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1.3
Details
I have placed two orders online, two separate occasions, and both have been stuck in "processing". I had to cancel bother and ended being charged for both items twice. This is very inconvenient to the buyer for they have to call for return labels and take time out of...
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1 comment
snugglegirl05
#1199271

OP:Since this seems to be a technical problem, exactly what do you expect any CSR at any online business that you order from to do about this problem?You called customer servi...

Review
#900782 Review #900782 is a subjective opinion of poster.
Reason of review
Order processing issue
Featured

Walmart - Customer Care Review from Mansfield, Texas

4.0
Details
We are experiencing long lines on a busy Sunday night, along with dim lights all over the store...this makes me want to shop at Kroger!
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7 comments
Review
#900621 Review #900621 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Mount Pleasant, Pennsylvania - Tobacco lane should be 10 items or less

4.5
Details
we go to our local walmart every weekend and spend over 200.00 every time. we go through the tobacco lane so that we can purchase tobacco products as well. there is always someone in front of us that has an entire cart full of stuff and in the end never even buys a tobacco product. makes no sense. if you are in that lane you should be required to buy some kind of tobacco product. today we went for our normal shopping trip and the person in front of us that had en entire cart full of groceries also was price matching everything in her cart. bottom line is the tobacco line should be 10 items or less and then my wife could go through that line very quickly while i went to another line with our weekly groceries. if not then you should be able to tell the cashier at any line that you want a tobacco product and they should be able to go get it for you.
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6 comments
Review
#900516 Review #900516 is a subjective opinion of poster.
Reason of review
Poor customer service
2.4
Details
Walmart Shoppers Beware: Walmart is marking many items on clearance. I went early this morning and saw a couple of things that caught my eye. For example: Little Tikes Activity Garden was in the clearance aisle and sticker showed originally $84.97 for $49.00 (open box...
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2 comments
realm188
#1199908

Anonymous is correct. Walmart.com and Walmart are different. Walmart stores can now only honor the price if the address that is set is within a 50 radius of that particular ...

Review
#900324 Review #900324 is a subjective opinion of poster.
Cons
  • Many items cheaper at local grocery store
  • Being frequently overcharged
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Walmart needs to get off its high horse!

At Crestwood, Il. The Walmart check out experience is a mess. The self check out is nothing but problems. If you go before 7 am, and the machine makes a mistake, they can't even fix the problem. I was told to either wait 15 minutes or buy a candy bar to get the cash back that it didn't give me in the first place. After today, I am quitting Walmart and using Ultra foods which is right across the street. After my bad experience at Walmart I went to Ultra foods. OMG! Ultra is so much better in so many ways. They have good prices, better variety and nicer customer service, which by the way, Walmart has none to little customer service. I see disgusted customers all the time! THERE IS BETTER SHOPPING!
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2 comments
Review
#900266 Review #900266 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution
I place can order on the above date. Everything I've ever order online with Walmat I've gotten in less than a week. This *** place is saying that I'll get it on 8/17/2016! That's 11 *** days! Why in the *** is it takng so *** long? Are they *** or what! It just...
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3 comments
Anonymous
#1198732

You didn't know Walmart sells cheap ***? Really? Is this your first time at Walmart?

Review
#900195 Review #900195 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Walmart Manager Review from Bellevue, Washington

1.7
Details
From the time I walked in the door it was very unprofessional. Apparently the manager stands in the front of the store and when the black people walk in he starts following. Myself, who frequently shops at Walmart became upset and frustrated at the fact that I was unable to enjoy a shopping experience in peace with my little sister because every corner we turned he was "peeping" around the aisle, soon after he was "spotted" he got someone else to do his dirty work. Im so sick of shopping at the Walmart in this town known as Sweetwater,TN and very appalled at how the Walmart management and employees conduct themselves. Id hate for this to make it to Facebook,Im sure others here in this town would agree.
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5 comments
Review
#900062 Review #900062 is a subjective opinion of poster.
Reason of review
Poor customer service
2.6
Details
Purchased an a/c unit from a Walmart Supercenter in Chicopee, Ma on July 7 2016. The unit didn't seem to cool as it should, so we didn't bother with it especially since we were in the middle of moving residences. 8/13/16 Placed defective unit in truck and took it back...
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2 comments
realm188
#1198713

There isn't always a need to be forceful of course. Especially when you could have just called the manufacturer. It's not always the company. Sometimes it's the manufacture...

Review
#900034 Review #900034 is a subjective opinion of poster.
Reason of review
Warranty issue

Walmart - 1375 market square drive Springdale, Ar complaint

2.6
Details
Second time this has happened and I have a feeling that it was the same person. Leaving their cart and talzon in the same cereal aisle obstructing customer access and leaving it there. This happened once before but this time I took pictures. Of course some huge fat lady in a scooter has to park right next to it this time looking at stuff causing me to have to walk all the way around the aisle when I was closer to the front end of the aisle. Also makes me mad. I just need to complain. This site wants 100 words so I will try to make enough extra sentences here to make the requirement.
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2 comments
Review
#899671 Review #899671 is a subjective opinion of poster.
Cons
  • Employee carts in aisles
Reason of review
Unattended employee work stations in aisles
Preferred solution
Make employees take their work stations to back when not on floor.
2.7
Details
Today is the last time a Walmart employee is going to stop me to check my receipt to make sure I didn't steal something. I didn't even make it to the door and she stopped me. I asked why and she said it was because I had unbagged items in the cart. So who bags a 24...
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10 comments
Anonymous
#1718516

What I do when I leave Wal-Mart is get out my phone and have it record as I walk out. Any one who stops me will be famous on youtube. They do not stop me at all anymore. You h...

Review
#899377 Review #899377 is a subjective opinion of poster.
Cons
  • Being treated with no respect
Reason of review
treating customers like criminals before leaving store
Preferred solution
Just stop treating customers like we are all a bunch of thieves.