Walmart
Reviews and Complaints
6.8M
CLAIMED LOSSES
11.1K
TOTAL REVIEWS
2.1M
PAGE VIEWS
106
ISSUES RESOLVED
Walmart Reviews
New Reviewer
Why was my order delayed
I bought bed frames on September 20th and still haven't received my order and today is October 6th which is ironic considering it was supposed to be here on Sunday the 26th.
1 comment
ID
Cons
- That no one apologized for the wait time
Loss
$609
Preferred solution
Full refund
Refund
I bought a 70 inch tv online ...when I received it ...the screen was broke this was in August....I've been giving the run around ever since a company called pilot picked the TV up on Sept. 24 and been told 3 times that the money would be on my card in 24 hours of course it all been a lie
1 comment
ID
Location
Chicago, Illinois
New Reviewer
Unauthorized and unexplained charges!
I am a frequent shopper at walmart application. I realized i have unauthorized charges and unexplained recurring charges on my bank statement.
1 comment
ID
Location
Blue Ridge, Virginia
Pros
- There price
Preferred solution
Full refund
Refund online purchase
Why was I NOT sent a return label at the end of my email, twice! Someone is not doing their job correctly.
ID
Location
Ocala, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNever got my groceries
They delivered my groceries to the wrong address, so I never recieved them. My family and I are suffering from covid, so we have to quarantine for 14 days. It doesn't help that they can't resubmit my order. They said they would refund my money, okay great, but I don't have the money to do it again until I recieve it back. And I have children in my home.
1 comment
ID
Location
Indianapolis, Indiana
Pros
- Selfcheckout because i could get out of the store faster
Cons
- Store managers who failed to talk to me
- Poor customer service--did not match ad
- Not enough staff helping customers
Loss
$47
Preferred solution
Deliver product or service ordered
New Reviewer
For my refund
The number that was given to me was a wrong number it was Capital One which I don't want I want Walmart
1 comment
ID
Location
Chesapeake, Virginia
Loss
$38
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDelivery
Original review updated by user Oct 06, 2021
Signed up for Walmart's Delivery Service today, which offered me a 15 day trial, then $12.95 a month. Placed an order and my debt card has already been charged a $9.95 delivery fee. Payment is not even due until after the 15 day trial is over, on 10/21. What a lousy way to treat your loyal customers. You're so intent on getting your money that you didn't even do the right thing. There was absolutely no justifiable reason to rip me off. Why offer a free trial if you're not even going to honor it? Tried to call you and no answer. I am beyond disgusted. Warning others so hopefully you won't rip them off as you did me, a diabled senior on a fixed income. ID
Loss
$10
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWalmart e gift card issues
I still have yet to re-contact them to try and get my money back. Last I talked to these idiots they said they don't have record of it, and other ***
ID
Location
Harrisburg, Pennsylvania
Very poor delivery service
This is very dissatisfying your company screwed me again and always some sort of excuse after another
User's recommendation: If you can drive to the store, delivery sucks, excuse after excuse, and not once have offered compensation for their night mare,, I am considering using Amazon from now on at least they take care of their customers unlike Walmart.
ID
Location
Cheyenne, Wyoming
New Reviewer
I was told toilet paper was delivered. I was watching for it and received text. I was sitting watching for it. It was not here. This is second time this has happened in last 2 orders. I was told that they had a signature which was receipt for package. Somebody signed...
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ID
Loss
$35
Preferred solution
Full refund
New Reviewer
If they were sending a replacement iPad and when will it get here .
Well the iPad I ordered never showed up and tracking said it was delivered but it wasnt here. I talked to someone he asked me if I wanted a replacement or money back I BBC said a replacement I have been wanting a long time. Well I B was wondering whe it C would arrive
ID
Location
Conway, Arkansas
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I am an 80-year-old disabled senior citizen. I order from Walmart because I am unable to get to store. I ordered a farberware deep fryer, order # 954421****715, and it was to be shipped to my home. Then they emailed me saying it was to be hand delivered because it was...
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ID
Pros
- Easy return
Cons
- Bad attitude of customer service manager
Preferred solution
Let the company propose a solution
Cant return a purchase at store level
My review? The *** you taking about what review ? I'm complaining about the fact I COULD NOT return my Bluetooth headphones that were less than 24 hours old. Yes I paid cash. Yes I couldn't figure and the receipt did e to the fact it was there wn in the garbage and taken to the landfill by the Polk County refuse. Not everyone else m the world today has a credit and or debit card. Quite honestly we shouldn't have to. But the C.S. rep I dealt with flat out said " NO RECEIPT, NO RETURN" !! The sad messed up part is that I didn't want to return them for money. I simply wanted to exchange them for A WORKING PAIR.
1 comment
ID
Location
Lakeland, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I have been an online customer since Aug 2020 and I have been ordering groceries for delivery every weekend since then. I placed an order on Oct 2nd for delivery on Oct 3rd between 5-6 pm and received an email on Oct 3rd at 5.40 saying that they are extra busy and will...
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ID
Location
Lauderdale Lakes, Florida
Preferred solution
Let the company propose a solution
New Reviewer
Only half of order over charge and cancel the rest of order didnt have it in stock
Over charge on the part of order I did receive I only order 20 items and charge for40 and the other part that u didn't have in stock. I cancel and still charge !!!!!
ID
Location
Oakland, Maryland
Loss
$93
Preferred solution
Price reduction
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I hate when a high end retailer with well paid workers doesn’t call to apologize.