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Walmart in Louisville, Kentucky - ONLINE ORDERS

1.3
Details
EVERY TIME I RECENTLY THAT I HAVE ORDERED A MOVIE FROM WALMART AND THEY TELL ME ONLINE THAT I GET AN ORDER AT NOT ONE STORE BUT THREE STORES IN LOUISVILLE, RAGGARD, BASHFORD MANOR AND OUTER LOOP. GET A TEXT TELLING ME THE ORDER IS AT STORE BUT WHEN I GET THERE THE ORDERED ITEM IS NOT WHAT I ORDERED I.E, I ORDER3D BLURAY AND GET TO STORE AND ITS A ITS A BLURAY AND EVEN A DVD. NOT WHAT PAID FOR OR ORDERED AND THEN I HAVE WAIT FOR 5-7 DAYS FOR A REFUND. WHAT SCAM WALMART HAS.....
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Review
#773930 Review #773930 is a subjective opinion of poster.
Pros
  • To never shop at walmart again
Cons
  • Unprofessionalism of employee and manager
Reason of review
Poor customer service
Preferred solution
Full refund

Do not order from Walmart

1.9
Details
They don't deliver on time and in my case they sent the wrong item twice. I also made the mistake of ordering that it go to the store and I pick it up. With them being late and sending the wrong thing, I had to keep running to the store. They would not switch to deliver to my home. All because it's policy, nothing more, even though they screwed up the order from the start, never got it right and ended up giving me a refund. Walmart does not care about ti's customers. They're too big. I'll now buy things from other stores even if they're a little more expensive. It's not like Walmart has the best prices anymore and their merchandise is shoddy. They are understaffed. And Walmart doesn't care about any of it.
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Review
#773876 Review #773876 is a subjective opinion of poster.
Cons
  • Attitude to customers
Reason of review
poor, slow service and kept sending the wrong things and wouldn't change deliver to my home, kept wasting my time and my gasoline.
Preferred solution
Let the company propose a solution

Walmart Staff Review from Orlando, Florida

3.8
Details
You have to walk half of store to find assistance people look deppresed even dont answer you question ,employed curse in font customer they dont care about disable people like me,peoples smoking in main entrance please put a sign Ialmost going to the hospital I have to hold my breath to get in Ihave asthma THanks looking for a change store is the best Im going more that 3 times a week I find everything I need for the house and family low prices and variaty. Thanks
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Review
#773826 Review #773826 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Sapulpa, Oklahoma - Clerk entered wrong driver's license on bad check

I was denied a refund. When the clerk entered my driver's license number, she received a print out stating that I have a bad check on file with their store. I don't and never have. I tried several times to call the number on the printout,Before I left the store, could only get computer recording. No one in store could help me resolve this. My bank does not show any problem with my checking account. After more phone calls, it is apparent that a clerk made a mistake on entering a drivers license for another person's check, by possibly one number, so my number comes up for their bad check. I now have to copy and fax a list of items to the collection company, to clear my drivers license.
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Review
#772873 Review #772873 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Manager Review from Morrisville, North Carolina

COMPLAINT. Today I had an Appointment at my Childs Dentistry. Said I had to not bottle Feed my baby no more because of hes teeth. So after my appointment went To Nearest Walmart; Cary. I was looking for transitioning bottle to cup came across NUK 10oz Cup was the only one there in the bottle came across another one damaged so I went to Checkout in Aile 25 if im not mistaking the last aile He Man couldnt help me when i asked hem to give me discount told me Manager was in a Meeting so recommended me to go to Costumer Services walked fine arrived there waited Patiently in Line until she acknowlwdge me was sitting in Chair. Then i asked her if i could a discount of the packaging and she RUDELY REPLY WE DONT GIVE DISCOUNT ONLY IF THE MERCHANDISE IS BROKEN. But didn't argue with her So I Paid for 2 NUK Active Cup and a Lunch Bag For My Son. I came out really upset. Being thats my Walmart i always go. For my Grocery. Its just Sad that couldnt help me being im a Loyal Costumer there!
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5 comments
Review
#772861 Review #772861 is a subjective opinion of poster.
Reason of review
Poor customer service
i had the oil changed on my 03 trailblazer done on 11/13/2015. never leaked any oil until Walmart changed it. I was told they are not responsible for the leak because they didn't mess with the oil pan. you have to pull the drain plug in order to change the oil....
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1 comment
bigtombays
#1096458

I'm sorry was my first suggestion not good enough?

