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3.0
Details
Two young employees at walmart 0984 castle rock colorado by the names austin and daniel were talking to eachother completly ignoring me when i needed help then when they help they were extremly rude and had a attitude. I reported them to a assistant manager hopefully...
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2 comments
Anonymous
#1124207

Call 1800-Walmart.

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Review
#802645 Review #802645 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Newport News, Virginia - Online order for Acer laptop- sent wrong laptop.

2.4
Details
The Acer they sent me looked exactly like the one I ordered. It was bright red, same size, visually identicle. Due to illness and the death of my mother, I continued to use my iPad instead of setting up the new laptop. Two weeks lapse in time before I set up the laptop. I was having problems immediately. Checked computer specs to discover it did not have the dual processor, etc. Model number did not match model I ordered. Mailed in correct box with correct outside model number but wrong laptop inside not matching model on my order receipt. Because my time to return had lapsed, they refused to give me the computer model I ordered. I asked for the manager. Waited 30 min. He was a no show but sent another Dept Assistant who held up his hand like you would tell someone to stop and said, "no need for further discussion, we are not accepting your order for return." I told him I was not late returning my order because I never received what I ordered. Left store, emailed customer service, no help. Emailed Corporate, no response. I never use the laptop, constant problems. They had a lemon in their inventory, switched boxes and I wasted $450. No wonder their stock is down and they are closing stores.
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Review
#802624 Review #802624 is a subjective opinion of poster.
Cons
  • Unprofessional lack of respect
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Featured
3.2
Details
Walmart - Chicken Review from Gainesville, Georgia
I bought a rotisserie chicken today and when I got home it turned out to be burnt on the outside and way undercooked on the inside. The chicken was yellow and disgusting!!
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2 comments
tabby3650
#1124828

Yellow=type of chicken used, the yellow is actually fat. All chickens eat corn, look up your chickens to determine what meat you will be eating.

Also that chicken was not done and could have caused severe sickness.

Always take things back when in question. Walmart does refund easily.

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Review
#802590 Review #802590 is a subjective opinion of poster.
Reason of review
Bad quality

Walmart in Seattle, Washington - Pissed calling customer support for refunds on cancelling an order

1.0
Details
I have contacted customer service about 10 times to cancel an order and have two tickets raised. Every time the executive says that the they will cancel the order and refunds will be processed in 2 days. When I go to the store they tell me that the order is cancelled but when i call the customer service they say the order is not yet cancelled. I am tired and pissed off with this poor customer service and would not buy from walmart again. They do not have a proper escallation procedure too.
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Review
#802273 Review #802273 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Walmart Online Website

Walmart in Chattanooga, Tennessee - Terrible On Line Order Experience

2.9
Details
I ordered a box spring from their website which was suppose to be deliverd to the store for pick up. It never moved off prossesing to shipped so I called customer care. I was told sometimes that just happens and I could reorder...it should not happen again. I asked how I was going to get my money back. She then said she could cancel the current order and in 48 hours I would get a confirmation email then 7-10 days later I would get my money back for an item that I never received! So disappointed! The order should have been there at the promised date. At the very least an email updating me on the status/issue. No communication from them what so ever.
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Review
#802109 Review #802109 is a subjective opinion of poster.
Cons
  • Not getting a product i ordered
Reason of review
Never got my order
Preferred solution
Full refund
Management enforces rules and discipline when it's favorable to them. They even help protect, and show favoritism to, employees who break more serious rules. No point in having ethical principles if they are not going to be enforced fairly from bottom to top. Walmart...
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4 comments
Anonymous
#1123271

Mall cop on the lose and he is taking names. Disregard the ugly comment made by the very unhappy loser. You have a great point.

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Review
#802088 Review #802088 is a subjective opinion of poster.
Reason of review
Poor customer service
3.4
Details
I can no longer purchase products that I have used for years and find this to be another way of Wal-Mart being into making money and not making the customer happy. I have used a specific flavored water for many years and is now no longer available. International...
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1 comment
Anonymous
#1121535

They have limited space and will stock what sells more, just because you like one thing does not mean the rest of the people shopping there like it.

Review
#801947 Review #801947 is a subjective opinion of poster.
Pros
  • Garden center
Cons
  • Availability of items
Reason of review
items non existent
Preferred solution
Let the company propose a solution
Tags
  • Supercenter
Last week I purchased 12 tubs of 'Ol Ray Gourmet food for dogs. Probably my fault that I didn't pay closer attention to the condition of the food, but on arriving home and 'stacking the tubs in the cabinet I noticed one was swelled up almost to the point of bursting....
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Review
#801279 Review #801279 is a subjective opinion of poster.
Reason of review
Bad quality

Walmart Pharmacist Review

Why is the pharmacy, at 2311, phones telling costumers they are closed from 1:30 to 2:00 from Monday to Friday?? But if your in the store they are open serving customers. I know for a fact they may close on Saturday or Sunday for only on pharmacist is on duty, but during the week they have two pharmacists.
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Review
#801068 Review #801068 is a subjective opinion of poster.
Reason of review
Poor customer service
for 4 months in a row the pharmacy has been out of stock of my prescribed hydrocodone. I take this for pain. why the heck don't they stock more or change the re-order point. they act like its no big deal and tell me to come back in a few days. I'm supposed to take it...
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3 comments
LadyScot
#1129494

Address your complaint with the DEA. Since hydrocodone has been changed to a narcotic, pharmacies are limited on the amount of narcotics they can order monthly.

They go fast. It sucks, but it is not the pharmacist or the pharmacy's fault.

It is the government. Call and harass them.

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Review
#800823 Review #800823 is a subjective opinion of poster.
Reason of review
out of stock medication
Preferred solution
Let the company propose a solution