Anonymous
map-marker Cleveland, Georgia

They are crooks and do not honor extended warranty

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Hours on phone trying to contact walmartcare.com .Big run around on the phone about service contract-3 year. Then so called agent said he had to connect me with tech.on the phone to check my TV that has no picture or power at all. Then agent sounded like he was in a hole-with no or little phone service or volume. He the gave me a home depot warrabty phone number to call back on to talk to him???? This company is just a scam stay away and dont buy anything from walmart-sams club is just as bad for service they send you to india or pakistan for service rep help. What a joke. Just do not by service plan from walmart!
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User's recommendation: Stay away from walmart service plans-the are big rip off

1 comment
Guest

Why are you complaining about Walmart? The service plan is through Allstate, you should be complaining about them.

Anonymous
map-marker Richmond Hill, Georgia

Poor customer service

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Check out / cashier never spoke no greeting, no thank you. I was totally ignored. Upon leaving I said thank you / have a good evening. No response from associate. The store was Neighborhood Walmart -- Hinesville, Ga. IDate and Time, 08/06/2020-- @ 15:34 . I was humiliated. Never treaded in that manner before.at Wamart or any establishment.!!! Will you please reply ? Again store1422 W.OglethorpeHW Hinesville, Ga 31313
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User's recommendation: Be vigilant

6 comments
Guest

Why cant I find 12-pack cans of Pibb anymore? I havent been able to find any Pibb for a month now.

I am tired of Walmart and other stores using this virus as a reason to not do their jobs. This pandemic has been going on long enough for products to be on the shelves. I have adapted to this pandemic, as well as my family and friends.

It is time for Walmart to stop using covid-19 as an excuse to be lazy. I want Pibb back on the shelves, it is long overdue.

Guest

You need to get out more Karen. No more red carpet for you. You do realize you were at Walmart and not some high end retailer??

Guest

You need to get out more Karen. No more red carpet for you. You do realize you were at Walmart and not some high end retailer??

Guest
reply icon Replying to comment of Guest-1907433

Why the name Karen? I know what it means but its stupid.

Why is it the name Karen? I'm just curious. It could be Susan or Nancy, but it's Karen. Could someone explain why people keeping doing this Karen joke and why do you think using the name Karen is so much wittier or clever than any other name.

Just explain why the name Karen and why do think this joke is so clever. I dont think it as funny or clever anymore, I think it has run its course.

Guest

You have to Directly contact Walmart regarding your complaint since Walmart Does Not read this website.

Guest

You should just be thankful you had a cashier.

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Anonymous
map-marker Levelland, Texas

Forced mask wearing

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We have the freedom to choose for ourselves those medical procedures that will or will not benefit us, yet Walmart is acting like Communist China and demanding that all who enter their store submit to the medical procedures (masks, social distancing) that have proven to be more harmful that beneficial to the VAST majority of the population. I asked them to provide a mask free shopping hour(s) for those of us who refuse to give into this charade.

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Pros:
  • Convenient location
Cons:
  • Dont support american made
  • Dont respect our freedoms or rights
  • Acting like communist china

Preferred solution: mask free shopping- respect our rights!

User's recommendation: go back to shopping local and small businesses! Walmart has refused to allow us our freedoms.

7 comments
Guest

Just be grateful that they aren't making you wear those full frontal face shields. The people wearing them look like wackos.

Guest

I, too, have been discriminated against, in the Walmart in Evergreen Park, Illinois. First, there's scientific substantiation for wearing the masks, in fact, they cause more harm, as proven in the scientific literature, than any good.

And second, the state mandate is a recommendation,no a requirement, when social distancing cannot be observe, which walmart seems to regulate adequately. The argument for mask wearing is as ludicrous as vaccine recipients claiming they need protection from those who have not had them. It should be a CHOICE if the wearers feel they need them.

I cannot afford to restrict my oxygen intake at any time for anyone. This is NOT a greater good scenario.

Guest
reply icon Replying to comment of Guest-1902033

The primary reason for wearing a mask is not to protect the wearer. The mask is to reduce spread of the virus by the wearer.

You might have the virus and not even know it.

It isn't that much to ask that everyone wear a mask to protect society as a whole. Stay home and stay away from others if you feel so strongly about wearing a mask.

Guest

No one is forcing you to wear a mask. You can go mask free, just not in stores that are trying to protect their customers and employees from the virus. I don't know where you are getting your information but the majority of the public would rather see a national mask policy.

