Walmart
Reviews and Complaints
Not happy with customer service
Faulty packaging
Horrible customer service
Shelves are to high
Our treadmill from Walmart nightmare!
My wife and I (we are both in our 60's) purchased a treadmill from Walmart.com last month. Now we knew that it was not going to be put together, however we did believe that since we paid $50 extra for shipping that they would at least bring it to the door.
No where on the site did it state that this was curbside service only. The treadmill arrived a couple weeks after ordering it and guess what....they unloaded it on the road...end of story. Now here we are looking at this 225+lb box that we have to try and get into the house by ourselves while it is snowing like crazy. It took us quite awhile to be able to push and shove this box to get it to the door (my wife hurting her arm and leg and me pulling something in my back).
Needless to say I contacted Walmart.com to complain about his heavy box being basically dumped in the road and how we had to struggle to try and get this box inside our home. At first they kept passing me on to "someone higher up" until the last person said that she was passing it up to someone yet higher and they would contact me. WELL you know it.....no phone call. Several days later I contacted them again, guess how they decided to handle it.....they refunded me a WHOLE $15.00 on our over $750 purchase.
Ok now we have learned a very valuable lesson.....NEVER buy anything large from Walmart because it will be dumped where ever the delivery company chooses and Walmart does not care. Oh and now I am going to physical therapy for my back....this treadmill experience has me out of pocket a whole lot of money.
Preferred solution: Let the company propose a solution
WTF , I have no idea .
Slip and Fall in Walmart Alabama Store
- No concern for customers
- Bad customer service
Savings card balance disappeared for the second time
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Verified ReviewerPayment
Grocery items & other items “NOT STOCKED”
Walmart in Hilltop Mall,Richmond-Customer service sucks..
First let me just say that the staffs are very rude.It is completely understandable that the place is always crowded and they get ignorant customers that come in,but i had a problem with something and wanted some reassurance/questions answered so i requested to speak with the store manager and he said the store manager was busy,and on a phone call.He also kept cutting me off and in the middle of our conversation,he walked away from me when i asked him to stop cutting me off so i can explain myself thoroughly.Though ,once i spoke with the store manager he was understandable and apologized on behalf of his rude,lousy,assistant manager.I believe his name was "Chris".The fact that they let people like that become managers...
Ripped off
Bought a 50.00 gift card (outback) from the Walmart store in Missoula, Mt as a gift for my brother. When he tried to use it at Outback they said there was no money on the card so he paid for his bill out of his pocket.
We called the number on the card and they said the card was never activated. I took the card back to the store were I have been a customer for over twenty seven years and tried to explain what had happened. Might as well been talking to the wall. The person and the Manager that showed up showed no concern or tried to do anything but lip service.
I expected a little more for being a lifetime customer.
I or any of my family will not be back. Maybe with that extra 50.00 they can afford to hire more competent staff.
- Like the
- I like the store
Preferred solution: Full refund
Resolved: Worst experience ever it was ridiculous!
Apologized.
$10 Generic prescription not at this Walmart
I have been buying this some prescription at this Walmart for years I called the prescription on the phone as I always have. The next day I received a call to pick up my prescription it was ready to go.
I show up and my $10 increased to $24 they told me that the hurricane caused them to get it from another supplier. If that was the case I can understand but they knew this when they called not tell me at 8 pm when I'm picking it up .
if I was not out I would have told them to shove it I will be moving my prescriptions else ware. But it only gets better when I was going to take a picture of the sign that reads $10 Generic for 90 days they said no pictures and called security.
Preferred solution: Inform the custoner that the price is higher and why when the called when it was ready
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Verified ReviewerReceipt trouble, loosing money when I use saving redeeming
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moral of the story : get to Walmart at 9:00 a.m.
And your point is?? You are just an idiot.
Lol. Takes one to know one.