Anonymous
map-marker Tobyhanna, Pennsylvania

Items not ordered being shipped

Items not ordered being shipped--will refuse
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1 comment
Guest

What makes you think they are shipping you anything? If you didn't order and PAY for them they aren't shipping you anything.

Chuck P Ifm

Do not buy insurance plan. Its worthless

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Updated by user Jan 23, 2020

While in hospital for nearly a month, the scans showed broken ribs, pelvis, and several vertibrae along with broken collar bone.Because of my cancer, I do not blame WM for all.

Updated by user Jan 23, 2020

What happened to cause injury; chair was locked ( unreclined) stood up and chair openened causing nasty fall that knocked me over breaking table on my way down to floor.

Original review Jan 23, 2020
Bought Serta recliner with the Assure 2 extra year coverage. I was 130lb under max recommended chair rating. It didn't take long before it wore out and the mechanisms began to fail. I'm not the most patient person, but before going back on chemo, I tried to get problem resolved. I've been waiting for at least a year waiting for the repair company to call to set date and time to come fix the problem. Still I am waiting after several calls to WM, each time telling me that it would be resolved ASAP. Again, however, Nothing!! Basically I am stuck for buying another recliner because the insurance is a scam. Also, I will warn other chemo patients about this shoddy service and if it works out to help even 1 other person, then this won't be in vaine.
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Pros:
  • Usually good prices
Cons:
  • Horrible extended warranty
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution

Amber W Aie
map-marker District 2, Tennessee

Don't put up with it.

1st COMPLIANT. My daughter takes clondine .03 mg at night to sleep . She will not sleep without it. Can called the pharmacy requested refill . Ok my husband goes to pick meds up. The lady informs him that they want have any until tomorrow. My Autistic daughter did not sleep that night or the next day. Ok I go to Walmart the following day. I ask for meds the lady informed me that it would be the next day before they would have them. I stayed calm. I said that's what u said yesterday. I said I have an autistic daughter at home that did not sleep at all last night and ur gonna tell me she want be sleeping tonight either. She said hang on . So I waited I went bk up to counter I said what did u find out she went over started counting out pills and then brought me a bottle with a few clondine. I think it would have been better if she wouldnt have brought me any pills at all. Because my reaction was me nor my child have slept bc y didn't have her pills and. Ok quick review of what just happen . They couldn't feel her sleep meds u say it will be tomorrow. Tomorrow comes me nor my child have slept truck didnt come u tell me u can't fill her prescription til tomorrow. But end up giving me 3 or 4. She only takes one at night. Morale to this is they had the meds they could have gave her and didnt I don't understand !!! Now 2nd complaint. Vanderbilt called alcohol pads in. Bc my daughter needs them she has diabetes. 1st Lady tells me he was never called in . I call doc they say it'shows Wal Mart received it. I call wall Mart tthey said Tenn care don't pay for alcohol swabs. Ok can I have prescription they sent she tells me prescriptions that ain't cover go in this box. Ok it's not there she has no idea where it is. Ok I call wall greens the the lady says yes pretty sure they r cover if not our pharmacist will call ur doctor and c if u can use different brand. That is covere But willxdcovered
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Pros:
  • That you could purchase online directly from the baby registry
2 comments
Guest

Go somewhere else... Problem solved....You're welcome....

Guest
reply icon Replying to comment of Guest-1814574

Yes, but anywhere else that they go is going to cost them more money!

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Karen V Iwg
map-marker Anaheim-Santa Ana-Garden Grove, California

Don't buy Wal-Mart gift cards!!!

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I purchased a Wal-Mart gift card for a Christmas present. The recipient said she tried checking the balance online and the card didn't show activation.

She called and was told to go to the store with the receipt. I met her at a Wal-Mart convenient to her. The manager said I had to go to the Wal-Mart where it was purchased. I drove to the store of origin where the manager said that it checked out.

Yes I purchased the card, but no, the funds could not be released. The people who vend the cards could do that. My husband stood there on the phone with me at customer service talking and waiting for someone to fix this at the 1-800 number. This woman told my husband to purchase another card and they could transfer the funds onto the new card.