Guest

(1)It seems you're under the FALSE impression that you would only be risking your own health by not wearing a mask. In FACT, it's to protect the public, AND THE EMPLOYEES from asymptomatic people spreading Covid-19 before they even realize they have it.

So, for argument's sake, say you had Covid-19 -but you don't know yet. If you go out shopping, with a mask on, a high percentage of the airborne particles you expel (via breathing and talking) are going to get trapped on the inside of your mask. As opposed to making it into the air around you; Where it most likely to infect others. (2) I'm elderly and have COPD.

A mask is uncomfortable, but it does not interfere with my oxygen machine at all. Everyone who's healthy enough to make it all the way to the store CAN wear a mask, they just don't want to.

(3)It's NOT hard to wear a mask! It IS hard to lose a loved one to a PREVENTABLE disease, where the family can't even be permitted access to the dying person while they suffer, and pass away.

Guest
reply icon Replying to comment of Guest-1901919

Exactly. I pray that these selfish people catch it and suffer with it.

I dont want them to die, but if anyone else does die from it, hopefully it will only be those who are selfish. I live in fear that my father will get this virus.

He already struggles to breathe, he is one of the people who will die if he catches it. I do his shopping for him, so I CANNOT ALLOW anyone without a mask be in the same store as me.

Guest

Then complain to their Corporate Headquarters about this. Their contact information is found online.

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Veronica H Kne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wearing Mask

Dear Walmart Manager. My name is Veronica. I and my family enjoy shopping at Walmart, we are customers for many years. The reason for this letter is to let you know I can't wear masks. I know there are many others just like me who can't wear a mask and will like to continue shopping at your store. We feel we may be discriminated if we can't shop without a mask and I wonder if your store is considering to provide special hours for all other shoppers who can't wear masks.
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Preferred solution: special Hours for shoppers who can't wear masks

User's recommendation: Equal opportunity to everybody

3 comments
Guest

And how do you suggest they protect their front-line workers from maskless people spreading Covid-19 all around the place bc they don't know they are Covid-19 positive, and don't have symptoms, yet?

Guest

All you have to do is get a statement from your physician saying you cant wear one for medical reasons. That's what my friend did, she is asthmatic. I went to Walmart with her yesterday, and she was allowed to shop without a mask.

Guest
reply icon Replying to comment of Guest-1895762

Pathetic!

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William B Bip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irving, Texas

Broken Tv

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Hello my name is William , I have a Vizio M70-D3 theater Display that wont power on. I need help to fix this problem. I would like to know what you need to fix it asap. I have had this Tv for about 5 years so your help will be greatly appreciated.
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Loss:
$1278

Preferred solution: Full refund

3 comments
Guest

Just buy a brand new TV. TVs are extremely affordable these days, I have one in my living room, all the bedrooms and even our game room.

Guest
reply icon Replying to comment of Guest-1892762

That's easier said than done. Plus to find a dependable for the price is slim pickings. I have a 50" plasma been working for about 9 years now.

Guest

Start looking for a local TV repair shop. You are out of warranty and will need to pay for someone to fix it if that makes economic sense.

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TingTing N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received product

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I ordered the new IPhone which is ice $1000. My husband also ordered the same thing. My husbands phone arrives with no problem. The delivery service used required a signature as proof of delivery. My iPhone never arrives. Walmart tells me the delivery service used for my phone says they delivered it. No signature was ever requested. There is no proof of delivery except for the delivery service saying they delivered it. Walmart says that if I truly did not receive it, I need to file a police report before they can send me a replacement or refund. I file a police report and submit it the case number to Walmart. They says its not good enough. I need to send a copy of the actual case report. There is no way for me to access a report. I send them a photocopy of the police officers card and the case number he provided me. Walmart can call him or the police department to verify that I reported it missing. I have not heard back from Walmart. I do not have an infinite number of hours to keep calling and going around in circles with Walmart. It has been 6 months. Bottom line, I spent over $1000 at Walmart for no iPhone and hours of being on hold
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Loss:
$1250
Pros:
  • Price
Cons:
  • Poor procedures and customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Confirm they require a signature for delivery before you buy high priced items

Doris S Ytt

Not pleased with packing and handling

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Got many boxes. Some with heavy canned goods on top of chips which were crushed opened spilled in box. Many other boxes such as spaghetti spilled out into delivery box. Wasted roughly $40.00 in all. I was pleased got all I ordered on time just not all in one piece. Outside of box did not show any damage at all.
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Loss:
$40

Preferred solution: Let the company propose a solution

User's recommendation: Complain if your product arrive damaged

David S Npg

On returning a video game

They did not take it say it is copy right they can't return it
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Preferred solution: Full refund

1 comment
Guest

Almost every store has a policy saying that returns must be un-opened or you can Exchange them for same item. This is pretty much any place that sells new software.

