Walmart Reviews

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Short Review on December 24, 2016

I understand its the holidays and they close at 6pm.. But not letting anyone inside at 5:30..is *** and I work in the food industry of I wouldnt let someone in 1 minute till close I would lose my job... There is no where inside 20 miles to go its absurd to not stay open till close
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ID
#979335 Review #979335 is a subjective opinion of poster.
Reason of review
Poor customer service
we were walking out of walmart 1732 Precinct Linerd, hurst and the woman checking receipts, walks past several groups of people and goes straight for my children and I. i tell her that i do not have the receipt and she starts raising her voice at me, stop moving i need...
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5 comments
#1262667

Did the people she didn't stop have items all bagged? Because Wal-mart checks things that are not in a bag, they don't check everyone.

Playing the race card makes you look tacky and pathetic.

Also....if you didn't have the receipt, then she had a right to be suspicious. I'm certain once she saw the receipt everything was fine.

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ID
#979240 Review #979240 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • People were willing to help
  • There were people to help
  • There were people to help when we needed help
Cons
  • Do not like being treated like a criminal
Reason of review
RACIAL DISCRIMINATION
Loss
$1000
Preferred solution
AN APOLOGY
New Reviewer

Walmart - Shipping Service Review

Made an order on their mobile app. Used Shipping Pass with a promised delivery date of 12/22. They changed it to 12/23. The site said shipping was thru UPS. After getting on their chat, I find out the order is actually shipping thru FedEx and THEY DID NOT EVEN SHIP UNTIL 12/23 !!! Since I am leaving on a trip on 12/24, I will not be here when and IF the order arrives. They told ME to call FedEx to refuse the delivery!!
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ID
#979001 Review #979001 is a subjective opinion of poster.
Service
Walmart Shipping Service
Reason of review
Order processing issue
Dis colored hair & it's bad blotchy. I want a refund. 864-483-****
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1 comment
#1260096

OP:

Did you follow the directions on the back of the package?

You do realize that anyone reading this complaint can contact you, and that means anyone other than someone from Walmart, correct?

Do you really think that Walmart reads this website and actually calls customers who leave their contact information?

ID
#978890 Review #978890 is a subjective opinion of poster.
Product
Splat Hair Color Hair Dye
Reason of review
Bad quality

DELAYED CRITICAL MEDICATIONS -- TWICE!!

Had a script for z-pack took three days and me standing in front of the pharmacy to finally get it through!! My doctor got tired of hearing they "didn't get it" that I stayed on my cell phone while they call in to make sure they got it. The 2nd script was for a critical med they ordered; failed to get in; and, didn't bother to tell me until I got there!! I was told they have no process to match ordered Rx(s) with patients to let them know it won't be in-- then advised it will be delayed 5 DAYS due to the holiday!!! then Robert the Rx manager said "we fill hundreds of prescriptions a day" -- way to make me feel like an unwanted customer!! Bye Walmart -- your reputation preceded you but I didn't heed the warning-- my bad, NEVER AGAIN!! Green Valley Walmart Supercenter 18680 S Nogales Hwy Green Valley, AZ 85614 (5**) **5-3808
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ID
#978863 Review #978863 is a subjective opinion of poster.
Service
Walmart Zithromax Z-pak Prescription Refill
Cons
  • Nobody takes responsibility for the mistakes
Reason of review
Order processing issue

Walmart Delivery Service Review

My product that I ordered has not arrived yet. It was suppossed to be delivered Dec16-22. It is now Dec23rd.The order #612165*-517564
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ID
#978758 Review #978758 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Order processing issue

Short Review on December 23, 2016

I have been purchasing my meds from Wamart fir about 20 or more years. Probably more times than not my meds have had to be ordered as I call it in. Why not skip the middle man and purchase directly from the pharmaceudical company? US Government regulated scamming system.
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ID
#978578 Review #978578 is a subjective opinion of poster.
Reason of review
Order processing issue

WalMart - Review in Supermarkets and Malls category

I think it's disgusting that Walmart would sell black lives matter clothing. This is a terrorist group that call for murdering our officers of law and white people. I will never shop at Walmart ever again All lives matter.
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1 comment
#1878664

That's not true educate yourself before sharing . Black lives matter is not about hating white people , it's about how their lives don't matter as much as a white person, so it really means "black lives matter TOO" not only, so get your facts right!

I doubt you will find another store that doesn't support black lives matter, bc companies are standing wuth then and furthermore against racism!

I'm glad that there ate good people out there taking a stand for black people who have been unfairly treated in this country since the beginning. As a good American, you should stand with your fellow BLACK Americans!!