What??? No way. There was more waiting on the phone like this company has never dealt with this issue before. Finally she gave my husband codes and numbers for him to register with on their website.

3 hours wasted, and we will not get our money for two days. Oh, did I mention I am a person of color?

View full review
Loss:
$50
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: My card properly activated now.

15 comments
Guest

This is March and Walmart is still playing games. They labeled my daughter and I as fraudsters!

Our good name has been tarnished because WALMART didn't remove bad cards from the store floor! They have NOT apologized. They have NOT returned my money! They have NOT taken responsibility for this situation.

The gift card purchase transaction is on tape. The gift card should have immediately come up as bad, and the woman at customer service who waited on me should have said something right then. Why? Because I didn't look like her, she continued to ring up my order.

Shame to the woman who thought so lowly of me. Shame to the manager who later dismissed the incident as the fault of some gift card distributor.

Shame to you Walmart. It is sad that people are not civil, but these are the facts.

Guest

This is so stupid. The question of color does not belong ANYWHERE on this board or in any of these posts. There should be an age or IQ requirement to use the internet.

Guest

Those racist POS's! I can't believe they saw you coming, noticed your skin color, and then decided, according to you, to scam you based on your skin color.

How awful! You are so brave and courageous for fighting The Man and the white patriarchy. Be careful, though, because whitey will get you in other ways. If someone gets your order wrong at a fast food joint, it's racism.

If someone doesn't hold the door open for you, it's racism. If someone cuts you off in traffic, it's racism. If someone disagrees with your opinions, it's racism. Make sure you always call it out whenever your see the white devils try to treat you differently because of your skin color.

And don't worry, you can't be racist because you are not white. Racism is defined as: any act committed by a white person.

Guest
reply icon Replying to comment of Guest-1801032

You forgot one: If law enforcement pulls you over for speeding or some other kind of traffic violation, that's racism!

Guenevere Swd

Who really gives 2 sh!ts wth your skin color is! Come on, this is so freaking stupid.

You know the problem with racism, isn't just legitimate racism? It's the fabricated kind, the kind that's only in your head and you use whenever something goes wrong in your life. It's stupid, pathetic and invalidates legitimate racism. It becomes a problem when you want to use it to make yourself a victim, instead of being a victim!

Obviously if Walmart cannot put the money on the card because only the ones that vend the cards control that doesn't mean you were treated different because of your skin color, it was because they CAN'T control that. How the F is that racism.

You're a freaking moron and only a victim in your own head. In fact, you're the one that sounds more racist in my opinion.

Guest
reply icon Replying to comment of Guenevere Swd

"WE ARE ALL JUST PART OF ONE BIG HUMAN FAMILY!" --- TickleMeMcHomeless

Guest
reply icon Replying to comment of Guenevere Swd

My husband is White and I am mixed race. Still no resolution.

Guest

You had a good complaint until you pulled the race card.

Guest
reply icon Replying to comment of Guest-1799605

Are white trash people allowed to pull the race card when they are dealing with a situation where everyone else is of another race, and they feel like they are being singled out for unfair treatment because of it?

Guest
reply icon Replying to comment of Guest-1799605

An unnecessary emotive remark. Thank you. But still, I didn't say what color...And still no resolution.

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Anonymous
map-marker Memphis, Tennessee

E-gift card

I purchased a itunes e-gift card yesterday morning for 100 dollars and i dont know if i was sent the real card or not but i did not receive the card number or the pin number my email address is cns71361@***.com
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1 comment
Guest

Really shouldn't post your email on her, bud. This is a review website. Walmart doesn't read this.

Anonymous

Don't expect any customer service. It isn't available.

Not only did I ask for assistance from 3 different Walmart employees, who seemed as if I was being a major interruption, the third person I asked did not have a clue...about anything. I honestly felt like I was speaking with someone who was comatose. I would think a properly staffed information desk, or kiosk would be something Walmart could trial and see if that could work. Most other multilevel retail and professional companies provide that. I could give you a plethora of reasons, as well, that this would work and applications that these people could be responsible for. But I won't hold my breath.
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Preferred solution: as stated

3 comments
Guest

Friend, from looking at someone's response to your comment, and to what someone said about mine, I would say that Walmart hires people to post negative remarks about reviews that complain about what goes on in their stores. Concerning what you said about "comatose" workers at Walmart, they are even worse than that in the Chico, California store.