Anonymous
map-marker Windham, Connecticut

Wal-Mart disregards customer health

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Wal-Mart said I couldnt shop without a mask so Im suggesting they have exclusive times for people to shop who cant wear a mask.
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Pros:
  • Affordability

Preferred solution: Let the company propose a solution

User's recommendation: Request a time for non mask wearing people to be able to shop like masks wearing people get to have.

Anonymous
map-marker Philadelphia, Pennsylvania

Never received my order that was supposed to be mailed April 21, 2020

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Walmart - Never received my order that was supposed to be mailed April 21, 2020
I ordered Disposable Face Masks back on April 4, 2020 and they were supposed to be shipped on April 21, 2020. I waited a few days and spoke to one of your customer service representatives named Maranda on Thursday, April 23, 2020. Maranda assured me that someone from your Resolution Department would be calling me back in 24 hours. No one called me back. So basically Walmart already charged my debit card for a purchase that I have yet to receive. Walmart.com tracking system is the worst and it isn't accurate. My package was never delivered to the post office at all. To make matters worse, the face masks weren't mandatory earlier this month but they are now as of last Sunday and Walmart is price gouging me 100 masks for 65.99. I will be reporting this to the attorney general's office because that is against the law. I think I will take my business and money to Target, where they care about their customers.
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User's recommendation: Give your business somewhere else because Walmart doesn't care

1 comment
ramjet

They were not very expensive. You said they were less than a dollar apiece

sam t Pbr

Compliment

Thank you Walmart Associate, Miss Joy of the St. cloud store.Miss joy went above and beyond to help me turn my phone back on after I ran out of minutes and needed a computer to add more minutes. She used her own phone and help me add the air time numbers which allowed me to turn my phone back on.Thank you.
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Gregory M Arm

Non delivery

Gregory MILLER 67 S Munn ave apt 10e East Orange NJ 07018 noah52@***.net On. 8/12/20 I received a notice of delivery from Fedex, Tracking number 395702****34, My building stop taking packages from fedex ,USPS, Amazon on 8/10/20, I was home doing this suppose time of delivery, 10.28 am I did not receive any package but yet it says it was delivered, I sent a complaint to fedex I have not gotten a response yet, I would like my Item replaced Order number 495206*-990268, Your prompt assistance I would be appreciate .
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Preferred solution: Deliver product or service ordered

Debra R Bwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Walnut, Iowa

Equitable shopping

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In the same way that you provided an hour of shopping for high risk shoppers could you also provide a time for people that are unable to wear a mask to also come in and do their shopping at a designated time. That would be much appreciated by the community.
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Pros:
  • Location and product selections

Preferred solution: Let the company propose a solution

Teresa T Zfo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Painesville, Ohio

Will not wear a mask to your store..

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Will not wear a mask.No
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Preferred solution: being a sheep

3 comments
Guest

Oh come on. Is your face so beautiful you cant bear to cover it up? I doubt it.

Guest

Ok Karen...

Guest
reply icon Replying to comment of Guest-1893858

What is it with all the Karen comments? I know what it means but why the name Karen to describe a person like that?

There are much worse names than Karen, like Agnes, Gertrude, Martha maybe. What is it about Karen? That is my aunt's name and she is a very nice person. Who decided it would be Karen and why did everyone else decide to go along with it?

I'm being serious. How and why do sayings like this happen?

Too much time on peoples' hands? And like I said, why the name Karen specifically?

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Anonymous
map-marker Houston, Texas

Order problem on app

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I didn't want to go to the store right up the road, so I placed an order for delivery. I was notified that one of the items had to be picked up at a store in another town. I tried to correct the issue by using the app, didn't succeed because the icon in the top right corner wasn't there. After I was notified that the item was ready to be picked up in another town, I contacted customer service, the problem was fixed promptly and courteously, but should be able to fix it in the app.
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