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Walmart in Cypress, Texas - 4 days before Christmas and they say nothing they can do

2.6
Details
I placed and order for a trampoline on the 11th of December, it was to be delivered on the 16th. on the 18th I called and was told my order was "stuck in the system" that she was ordering me a replacement. Told me I would get and email telling me when it shipped. Never got the email. I called and emailed all the next day till I got a manager who tried to tell me to order another one and choose expedited shipping for 87$ on top of my 161$ and then when the sytem is fixed they would be able to refund my money I had already spent.... I don't have another 248$ to spend and WAIT for my money back. Now I am being told CORPORATE will not issue me a refund OR send me the trampoline and I have to just WAIT to see when their system will be fixed. 4 Days before Christmas now and STILL waiting. IM FURIOUS!!!
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Review
#755690 Review #755690 is a subjective opinion of poster.
Cons
  • Customer relations useless
Reason of review
Problem with delivery
Loss
$161
Preferred solution
Let the company propose a solution
Tags
  • Christmas gift
  • Walmart Online Website
  • Walmart Online Orders

Walmart - Manager Review from Parkville, Maryland

3.0
Details
I was in the store. And after paying for my stuff. I got in the line of Mc Donald inside tge walmart an associate was before me. He smells to strong of the marihuana smella that I got see and have to used my asthma medicine. The nasty smella was to strong. How can a manager allow that in the store? And he was so strong that it was other customers in line. Everybody kept looking each other like unbeliable. We going to store to enjoy our shopping not to be in this situation.
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Review
#755439 Review #755439 is a subjective opinion of poster.

Walmart in Stuttgart , arkansas

went to buy paint for the third time the other night . The first two times the paint machine was not working. The third time I waited for 30 mintues and had them page someone to the paint department about 4 times. Finally the guy comes and I give him the color I want and he goes over to the paint and comes back. He tells me he doesnt have the dark color to mix it with. So no paint again. I was pissed. you would think that as big as this store is they would have the stuff they needed to mixx paint. Not happy at all.
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Review
#755377 Review #755377 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Vernon, Texas - Abusive Assitant Mgr.

1.0
Details
Walmart in Vernon, TX...On Friday, Dec.18,2015, approx. 8:30 pm, Asst. Mgr. "Josie" stopped a young associate as she was walking down the aisle. Talking very loudly and mean, in front of several 151220-036019 other customers, Josie scolded the girl apparently for no reason. She asked her if she unloaded a frozen flat , the girl politely replied yes; she said did you get that bin cleaned up, the girl very humbly replied," yes and then I went to the front for an hour to help checkers." Who told you to do that? The girl gave a name I do not remember.The ***. Mgr. replied very harshly, "Well all right then get back to work!" and let the girl continue to walk off. The associate's eyes were red as if she just wanted to cry. I would have cried and then would have walked off that *** job! The same ***. mgr. dressed down an associate last summer while he helped me turn on a radio. I had seen him walking past and I needed help. Josie walked up and pushed his hand away from the machine saying, "You don't have any right to be here. He apologized and walked off. I should have reported her then but didn't She is a tyrant and a bully. These employees are dedicated, kind, clean... not druggy looking. "Josie" needs to be gone! gone! Shame on Vernon for not taking care of good employees while rewarding bullies.
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1 comment
Review
#755281 Review #755281 is a subjective opinion of poster.
Cons
  • Abuse of employees
Reason of review
Poor customer service
Preferred solution
Fire

Walmart in Santa Clara, California - Worst customer service on earth

1.0
Details
I use the same credit card to buy the T-mobile Sims a month ago, and now I want to refill but Walmart rejected my order without any detailed reason. I am a good buyer with 700+ credit score and a Amazon Prime member. I just moved from Australia so I bought everything online. I used to experience one issue with Walmart a couple of months ago. I ordered a Roku TV which arrived in damage, I returned immediately (UPS store is just opposite to my house) but one month later Walmart charged me for not returning the TV. I need to send a number of emails and make a number of calls. There are NO Appologies and NO Goodwill refund. Amazon Prime used to give me 30$ cash back just for a small mistake they made to my order. It was totally waste of time to do purchase with Walmart and I have really BAD feeling for Walmart Customer Service. (I would say the Worst Customer Service I have experienced so far). Thanks!
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1 comment
Review
#755212 Review #755212 is a subjective opinion of poster.
Reason of review
Problems with payment

Walmart in Norfolk, Virginia - Starshower led light.

what a piece of ***.Bought 5 4 out of 5 not working as supposed to. first one not very bright I waited to have it warm up. 2nd one only green lights.3rd one flashed on off. 4th one not very bright. I have asked walmart to stop selling them. well there as greedy as the rest selling them. In my area they are stealing them. so I put out the 4 out to be stollen. Little old lady across bought against my advice. Well she got screwed also no worky. do da do da and so on. Oh yes the roung base should be included. $1.00 worth of plastic for $15.00 another screw job. Wait till next OH I will *** over.
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Review
#755134 Review #755134 is a subjective opinion of poster.
Reason of review
Bad quality
This happened to me as well. I ordered 2 hover boards at $499.00 each. Same thing - order processed, with mailing label created only. I ordered on Nov. 29th. Tasharina corp. kept telling me via email only over and over that the items had been shipped and that I would...
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2 comments
Anonymous
#1081676

I order one on nov 28, 2015 same thing with me but my tracking information said I should have it on dec 21, 2015. It took forever for it to start showing in transit. For the l...

Review
#755000 Review #755000 is a subjective opinion of poster.
Reason of review
Order processing issue

Walmart online seller Tasharina-where's my item?!

2.5
Details
I too have not received an item I bought online on cyber Monday...my FedEx tracking only shows a label created/received on. I emailed Tasharina asking what's going on with my order and they impressively replied pretty fast assuring me I would get my item before Christmas. I never even asked them if I would receive it before xmas (why do they assume its for xmas??) I wanted to know what's going on with my order. My estimated delivery date on walmart.com has changed which was 8 days ago and I'm starting to believe I may never see my item. I paid over $400 for it.
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Review
#754828 Review #754828 is a subjective opinion of poster.
Reason of review
unreliable seller on walmart website
Loss
$400

Walmart Staff Review from Miami, Florida

1.0
Details
A women named tracy was very rude and proceeded to tell every one that the woman was crazy and drinking. I heard her say it after she threw her papers at her. I will never shop there again the whole store is full of rude employees.
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1 comment
Review
#754818 Review #754818 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Deal Review from Mount Laurel, New Jersey

3.8
Details
Walmart sucks. But you people already know that. Here's my deal. Dec. 4 ordered a 16G ScanDisk SCHC for six bucks. Three days pass and I get the "your order's shipped" email when normally it should take no more than half the day when/if you order it that day. Walmart ships it FedEx smartpost. Some nowhere town called Kennesaw Georgia where the package sat for another couple days. Checking the web - finally they toss it on the truck. Three more days I see "In Transit" from Georgia to Connecticut. Another day or so I "see" it made it up to (finally) where I actually live (Massachusetts) only to find it tossed over to the USPS. Nice. FedEx spent all this time dicking around with my package when they could have tossed it themselves in mailbox addressed to me. Nah. What fun would that be?
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Review
#754728 Review #754728 is a subjective opinion of poster.
Reason of review
Problem with delivery