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Ordered a gift which was almost a month late. When it finally arrived at trucking company they lied and said we called and changed the delivery date which was already 3 weeks late..Well when they dropped it at door it was completely ripped apart..pieces missing and did...
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1 comment
Not_the_0P
#1189942

Here we go again, mistaking being told no as "rude"

Review
#888502 Review #888502 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
The Walmart store at 19th Ave and Bell in Phoenix is a shopping haven for illegals, especially on Sunday evening. I got behind one in line who delayed her checkout by over 30 minutes by continually checking her i-phone and multiple newspapers for sales match ads. Once...
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5 comments
Anonymous
#1194717

So...because this person did a lot of price checking and was obnoxious at the checkout they must be illegal? Nice judgment there.

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Review
#888473 Review #888473 is a subjective opinion of poster.
Cons
  • I hate walmart
Reason of review
Poor customer service
Preferred solution
get the damn illegals out of the store

Walmart in Chelmsford, Massachusetts - Samsung Electronics Tv Review

2.3
Details
Got a service plan and failed to tell me it only covets certain things. Why do they take ur money if its not covered for all accidental. The sales person did not cease to sell me the plan and get more money from me. I would like my service plan money back of 18.00 and will never buy one from u again. I will take my business for large items elsewhere. I also did not like the women at solution hub she was very cold and did not want to help me. Her name was gwen. Never again will i go through this.
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Review
#888038 Review #888038 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
Walmart sells defective garden hoses that leak after 1-2 uses.They won't exchange or refund money even when manager is called.Amazon is where I buy now.CountryMart in Jackson, Mo & Aldie in Cape Girardeau for cold stuff.No more $800 stockups for holidays or buying...
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2 comments
Anonymous
#1201145

This has not been resolved! I'm still not shopping at WalMart.

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Review
#887839 Review #887839 is a subjective opinion of poster.
Reason of review
Damaged or defective
Resolved
3.0
Details

Update by user Aug 02, 2016

After waiting the amount of days recommended to me by the lady on the phone Monday, the money was still not in my account.

I went to my bank in order to figure out if they saw a pending refund that I couldn't see. They said it would be best to file a dispute, which is wh...

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3 comments
Anonymous
#1308466

I've just got double charged by Walmart today. The guy asked me to insert the card with the chip into the slot.

Then the machine said it's done and ask me to remove the cart. Then the guy said "oh no it didn't go thru, please insert the card again." So I believed him and inserted the card again. When I got home, I got email messages from my CC bank that it was double charged with the same amount within 1 minute.

It now makes me think twice before going to Walmart again. - Lancaster, PA.

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Review
#887441 Review #887441 is a subjective opinion of poster.
Pros
  • Product
  • Location
Cons
  • Attitudes
  • Being left to fend for my own
  • Them taking everyones money
Reason of review
Problems with payment
Loss
$433
Preferred solution
Full refund
Tags
  • rude employee
  • Stealing Money
  • Bad Customer Service
  • Feeling Scammed

Walmart in Bordentown Township, New Jersey - On line tv

Order 55" curved screen tv from Walmart online. After receiving emails with delivery date on the 20th. Call cust. Support on the 18th was told going to be shipped on the 19th and received on the the 20th that never happen called again on the 20th at 6:30pm only to find out delivery date changed to the 21st shipping date changed 6:00pm on the 20th after staying home all day Walmart was very generous and give me a 5% discount for trouble. Finally received on the 21st open box and wait. It's Screen is broke ! Same day returned tv went to BJs upgraded to better model and 65" thank you Walmart for the forcing me to go differant story I'm very happy with BJs. In my opinion go to a story that has current models in stock and pay a little more it's worth your happiness. Walmart customer service has a lot to be desired.
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Review
#887240 Review #887240 is a subjective opinion of poster.
Reason of review
Damaged or defective
The product I received was horrible and now they call 2-5 times a day. They offered to sell me up to 2000 Vicodin which is obviously illegal and the guy laughed when I suggested it was illegal. If you are rude to them they just call you more and the cursing that goes...
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4 comments
Anonymous
#1188632

What in the world are you talking about?

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Review
#886817 Review #886817 is a subjective opinion of poster.
Reason of review
constant phone calls
Preferred solution
no phone calls to 360-770-4321
An old lady at the cashier names Judy was so rude, she threw a sign "land closed" in front of me, although she said it was for next customers, but she should not have done that! Very rude indeed!
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5 comments
snugglegirl05
#1191393

OP:

Do you feel that you can do a better job as a cashier than she does at Walmart?

Why not work at that particular location as a cashier and see what happens when you work more than ten minutes past your shift?

What is the cashier supposed to do? Keep the lane open until every customer is served even when she clocks out well past the end of her shift?

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Review
#886021 Review #886021 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Acworth, Georgia - My order was cancelled twice

3.3
Details
I placed an order with Walmart twice and both times I received confirmations, then cancellations. Contacted customer service three times and received three different answers as to why - first was for my protection, then because I hadn't ordered in a long time (2 months) and the last was that that is just how it is. AND also three different time frames - 1 hour, 2 hours and 24 hours - that I had to wait to place another order. I can understand it if were going to be shipped someplace other than my address, but I've ordered a lot from them to the same address. Never had a problem until now. It's the only address I have on file. GRRRR...!!! I am done with Walmart.
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Review
#885548 Review #885548 is a subjective opinion of poster.
Reason of review
I can't choose just one. Ordering issue and poor customer service.
Preferred solution
It would be ideal if I could receive my orders. If they are being shipped to MY address, where is the problem? Also, it would be nice if I could get straight answers from customer service and without them being rude.
2.3
Details
Walmart Customer Service Definitely Needs Improvement!
Walmart Customer Service Definitely Needs Improvement!
Walmart Customer Service Definitely Needs Improvement!
Tuesday, July 19, 2016 Back in earlier July of 2016, my 85 year old mother who is Permanently Disabled, including having a Prolapsed Bladder, Heart Condition and Low Circulation In Both Of Her Legs (Making Her Very Immobile With Her Walking) Had Just Bought A Package...
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5 comments
Anonymous
#1321360

Are we really to believe that she cramped up immediately after one bit? C'mon.

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Review
#885377 Review #885377 is a subjective opinion of poster.
Pros
  • Are all over north america
  • That they do have cheap prices
  • Have very large stores
Cons
  • Customer service misread my letter
  • Still waiting for a resolution
  • Customer service gave me two different reference numbers
Reason of review
Poor customer service
Loss
$20
Preferred solution
my mother deserves a very Generous Walmart Gift Card for the trouble that she went through and inconvenience. thank you.
Tags
  • Slow Customer Service
  • Runaround
  • Very Time Consuming
  • Salmon Smelled And Tasted Bad