They are known to be outright rude, they will tell the customer they don't care about their job, they swear, they act rude and crazy. Then, if you buy something and have a problem with it or want to return it they will find a way to make it impossible.

Costco seems to be doing better these days when it comes to wanting to return something, and their staff seem to be better trained too. I will boycott Walmart for years after this latest incident with them.

Guest
reply icon Replying to comment of Guest-1835110

Who made a negative remark about the review? Just a statement of fact. Your post even supports the idea that there are no knowledgable salespeople there.

Guest

What kind of assistance were you looking for? Most of the employees you encounter at Walmart are just there to stock shelves.

Don't expect to find a knowledgable salesperson in any big box discount store. If you need help purchasing a product you should be shopping at full service stores.

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Juby A Uef

Do not buy from Walmart.com

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I ordered a iPhone on Black Friday with the promotion of $400 E gift card and I received the product on December 2 I activated the product and I never received a gift card so I contacted Walmart customer service and they told me it would be coming in one week after that I made almost 9 phone callsEverybody told me the card is on its way or we will escalate this issue to our senior customer resolution team And this issue been Going on for the past 30 days and finally yesterday I called the customer service again they said I will resolve the issue right now Few minutes later they told me again they had to escalate to their senior customer Relation center And later in the day I received a phone call from the supervisor of the senior customer relations saying that I am not qualified for the gift card and And she dont know what is the reason for Me not qualifying for the card now I passed 30 days from the purchase so I cannot even return the phone I felt like I have been cheated by the Walmart by telling lie all these days until Yesterday SadI dont recommend this company because the customer service is worst and I dont know what theyre talking about they didnt give me an explanation why I am not qualified for this card which I was told all these days that I will be receiving it in few days.
View full review
Loss:
$400
Pros:
  • Terrifying
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Zuleika Jdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shepherdsville Northwest, Kentucky

Gift card failure and overall disappointing visit to Walmart

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I was using the Manuel checkout around 10 pm tonight (10/10/19)and my gift card(with a $25 balance) wouldn’t read on the card reading device. I called for a young lady(Walmart employee) who was overseeing these machines to inquire as to wether she could help me with the issue. She tried swiping the card a few times and the machine would not register it. She then just tried to hand the card back to me and act as if nothing could be done. I asked if she could possibly try to re-process my items on her register and try her Card reading device. Seeming unpleased about this request, she then proceeded towards her Register/Checkout Station. After re-entering my Chosen items to purchase,or so I thought, she tried swiping the card a few times and handed it over to me. Next she stated nothing could be done until Customer service was open on the following morning. Baffled, I asked if there was a way she could enter the card information manually and she responded with “No”. I then explained how I would like the funds transferred to another gift card so they could be used. She offered no solution(nor did she consult with a manager about the decision) and stated I would need to return tomorrow. I had no cash on me and realized I had left the Card (containing my Currency) with my significant other. I had not informed her that I had no other form of payment on my person, however I’m under the impression that she assumed such by the little smirk and short giggle/chuckle she let out. Not only was I offended, I was embarrassed. While sitting in my vehicle for a short bit, I digested what had just happened and considered speaking with a manager. I decided to go home without my 4 items ( a six-pack of Diet Mountain Dew, a pair of small bandage Scissors, a can of Barbasol Shaving Cream and a bag of Purina Beniful Dog Food totaling $14 dollars and some change). This decision was made mainly on behalf of embarrassment and partially because I have never had to speak with a Walmart manager about any kind of problem/ issue. I was unsure of the best move to make with the given situation, so I decided I would just address the issue after work on the following day. I’m expecting it to be resolved, however still a little upset about the whole ordeal. I’m not exactly sure as to what should be done about the situation, however I feel it needs to be addressed and handled accordingly. Maybe the employees should be trained on how to properly address situations that could be embarrassing or uncomfortable to Customers. They should also try to be as understanding and helpful as possible. It probably wouldn’t hurt(if it doesn’t already exist) to add a function to the registers allowing Gift Cards to be manually entered. This would aid in times when the magnetic strip of a card will not transmit the proper information or when the machine is not properly gathering the necessary information to preform a simple transaction. I’m certain that my funds need to be transferred to a different card or should at least be available for my usage on 11/11/19. Some sort of compensation would also be appreciated for my embarrassment, the lack of professionalism and my wasted time/energy on this Hindering trip to Walmart. Upon leaving, I had to drive 45 minutes to get my funds and go to a different establishment in order to obtain my desired items. Not sure I’ll be purchasing/using “Gift Cards” from Walmart in the future.
View full review
Loss:
$50
Pros:
  • Affordable
  • Convenience
Cons:
  • Lack of effort to meet customers needs
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

