: Scan items ypurself

Bryan M Ovx
map-marker Reno, Nevada

Only one checkout lane open during busy time of day

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During busy time of day, only one checkout lane open, approximately 15-20 minute wait to get checked out.
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Pros:
  • Good prices
  • Close to home
Cons:
  • Waiting in long lines
  • No training
  • No management involved in poor service

Preferred solution: Let the company propose a solution

User's recommendation: Don't shop here during busy times unless you have plenty of spare time.

Anonymous
map-marker Safety Harbor, Florida

Displeasure with changes made to your website.

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I do all my grocery shopping online and do curbside pickup. I hate the changes made to the website. It WAS very easy to use. Not anymore. Its confusing, cumbersome and needs to be changed. Whoever approved the changes should be reprimanded and should probably look for a new job. Please change it back. Your not the only game in town and I would be more than happy to change to a new place to do business with.
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Anonymous

Online purchase

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You send me a email telling me my order has been delivered with a FedEx tracking number only to find that you have put the wrong information, I call just to be told I must wait two weeks before anything can happen, finally call FedEx to find out it was the wrong tracking number not for my name and to contact Walmart only to get more run around. The thing that gets me is it was no run around when you took my money for the orders so what the problem that I cant get a response without writing something crazy !!
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User's recommendation: Stop using that alternate it call system that you have my situation needs attention now

Sandra S Rrs

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Verified Reviewer

Trend mill came broken

The handy came to put the trend mill together and the frame is broken . So the trend mill cannot fold up
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Preferred solution: Full refund

Dessaree T

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Verified Reviewer
| map-marker Pearland, Texas

Complaint

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My two sisters and I were in the store at 1710 Broadway in Pearland, TX 77581 on 7/22/21. We are all disabled, senior citizens.

We all checked out together at the same register.

My sister was the only one using one of your handicap carts. Unfortunately, she wanted to get something else, so she went back to clothing and my other sister and I went to the car.

We were waiting to pick her up at the door when we noticed that two of the greeters were holding her up going through her purchases and she was totally embarrassed. She tried to report this to management, but no one was was available.

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Pros:
  • Location convenient
  • Reasonable prices
Cons:
  • Treats shoppers like 2nd class citizens
  • Extremely rude public humiliation of a minor
  • Very few cashiers

Preferred solution: Apology

User's recommendation: Do not shop at this location.

5 comments
Zachary 2001

So ignore them and tell them to go fudge themselves(nicely though). By law they cannot force your sister to show her receipt.

She can decline. Only LP can stop her.

Guest

Shop elsewhere! They always check random receipts at exit.

Don’t like it? Tough

Dessaree T
reply icon Replying to comment of Guest-2038419

It’s not what they do, it’s how they do it !

Venisha Hdj
reply icon Replying to comment of Dessaree T

You were not there, you were in the car waiting for her. How do you know they were rude to her?

Zack 2001
reply icon Replying to comment of Venisha Hdj

I thought that as well

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