Review
#772566 Review #772566 is a subjective opinion of poster.
Reason of review
Bad quality

Walmart in Boynton Beach, Florida - Awful customer service

1.9
Details
I have been looking for an electric lawnmower for a couple of weeks and have tried many different walmart stores around me (the only stores to have them in stock unfortunately) but have been unable to find one. So, I started calling the stores farther away (needed to cut my grass before going out of town). Finally I looked on line and it said there was one in Bonton Beach super center on Old Boynton Rd. so I called. I asked to speak with garden center and was transferred quickly by a very polite woman. When the Haitian lady from the garden center picked up the phone it was a completely different scenario. She answers "Hello", I said is this the garden center, she said "what?" I said again, is this the garden center? She said "yes what do you want?" I said ok, do you have electric lawnmowers in stock in the store. She said "this is the garden center ma'am, call somewhere else" I said I am calling the garden center because you have what I need, do you have electric lawnmowers in stock in the store? She said "I don't know". I asked her if she could check, she said "no, I am to busy, you come look". I asked her is there anyone you can call to have them look while I wait, I am two hours away and don't want to drive that far for nothing. She said "No, I am a cashier and I am to busy to call someone and if you want to know if we have one drive here and look yourself" So I drove the two and a half hours hoping that for the first time the on-line website was correct (which by the way is completely wrong 98% of the time). Got there and they had it but the same rude Haitian lady was still working and still just as rude and nasty. I am done with Walmart!!!!! I just went shopping at publix and a couple other stores to get everything I needed and it felt great not to go into that nasty, dirty Walmart and I felt better because I wasn't being lay and it just felt great. New exercise routine that I am tweeting and Instagraming world wide (Don't shop at Walmart where everything is dirty and cheap and you get bad customer service, get off your butt and get blood circulating by shopping at different stores and feel better that your exercising and getting better quality products). I hope this goes world wide as well because Walmart needs to go.
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5 comments
Review
#772498 Review #772498 is a subjective opinion of poster.
Cons
  • Awfull
Reason of review
Poor customer service
Preferred solution
Lady needs to be fired

Walmart - No pin number

4.9
Details
I was told by a young store manager that pin numbers are on the way out and won't be used in the future. As long as I have that security feature unless purchase over 50 dollars a pin is not allowed. Clerk told me to change payment method and it worked that time and the next time it just flashed that screen eliminating the option to use my pin #. Wal-Mart is dictating security choices for customers and that is unreasonable.
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2 comments
Review
#772423 Review #772423 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
allow paying customers to use pin number with debit card all purchases not just those over 50 dollars

Walmart - Website Review from Oklahoma City, Oklahoma

4.9
Details
I have being waiting for them to stock the wonder core,so I check on your website and they have it on stock,I try and try so I can purchase one before it sell out,I forgot my password I try over and over,did not suceed,so I hit the link over and over that I forgot my password did that for over 30 mins,I gave up I got tired of waiting for them to send me a code to set a new one.
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1 comment
Review
#772420 Review #772420 is a subjective opinion of poster.
Reason of review
Bad quality
2.8
Details
The receipt *** are amazing. They CAN request to see your receipt, and you can decline. The problem is that when you decline, they cannot trap you and then demand to see your receipt--they cannot detain you. A police officer can detain you with probable cause. I...
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1 comment
Anonymous
#1096182

You are right about that, but if you notice closely you will notice that these greeters have issues, something is wrong, they are just doing what they are scripted to do and h...

Review
#772221 Review #772221 is a subjective opinion of poster.
Reason of review
Poor customer service