1 comment
Guest

I understand that you are upset, but it is Much better when you Only post What is Absolutely needed instead of Every small detail.

Dwight Z Buy
map-marker Phillipsburg, New Jersey

Have not spoken to any one

Because I’m working through this national crisis through a temp an I’m am not being transferred through the company or anything when this is over
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Preferred solution: No

2 comments
Guest

What is your reason for posting this?

Guest

I do not understand what you posted this on pissed consumer

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Michael F Yfr

Do not give the walmart gift card

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trying to register two walmart gift cards and all the registration replies is invalid card information. what a joke!
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Reason of review:
Access/ activation issues
3 comments
Guest

PLEASE BRIG BACK THE FRIENDLY STORE GREETERS AT THE FRONT DOORS. I MISS THEM!

Guest
reply icon Replying to comment of Guest-1818623

Hail, I'd like to get a job doing that. Sounds pretty easy to me.But I'm only going to say hello to everyone.

I'm not about to go chasing after any shoplifters. And I want to be paid $29.99 an per hour, plus benefits.

Guest
reply icon Replying to comment of Guest-1820253

Would you settle for $7.50 an hour and no benefits? Take it, or leave it!

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Resolved
D W Rtw
map-marker Norton, Virginia

Resolved: Find another store to buy your electronics

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Updated by user Dec 28, 2019

Purchased TV at another store.

Updated by user Dec 28, 2019

I have nothing against this or any Walmart. It was only that one day that sucked.

Other than that, the folks (not same folks though) at Walmart and the electronics dept. have been helpful.In this area of Virginia, there are not a lot of choices or competition to Walmart, unless one takes the time to drive to Kingsport.I live in southeast Michigan and there are many competitors to Walmart. I grocery shop at Cosco.When I arrived home I went grocery shopping and looked at the TVs. That's when I saw the the TV I like and purchased it there (3" larger and $50 cheaper).

I brought the TV to Virginia on my return trip.Walmart did try to contact me through email - they did not have my phone number.

They tried to contact me promptly (day or two later I think) I had no interest in talking to them. I wait and shop elsewhere.As far as I'm concerned this case is closed after I decided to wait and buy the TV in Michigan

Original review Nov 28, 2019
Store 01302 Nov. 28, 2019 approx 4PM. I wanted to buy a 60" Vizio television Tatoo guy was the person going to assist me. I asked him a question and he asked his co-worker. His co-worker essentially said I was lying (but not in those words). Anyway, Tatoo Boy left and the other two employees (one that said I lied) in the electronics department would not assist me either. The night before approx 9:00 I was there to buy a television and no was around for at least 20 minutes to assist me. I walked away to the sporting goods and came back a few minutes later. No one around. I have many other options in that I don't live in this state, but here only once in a while. I could by the television at Best Buy or other places and bring it to this home, E.G. I don't need whatever is sold in that electronics dept. You may bet that I will let everyone I know what happened. Will anyone read this complaint? I'm just one person - does this complaint matter to WalMart?
View full review
Pros:
  • I like many things about walmart and this particular store too
Cons:
  • Employees in electronics dept about 4pm suck
Reason of review:
Poor customer service

Preferred solution: I bought the TV, same brand, but slightly larger (3") for $50 less than Walmart; bought TV at Cosco in Michigan where I live

2 comments
Guest

I am sure that tattoo guy has a name. So, what is tattoo guy's name?

Guest
reply icon Replying to comment of Guest-1784293

I don't know and does not matter - I don't ask the employees for their name. He was friendly, but walked away.

