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Violation of refund policies.

1.0
Update by user Jan 27, 2023

I have informed them of my filing in which I’ve filed with two agencies already and they want to accuse me of violations to cover their own tracks.

Original review posted by user Jan 27, 2023
I made a purchase online which was delivered by the store in Greeneville TN to my home. The delivery was over 8 hours late...
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#4325776 Review #4325776 is a subjective opinion of poster.
Location
Bentonville, Arkansas
Pros
  • No pros except being great at taking peoples money
Cons
  • Everything from orders to delivery bad within a
Loss
$238
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Horrible customer service

1.5
I made Five phone calls to Walmart customer service tonight trying to ask a simple question about my order and the first person could barely speak English so she hung up. The second person answered the phone but just breathed into it and never even said hello. The...
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2 comments
#2303188

Well, work on your own English before you criticize others. You should have used a comma here.

Let me correct you. The fourth person I called laughed so hard with her coworker, she hung up rather than stopping to socialize. Not only did you misplace a comma, but you also did not use the proper tense. When you posted I guess if this is the only customer service you have, then what is the point?

Here you are asking a question and the sentence should end with a question mark, not to mention you also missed a comma. AGAIN.

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#4325213 Review #4325213 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Membstship

Charges for membership that I do not wish to pay. The membership advantages are not helpful to me . Walmart does not deliver to my home & I really do. Not need paramount tv . Please remove the charges as I have declined it.
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#4323692 Review #4323692 is a subjective opinion of poster.
Preferred solution
Full refund

Received the wrong item

Order #200010****19769 I ordered Systane nighttime ointment and received Genteal instead. We ordered systane because it works better and it was on sale. We would like to have the systane instead. When I called last week they said they would send out the systane and I would receive it Monday. I have still not received it.
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#4321478 Review #4321478 is a subjective opinion of poster.
Location
San Jose, California

Received the wrong item

Order #200010****19769 We ordered Systane night gel and paid for the item. We received Genteal instead. We ordered Systane because it works better and it was on sale. We would like the systane. When I called last week I was told that the systane would be sent out and I would receive it on Monday. I have not received it.
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#4321459 Review #4321459 is a subjective opinion of poster.
Location
San Jose, California

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Alerts on my phone

I am getting notifications alerts on my phone (text messages) at 3 and 4 AM that something has shipped. I have replied stop at least 10 times and it keeps doing it. Emails are OK, but please stop texting me. I am the mother of a polce officer who works nights and my phone needs to be on high in case something happens. It's very alarming when those texts come through that early. PLEASE STOP SENDING THEM!! (785) 806-****. Joy Shavey Thank you!
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#4320999 Review #4320999 is a subjective opinion of poster.
Preferred solution
Stop texting me at 3 and 4 in the morning!

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Walmart Gift Card Scam

3.0