ID
#978568 Review #978568 is a subjective opinion of poster.
I ordered a wireless boom box and it got lost by the carrier Walmart uses. I contacted the company and they was supposed to send me a replacement and I insisted if they was going to send it through LaserShip i would rather cancel. They promised me they was going to use...
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ID
#978456 Review #978456 is a subjective opinion of poster.
Service
Lasership Delivery Service
Reason of review
Return, Exchange or Cancellation Policy

Walmart - Review in Supermarkets and Malls category

Walmart ruined my kid Christmas 2-5 business day to return my $212 I spent to get my kid something he really wanted. I called n warned them a few times ruined don't wanna do there job. I wish I woulda spent the extra $49 n shopped at target or Kmart. Due to this I'll never buy a pack of gum outta Walmart again n this wasn't a third party this was a Walmart product. Waited on hold 45 mins n 13 mins before that I'll spend the extra money no more walmart. I used to love it but never again
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1 comment
#1259829

Huh?

What?

ID
#978411 Review #978411 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Do not shop the leavenworth kansas store

i have had a few problems with this set up. my phone was having problems. the local store had one i liked it online for 239.00 so i ordered and picked it up 2 hours later. 2 days later the phone quit. took it back 2 days later was told they would only refund me 199.00 after arguing for about 10 minutes i took the phone and receipt to a different Walmart. they said it was in the register for 199.00 but since i had a receipt the called a csm who overrode the register an got a full refund no problem. about a year later i needed a new laptop. i broke mine. i saw one online i like the store had it. i ordered it got a text saying it would be ready for pick up in 2 hours. a hours later i got a text saying it was delayed and they will let me know when i can pick it up. i called the site to store and the girl said she could not tell me why. i had to call Walmart. com the guy said he would have no idea why they show they have it. the payment was guaranteed so how would he know why. i cancelled that order went to a different Walmart and got a better system cheaper. a friend of mine had a tailgate speaker that i liked was told for a few weeks they were out of them. i went home and checked their inventory. i ordered it and 2 hours later picked the speaker they kept telling me they were out of well it has issues. so i went back and wanted to exchange it. they said go to electronics an get one and bring it to the front . the girl in electronics looked at the shelf and said they were out of them.i told here they show them online she argued they were out of them. i told her i was tired and crabby working long days and no days off, i was going to leave . but it was a waste to go home order it then come back a few hours later to pick it up. i got my money back and went to a different store and pocked it up and i forgot to mention on the smartphone thing i got a call from the manager of the store and she stated her employee was right for offering me 40.00 less even though i had a receipt from their store showing what i paid because that was what the register showed . i hung up pm her
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ID
#978397 Review #978397 is a subjective opinion of poster.
Service
Walmart Customer Care
Pros
  • I like and am a recurring walmart shopper
  • Like the selection and prices
Cons
  • Way they handle problems
Reason of review
Poor customer service
Preferred solution
change managment and attitude

Walmart Shipping Service Review

This is the fourth time Walmart states a *** arrival date and then emails it's going to arrive later the day it is supposed to arrive. Switching to Amazon permanently. *** horrible
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ID
#978354 Review #978354 is a subjective opinion of poster.
Service
Walmart Shipping Service
Reason of review
Order processing issue
Order was canceled by Walmart four times
Order was canceled by Walmart four times
Order was canceled by Walmart four times
I ordered two smart phones for my grandchildren and Walmart canceled my order. Customer service recommended to resubmit the order. I did and was canceled again. Same situation four times. I was asked if I had ordered phones from them previously and each time the answer...
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ID
#978025 Review #978025 is a subjective opinion of poster.
Pros
  • Frustrated
Reason of review
Order processing issue

Walmart - Delivery Service Review

I ordered a mattress from Walmart.com on 12/16 and got a confirmation email with expected delivery date of 12/22 (just in time for xmas). Well today is 12/22 and item had not even shipped yet! Every time I call they make up different excuses that "it's stuck in processing, just to wait, or cancel and reorder" None which are convienent for me! I never ordered from them before and never will again!! Awful experience and I'm out a xmas present!
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ID
#977981 Review #977981 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Bad quality
Wal-Mart clearly has image problem. To shop at Wal-Mart is almost the same as admitting you are poor. As soon as people can figure out a way not to shop at Wal-Mart, they go elsewhere. People's in-store experience of Wal-Mart doesn't necessarily add up to the...
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2 comments
#1259532

Walmart is not known for good customer service even at the best of times. Any pharmacy that closes an hour for lunch as both Walmarts do in my town does not really need or want my business.

Which begs the question: do you really trust a Walmart pharmacist to properly fill your script?

There are better alternatives than Walmart for getting your prescriptions filled. Avoid Target, tho unless you enjoy meeting and greeting those of the opposite gender in their restrooms.

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ID
#977918 Review #977918 is a subjective opinion of poster.
Service
Walmart Customer Care
Reason of review
Poor customer service