store customer service customer service money people manager card order items
2.9
Details
Cashier did not put allergy items in bag but collected on desk because blades had security tag that mgr had 2 remove. Later gave me only that security item. Cashier had 2 chase me down almost out of store 2 get security tagged item. Went back 2 complain and was told...
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5 comments
Anonymous
#1752664

hit the casino and win a jackpot and liberty Walmart manager will say; sir or maam, im gonna ask u to leave the store, other customers are not comfortable.

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Review
#818226 Review #818226 is a subjective opinion of poster.
Service
Walmart Cashier
Pros
  • Cleanliness
Cons
  • Cashiers use desk area 4 extra space then forget 2 give item
Reason of review
theft
Loss
$34
Preferred solution
Full refund
Tags
  • Walmart Management
1.0
Details
Easter Sunday I was accused of stealing during a security social experiment. My daughter and I found a $5 bill in the toy aisle and was approached by someone I later found out to be an employee who claimed I saw who dropped it and refused to give it back and straight...
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4 comments
Anonymous
#1752666

certain walmarts just love to accuuse certain people of stealing. class a lawsuit I say

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Review
#818225 Review #818225 is a subjective opinion of poster.
Service
Walmart Manager
Reason of review
Poor customer service
on yesterday 3/26/2016 I went into Walmart in sumter, and got about 12 items. well back in November i went in the same store, in my items in November one of my items was an SD card, when i got home the card was not in my items, well i return to the store and the...
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2 comments
Anonymous
#1752668

hi, kevin radson and me have no shirt on and me belly itches

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Review
#818140 Review #818140 is a subjective opinion of poster.
Service
Walmart Cashier
Pros
  • I love the way the battery item was handle
Reason of review
Good customer service
1.0
Details
I order a pot and pan set off line it never gave me a chance to choose to use my gift cards so they decided to use my credit card I cancelled it as soon as I saw it within 5 mins or less I called the rep said it would not put a hold on my card but it did they all tell...
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Review
#818135 Review #818135 is a subjective opinion of poster.
Product
Walmart Gift Card
Reason of review
Problems with payment
2.4
Details
I worked as an unloader for six months. (surprised i made it that long) Well during the first week I was denied lunch by my supervisor and manager. Called the human resources and had it fixed. Policy states that walmart HAS to give a lunch after each six hours worked....
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1 comment
Jonas
#1685141

wah, wah its retail pal

Review
#817825 Review #817825 is a subjective opinion of poster.
Service
Walmart Manager
Cons
  • Getting disconnected from customer service
  • Getting hung up on
  • Poor stocking
Reason of review
Underpayment for cruel work environment.
Preferred solution
Let the company propose a solution
Tags
  • Wal Mart Employment
2.5
Details
My entire experience was a disaster. I order 7 pair of these same shoes for a charity event. Walmart split up my order, then the shipping carrier never notified me that the order has been shipped so I waited and by the time I went to investigate the situation my order...
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1 comment
Andrea
#1134748

Order information goes to your email. Check your email and your SPAM folder for notification.

Review
#817563 Review #817563 is a subjective opinion of poster.
Service
Walmart Shipping Service
Reason of review
Order processing issue
I purchased 3 fish yesterday here. I got all of the correct equipment necessary for a suitable environment. Yet they all died, and I can't wrap my brain around why. After researching for hours I finally came to a realization. You killed my fish. Your dirty *** filled...
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4 comments
Anonymous
#1140363

I do believe that your ignorance killed the fish. FISH KILLER!

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Review
#817124 Review #817124 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Protection Plan Review from Hopwood, Pennsylvania

1.4
Details
Yes I am speaking of the Walmart protection plan and I have followed this to a t! Finally sent repairs man to the house who informed me the Tvs panel is bad but the protection plan company while purposely say it's tolerable and not cover this unless u fight it.. This is not right. He said it will get only worse in next few months and the company will make me start the entire process again when it's worse.. Unfortunately he informed me they most always deniy people's claims.. I'm just trying to get what I paid for.. And if u don't like Walmart then I don't disagree.. So I am not saying to buy stuff there and most definitely don't buy these protection plans.. As I stated from the start the protection plan tried to deniy anything before they would even send a repair man by the way 2 weeks after started the process and 2 weeks before that they said I never even had started a claim luckily I had the claim number from first time to prove they lied.. I'm saying all this to prevent other from getting jipped. Not trying to start issues on Walmart and the products they sale.. Some people only have a Walmart in there areas besides online ordering.. Just don't buy the protection plan from Walmart it is a fake from start to pushed through finish.
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Review
#816995 Review #816995 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue

Discrimination | Walmart review from Clarkston, Michigan

I was racially profiled and discriminated against at the Walmart location in White lake Michigan. The customer service manager, accused me of stealing my own merchandise. The merchandise in question were 2 $40.00 I-Tunes cards that were not given to me. Tim the customer service manager informed me that he would not do a "***" thing for me until tomorrow. Furthermore, as an African American I felt discrimated against since the manager Tim would not speak to me but instead spoke to my wife. Moreover, Tim informed me that there was not a manager in the store to talk to me. After about 3 trips to a phone he finally came back and told me that the manager on duty "refuses" to speak to me. At that point I was very upset, I contacted the 800-walmart number and while on the phone Tim indicated that he would not help me since I was on the phone with Corporate. Moreover, when I asked for the managers name and the 800 number Tim refused to give that information to me. He stated he was the manager in charge and he was handling the situation. To that end, Tim stated that no one could look at the tapes to see if I "took" the I-Tunes gift card in an accusatory manner stating that most of the time customer take the cards to get something for free. When asked if he was accusing me of stealing he said, "not necessarily" but that is why we have to have our Asset Protection look at the tapes. Finally, 20 minutes passed and a gentleman named Shaun spoke to my wife, again he did not acknowledge me at all, probably because of my ethnicity. The manager Brad who he referred to walked passed me in his black pants, white shirt with a black tie and did not even give me a look. I am appauled at how I was treated and to this day did not realize that corporations allow employees to racially discriminate and racially profile customers. Furthermore, the greatest part about our society today is the fact that we have technology and therefore these poor actions where recorded. Hopefully, Walmart management will contact me in the days to come to address this and make it right. If not I will be subject to take legal actions which again in my defense I have recording of the poor treatment and the language that was used toward me since I know Walmart's cameras do not pick up voice. By the way, shortly after leaving the store and having to drive 1 hour back home, Shaun the manager who spoke to my wife called to inform us that the I-Tunes cards were found. When asked the cashier gave them to the customer after us. How ironic that they were able to review the cameras tonight when I was told by TIM the CUSTOMER SERVICE MANAGER that no one was able to review cameras tonight. Very disappointed in my experience and do not plan to use the Walmart in White Lake Michigan again since obviously there is an issue with minorities.
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8 comments
Anonymous
#1140367

My two cents, this was not racial. I'm guessing your wife has nice cans, I'd rather deal with a great rack as well.

Anonymous
#1140536
@Anonymous

This was racial, the manager only checked the tapes because of my skin color. If I were white he would just take my word and not check the tapes.

He told me that it was procedure to check the tapes in situations like this, that it is policy.

He is hiding racism behind policy. Yeah it is policy right, if the person is black it is policy to think they are stealing and to watch the tapes, if they are white it is policy to give them what they claimed they paid for without looking at tapes.

Andrea
#1134752

Your wife was probably the calmer and most reasonable of you two so the manager chose to address her. I do the same thing regardless of skin color. And unless you saw the store manager, how do you know what color he was?

Anonymous
#1140530
@Andrea

You must be the manager in question. He told me if I did not calm down he would call security.

I feel that that is not the case. He did not want to talk to someone that is black. My wife even said the same things that everyone else said, that this was not racism, this was procedure.

As much as I love her she knows nothing about racism since she is white. She did not have to experience racism during her whole life.

Andrea
#1253148
@Anonymous

Of course I am. I am also a cashier at target, the manager of CVS, the pharmacist at Walgreens, a stocker at Walmart, a teller at Bank of America...

Anonymous
#1134029

The store managers are only puppets and corporate cares nothing about your complaint. I to was bullied and Noone would help me either. My experiences were in Freemont

Anonymous
#1133689

First of all taping isntbgoing to do *** cuz u did not inform anyone they were being recording which by law u have to do .and if u knew anything at all about what. U were talking u would not be pulling the race card

Anonymous
#1133661

You were not discriminated against, they were just following procedure.

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Review
#816722 Review #816722 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Poor customer service

Walmart Credit Card Review

2.5
Details
I had a return for a TV paid with my credit card it's been 2WEEKS Really!
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Review
#816675 Review #816675 is a subjective opinion of poster.
Product
Walmart Credit Card