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Walmart Customer Care Review from Clarksdale, Mississippi

If Walmart cares how much money it's losing in photo lab they should send undercover supervisors in to have photos done! Try the Cleveland, MS Walmart... Personally I've had no less than a dozen (probably more) terrible experiences with either no help or painfully slow (30mins or more) and very unprofessional assistance. Commonly 5 -10 or more employees walk by, see me standing there waiting and do nothing as the stock shelves, walk away and yes flirt w shoppers that aren't waiting to give Walmart money at a register. I have left photos to be thrown away for lack of help for my final trip to Walmart. If anyone that is employed by Walmart cares call me(662-897-0869) I would be glad to tell you more.
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1 comment
Elize
#1153603

If you are this upset at the poor customer service, then why do you continue going to this location?

Review
#840070 Review #840070 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
3.1
Details

Update by user Jun 01, 2016

My issue concerning Walmart To Go Home Grocery Delivery charging extra taxes for taxable items has not been resolved yet. As I mentioned in previous updates that I am more than happy to pay the delivery fee as the fee is not a tax. Paying 72cents tax for a $1.98...

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3 comments
Anonymous
#1265502

Walmart has no right and it is illegal to charge "extra taxes" as this is managed by the state where you made the purchase.

You need to contact the State Attorney General's office with a complaint. They will handle getting you resolution.

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Review
#839674 Review #839674 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Delivery drivers are nice
  • Ph cust srv will issue refund for wrg items delivered
Cons
  • Extra undisclosed taxes
  • Mgrs and supervisors refuse to respond to valid complaints
  • Managers and supervisors poorly trained on taxing issues
Reason of review
Pricing issue
Preferred solution
Full refund
Tags
  • Walmart Grocery Home Delivery
I was not aware that my items I was buying on the online Wal-Mart sire were coming from a 3rd party and according to my charge that came through, it is a military 2nd hand store. Items I bought looked like they had already been used and some were broken. I will be...
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Review
#839130 Review #839130 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Poor quality product
Reason of review
Poor customer service
Loss
$100
1.4
Details
Hello it's me Collie-lover and here's some reason Walmart has bothered. Reason why Walmart stinks. First off they have really gross bathrooms. Second they don't sell the old LPS and some people are freaking mad. Third their floors are dirty yuck and that they are too...
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1 comment
Anonymous
#1152196

BTW i don't live in New Jeresy

Review
#839095 Review #839095 is a subjective opinion of poster.
Service
Walmart Customer Care
Cons
  • Walmart
Reason of review
Bad quality

Walmart Customer Care Review

I ordered a printer which is ok. The problem is I need a receipt to get reimbursed. I chat with customer service and they could not figure out how to send a receipt. Then went to the store that it was shipped to and could not print a receipt. I think it should be a simple request. What wrong with you Walmart?
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Review
#838698 Review #838698 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service

Walmart Claim Review

1.3
Details
I purchased an air bed that suffered a manufacturers defect when the seams start to break free, causing the bed to ballon up in the middle, making the bed unusable. When I filed my claim, the denied it saying it's not covered, which is ***. I will also file a report with the BBB
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Review
#838502 Review #838502 is a subjective opinion of poster.
Service
Walmart Claim
Reason of review
Warranty issue

Bad customer service | Walmart review from Sterling Heights, Michigan

"Ordered online because it stated could pickup same day. 2 days later still not ready. When I called they kept telling me it would be ready in a matter of hours. Ended up canceling the order. This service is the worst. Even when my orders go through and are available for pickup, when I go to the store I always end up walking around trying to find someone because nobody is at the pickup counter. They just don't care. Especially bad at Mound Road and Sterling Heights store." Will not use this service any longer. Better off going somewhere else. Got what I needed from Gander Mountain instead and it was easy and painless!
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Review
#838362 Review #838362 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
I am so sick of unreadable receipts. I think they do it on purpose. The ink is out on the cash register...change it. I went shopping last night...looked at the receipt and it could not be scanned or typed in. This has happened many times. I think they do it on purpose...
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6 comments
Anonymous
#1168856

This happens to me a lot with them; and when I do the Savings Catcher (guessing the receipt number), I get a message for an invalid receipt. I reported this to the cashier once (because I was tired of it), but she refused to reprint the receipt for me. I save a lot with Savings Catcher, but sometimes I guess I will just miss out.

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Review
#837023 Review #837023 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service
3.5
Details
Went in to get paint i went to automotive tried to get them to help, called walmart asked for paint department , a employee walked by said she would get someone, she couldnt mix paint called again. One hour total trying to get help. This is not first time but it will...
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1 comment
Elize
#1150734

Customer standard time

15 minutes = an hour

Review
#836834 Review #836834 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • Store convience
Cons
  • Fabric and hardware department
Reason of review
Poor customer service

Review in Supermarkets and Malls category from Saint John's, Newfoundland And Labrador | Walmart review

1.3
Details
Walmart sucks.there managers or at least 90 percent of them are idiots ..there slogan is save money / live better that is so false there products are garbage ..never buy electronics there ecpecially tvs when of loaded of trucks there are thrown around by the staff in ware house ..I know because I use to work in electronic department at a walmart ..and there food department especially the baby food should not be sold as it comes in on trucks on pallets with chemicals such as bleach / javex on the same pallet ..very poor customer service ..and unfriendly staff or most of them anyway..
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Review
#836601 Review #836601 is a subjective opinion of poster.