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2.8

I ordered a swing set for my daughter's birthday present. Only 1 box out of 2 was delivered.

After a process, they refunded me. I did not want a refund, it was my daughter's gift. Anyway, I re-ordered the same swing set for Christmas. Again, I only got 1 box out of 2 delivered.

I was angry and upset. After 4 calls, and explaining many times, that I was missing 1 box; And that I had already started assembly, which involved settling some parts in cement, in our Beach house in Mexico, I finally got to talk to a supervisor today. The deal they made me was that only a partial refund would be made to me, because I had received 1 box. And they could not resend the 2nd box.

I was in an uproar. After much arguing, they will refund me the whole amount.

I am pretty sad, because I chose Walmart thinking, my daughter would have her present on time...TWICE. Which to this day it has not been possible.

Location: Los Angeles, California

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