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Walmart in Temecula, California - Lied to, charged for over 3 weeks

2.3
Details
Ordered a bicycle from Walmart.com on Nov 4th as a birthday present. Received an email on 5th to collect at local store. Nobody at my local store could find any record of my transaction despite me showing them the confirmation, and email. Turns out the order was cancelled by some *** at Walmart. re-ordered the same item on the 5th, told delivery would be within 7 days. Called after tracking info showed bicycle was still in Utah, to be told it was on a truck to California, and I should give it two further days to be delivered to my store. Tracked again on 16th it was sitting in the Apple Valley CA facility waiting to be sent to my store. Called to be told it was on a truck from Illinois and not in CA at all, and it would be a further 5 days. Well after almost a month of runarounds I finally spoke with a guy who told me that the bicycle just wasn't going to get to me because "Bicycle have proved to be a top seller this holiday period".......... Finally I decided to ask for a refund.........Rep told me that the refund could take up to 2 full billing cycles to show back on my credit card Do your selves a favor and shop elsewhere Seems you don't have to be a compulsive liar, or an *** to work at Walmart, but they sure seem to have gone out of their way to make sure they employ as many as possible
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2 comments
Review
#743706 Review #743706 is a subjective opinion of poster.
Cons
  • Being lied to by staff
  • Incompetence
Reason of review
Poor customer service
Tags
  • Caveat Emptor

Walmart in Netcong, New Jersey - Lately very bad in shipping on line orders

1.0
Details
It use to be $50 for free shipping now it seems to be anywhere from $52 to $56 dollars, I placed two orders days apart and one did not get free shipping till it was over $52, two days later it took $56 dollars till it hit free shipping. Worst than that on a third order placed over a week and half ago, one item would take to long to arrive with the free shipping. So I removed it and ordered separately using the expedited shipping order, due to a birthday so I would have it in time. All the items on free shipping have arrived already the one where I paided extra for shipping is still in transit by UPS and doubtful I will receive in time for todays birthday party. Walmart shipped the free shipping items by FedEx, the one I paided extra for expedited shipping went UPS and now sits in a UPS warehouse on hold, so much for expedited shipping.
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Review
#743581 Review #743581 is a subjective opinion of poster.
Cons
  • Flexible free shipping amounts
  • Very bad shipping companys on paid shipping charges
  • Poor processing online orders
Reason of review
Order processing issue
1.0
Details
Walmart - My worst Shopping experience.
Walmart - My worst Shopping experience.
Don't know where to start. I've been waiting for black friday to buy couple of new video games for PS4. And apperantely walmart had quite good deals. And as soon as deals are live I managed to order 4 games (in one single order). So everything was okay in the begginig....
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1 comment
Anonymous
#1072772

Choosing to be positive and having a grateful attitude is going to determine how you're going to live your life.Faith activates God - Fear activates the Enemy.Do all you can t...

Review
#743568 Review #743568 is a subjective opinion of poster.
Cons
  • Lied about the reason of cancelling my order
Reason of review
Order processing issue

Walmart - Canopy Review from Bellevue, Washington

Walmart robo mi dinero ordene 4 canopy o carpas cerradas free deliver fueron enviadas a walmart dallas buckner blvd no recibi informacion del deliver pague $601 devit ellos cancelaron mi orden sin darme cuenta de esto tenian mi numero de telefono email direccion yo no cancele mi orden fue una orden extraviada y walmart cancela la orden me di cuenta por mi estado de cuenta bancario que se cobro fui a reclamar ala tienda yellos cancelaron la orden y me dijo te regrese el dinero a tu cuenta resulta que solo regresaron $377 dolares de $600 que yo pague no quisieron atender mi reclamo y ya eran 4 veces que e ido a reclamar ellos cancelaron y decia free deliver si era free deliver que es lo que estan cobrando o robando pero no contestan la linea de complaint
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1 comment
Review
#743478 Review #743478 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
I bough Bissell Vaccum Cleaner from walmart with that I bought 2yrs asurion plan. But i am being fooled by this. I got aproblem with my product now asurion is saying they can't do something something. I trust walmart because of them I took this plan but it is very...
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1 comment
Anonymous
#1086723

Hi,My query is resolved by Walmart. which should be done by asurion. So i am really unhappy with asurion.

Review
#743385 Review #743385 is a subjective opinion of poster.
Cons
  • Bad warraty service sold by walmart
Reason of review
Warranty issue
Loss
$40
Preferred solution
Let the company propose a solution
Tags
  • Bissell Vacuum Cleaners

Walmart - Account Review from Pretoria, Gauteng

2.4
Details
Purchased the tv friday night, showed 6 available online. Sunday morning i received an email saying my order was cancelled. Called and customer support assured me it was an error in their system and that they were having a better sale monday and if my account didnt auto update with the new price monday to call back tuesday. Nothing happened monday. Called back tuesday. Got hung up on twice and told nothing they could do on my third call. Filed a BBB complaint. Never heard of such customer service.
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Review
#743348 Review #743348 is a subjective opinion of poster.
Reason of review
Order processing issue

Walmart Manager Review

Why will a Wal-Mart in Ohio be allow an arrogant manager make a veteran stand outside in the cold and rain to collect toys for tots. This person served our country and this is how you treat them with no respect whatsoever.. she really thinks she owns the store *** must be super rich....NOT!!! She needs to be fiired from that store and not allow to work in other Wal-Mart stores..
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Review
#743326 Review #743326 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Kingman, Arizona - THis is the WORST store in the country!!

5.0
Details
I live in Kingman, AZ, there is very little shopping of any kind here and the Walmart is the absolutely worst I have ever HAD to shop in. I have shopped Walmarts from California to New York, and this is the worst I have ever experienced. Jus t today I tried to check myself out at the self-checkout provided and ALL THE MACHINES were broken or down. Half the time the shelves are empty at the most inopportune times. The produce department is the same with empty bins early in the am when they should be full, who the *** is running this place?? I thought the last manager was bad, but this person is unbelievable! It doesn't matter what day or time of day you go in, it is just plain bad, bad, bad. I will never shop this store again and believe me I spend a great deal of money in the store, but no more, I have had it!!! I thought prices are always going down too, this is NOT the case, they are higher EVERY TIME I GO!
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Review
#743268 Review #743268 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lost item with no refund and replacement from walmart

1.0
Details
I got a exact same horrible experience as you got. I just bought a cell phone from walmart on MID NOV.2015 ,and never got the item. I did try to contact their customer service,I bought it from online ,they refused to give me a refund or replacement. It is very very terrible case I got. Never got things like that, and very bad customer service, keep asking me to file the police report and then might be got the solution for my case. It is very ridiculars ,who got lost the item, it is the carrier-FedEx, why do they ask me to get a report ? I paid the money and got this trouble thing,waste my money and time to responds this and reply that. And no refund. You can't believe walmart has stock and so many store, they can treat their customer like that bad way. They stole my money. I located in New York. I would like to share my experience with everyone.
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Review
#743256 Review #743256 is a subjective opinion of poster.
Reason of review
lost item
Loss
$108
Preferred solution
Full refund

Walmart Checkout Review from Houston, Texas

The Walmart in boutte LA...needs to be Valuated it has lots of closed registers an lines an people wanna Christmas shop The automotive side you can never get anybody to help you r answer the phone...Im Goin to keep making complaints they want our money but they don't want to do the service!!!!!
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1 comment
Review
#743047 Review #743047 is a subjective opinion of poster.
Reason of review
Bad quality