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Walmart - Manager Review from Norman, Oklahoma

1.0
Details
Pick up at store is a sham! I have had the worst experience with both walmart.com and my local walmart store I made a purchase with a gift card, I didn't receive an email telling me that my order was being processed so after waiting 7 hours I go into the store and my order disappears they have no info on my purchase so the customer service manager calls walmart.com and they have nothing on my order but they took the money off of my gift card! So I'm told to wait 24 hours so the next day I received an email that I just made the transaction and it is being processed, not 3 minutes later I get an email that it could not be processed because of my payment? I made at least a dozen calls to walmart.com and my store ( not forgetting to mention I was hung up on by 2 people at walmart.com) only to find out that the tablet I purchased wasn't at the store at all, long story a little shorter, I cancel my order but they kept the money from my gift card! I was told to wait 5 business days for a refund to the card! If anyone considers buying from Wal-Mart.com please think twice before choosing same day pick up.
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Review
#728986 Review #728986 is a subjective opinion of poster.
Reason of review
Order processing issue
This was the worst experience I have ever had. The Walmart vision center on Horizon Blvd in Bensalem PA are nothing short of scam artists. They messed up my lenses & the customer service is awful. Miyata K is one of the rudest sales people I have ever come across....
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Review
#728699 Review #728699 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I ordered a ps4 online from the walmart website and they havent shipped the item but they took the money. Well its now been 2 weeks and i have not got my money back. I was suppose to get it with 3-5 business days. I ordered it on the 18th of last month and it is now...
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1 comment
Anonymous
#1061236

Dont call your local walmart call walmart.com . walmart.com runs their delivery by fedex . if that helps at all. They will need your tracking number, order number and name on ...

Review
#728454 Review #728454 is a subjective opinion of poster.
Reason of review
Problem with delivery
Heard nothing from local Wal-Mart, or corporate No printing ink, no lotion, in my house, not in the bag, and NO I did not find it later and call Wal-Mart and apologize, because it is not here. Wal-Mart kept my items and my money No concern or respect to customers, on...
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2 comments
Anonymous
#1059762

So you leave one of your bags of items at the register and it's the stores fault? It's the customers job to get all your bags in your cart. Just because your on a fixed incom...

Review
#728224 Review #728224 is a subjective opinion of poster.
Reason of review
Poor customer service
1.5
Details
In the check out, my card was declined, I had more than enough in my account to pay for it, so she told me to run it again, I did, it was declined again, in front of about 10 other people in line, she said "not enough money!" in a very demeaning tone. They would not...
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1 comment
Anonymous
#1089283

I had a similar experience at Walmart using my bank card, my total bill was around $300.00. I ran my card through and it said waiting on cashier, the cashier told me the card ...

Review
#728140 Review #728140 is a subjective opinion of poster.
Cons
  • Way i was spoken to
Reason of review
Poor customer service
Loss
$82
Preferred solution
Full refund

Walmart in Pensacola, Florida - Refusal to Refund

1.0
Details
I ordered a 50" TV and a 7" tablet from wal-mart .com and I cancelled the order right away. They told me that my Card would not be charged. 3 Months lated I noticed That I was charged $450.00 and my order had been sent to a local wal-mart store in pensacola, Fl. Upon going to sote they told me that I was too late to pick them up, I told them That the items should not have been sent because it was cancelled. Store personell told me that they show the items arrived here and nobody picked it up , but they don't know what happened to the merchandise. I asked for a refund and they told me to contact wal-mart.com. For past 3 months I have been back and forth by phone calls and e-mails. Finally I was told that store has to refund you. Now the store has NO RECORD OF ANY TRANSACTIONS. I am out $450.00 dollars.
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1 comment
Review
#728060 Review #728060 is a subjective opinion of poster.
Cons
  • Lack of care and not knowing their job
  • Lies
Reason of review
Refund
Loss
$450
Preferred solution
Full refund
Tags
  • Pensacola Florida

Every time I go to Walmart, what I want is not stocked in the store.

I was at the Mt. Pleasant store the other morning. All I wanted Large Curd Cottage cheese Walmart brand, none all small only. I wanted Dried cranberries Walmart brand. None. I wanted Lingonberries preserve they had all year round and not now. Holidays coming very important to have Lingonberries. I wanted to get a pet carrier cage. Metal. None. I wanted bagget bread. None. Important for appetizers for the holidays. There were no French bread out but back at the bakery just baked and not put out on shelves. Luckily the girl was kind enough to get me some. What is going on that they are running out of stock of very simple products? And I really have the have the Lingonberries for the Holidays. You had it all season long and now that the holidays are here it is very important to have it for the Holidays.
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3 comments
Review
#728020 Review #728020 is a subjective opinion of poster.
Reason of review
products not available in store

Walmart - Underwear Review from New Kensington, Pennsylvania

I found so many packages of underwear open. I told the walmart person why are these all taped? She told me they tape it. How do I know someone didn't wear them? I got a wrapped never opened package. Same walmart I found old shoes in a box. Told person I know who works there. Someone stole new shows and left old ones? This happens all the time. If walmart don't want underwear stolen put inside glass locked case?
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1 comment
Review
#727950 Review #727950 is a subjective opinion of poster.
Reason of review
Damaged or defective
5.0
Details
My name is Carol Boling my address is 183 Ruggs Circle Farmerville Louisiana 71241 phone number 318-245-4514 my complaint is not with you ll but with the people that ships for you.Fedex i ordered a pregnancy pillow from you ll and fedex took my package to another...
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1 comment
Anonymous
#1057520

Um...you do realize this isn't walmart right? I would take down your personal info before it gets taken by some internet scammer. Take this problem to the official website to ...

Review
#727938 Review #727938 is a subjective opinion of poster.
Reason of review
Problem with delivery

Walmart Savings Catcher Review from Los Angeles, California

Dear walmart im writing this becouse at the walmarts i been two have told me to download the fipp app but you dont want to honor the flipp app i shop at walmart every other day i spend at least 2,000 a month for all my groceries and i do lots of price matching that you dont honor im very disapointed in walmart if you donot change your policies i would gladly go to smiths or albertsons where they honor my money thank you very much gladys gonzalez
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1 comment
Review
#727867 Review #727867 is a subjective opinion of poster.