Although I listed two issues I had, I had tried three times to get the television I wanted. It worked out better I didn't get my television from Walmart I bought the same product, but a little larger screen size for $50.00 cheaper at Costco.

Also I have a four year warranty that didn't cost me extra. Walked in there; bought it; and left with it - with their help.

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Rusty w Nmc

Stay away from Walmart visa cards

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The online sight said my card is Not approved. The on line sight and phone number will not address problem and I have no way to speak to customer service. Poor customer service that is trying to avoid customers and problems. Other visa gift cards have numbers to speak to customer service. Stay way from Walmart visa card
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Reason of review:
Poor customer service

Preferred solution: Get my card to work

7 comments
Guest

MY FAMILY DOLLAR STORE DOESN'T APPROVE OF MY LIFESTYLE. (I am a poor person who wears a backpack wherever I go).

Guest

I thank that Wal-Mart should start having those employees that eyeball while you use the self-checkout lane start giving out treats to the customers after they pay, as a reward for checking themselves out. They could offer you your choice of an apple or an orange or a candy bar or a can of pop.

It would cost them very little for these giveaways, but you would be surprised in the goodwill that it would endeavor towards the customers. It's like, "Hey, I don't normally use the self checkout, but if it means that I can get a fresh delicious apple to munch on afterwards, I think give it a try." Or give at least some kind of reward for checking yourself out.

And have those people eyeballing you have friendly and smiling faces and not be looking at you like they think that you are nothing more than a criminal who is trying to pull at fast one. It Pissed Off Consumer me every time they do that to me!

Guest
reply icon Replying to comment of Guest-1803814

candy bar and pop plz

Guest
reply icon Replying to comment of Guest-1806155

Sure, you can have one of each. What kind of candy bar would you like, Baby Ruth, ButterFinger, Hershey or Twix?

And would you like a Coke, Dr.Pepper, Mountain Dew or Sprite? Thank You for shopping Wal-Mart, and Thank You for using the self checkout today. We Appreciate your business.

Have a wonderful day. Come back and see us again real soon!

Guest
reply icon Replying to comment of Guest-1803814

They give me the "evil eye" like they are trying to cast a spell on me or something. They act like they think that I am nothing more than a common criminal who is going to try to bag up and leave with items without scanning them first.

I sure do miss how it was before Wal-Mart moved in and I bought my groceries at the Full Service grocery store that was just next door. They were always nice and friendly over there and would ring up and bag your groceries for you.

Guest
reply icon Replying to comment of Guest-1808817

Maybe if you wouldn't wear a backpack everywhere you go then people would stop thinking that you are stealing stuff. How do they know that when no one is looking that you aren't just stuffing that backpack wuth a bunch of very expensive small items? They don't.

Guest
reply icon Replying to comment of Guest-1814189

I didn't start out that way. But after having bags of groceries splitting open on me so many times, I finally wised up and went shopping with a backpack.

Actually, it allows me to purchase much more than I ordinarily would if I was having to carry everything with both arms in plastic bags. With a backpack, i can put all of the real heavy stuff like canned goods and liquid items inside of the backpack and then just carry the lightweight stuff in the bags that I am holding in both hands.

I used to live out in the middle of nowhere and it would take me two hours and twenty five minutes to walk to the nearest grocery store, and a little bit longer than that to walk home, because I was worn out and had both of my hands and my backpack full of groceries. Sometimes folks would see me struggling with all of that crap and they would stop and offer me a ride, but some times I would walk the whole way back home and then I could say "I just spent 5 hours traveling to and from the grocery store." But thank goodness that many times I would have some nice person stop and offer me a ride part of the way home.

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Amber D Efk
map-marker Tamaqua, Pennsylvania

Don't work for walmart

I have the chime app and I still have not received my check. I'm suppose to get it today but I'm still waiting. I would appreciate it if you deposited my check into my account. I have bills to pay.
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Preferred solution: Apology

1 comment
Guest

You would be better off talking to your HR department than posting on a site not related to Walmart.

Pam J Agg
map-marker Ephrata-Soap Lake, Washington

Market side Cesar dressing

Cant believe I cant buy the market side Cesar dressing anywhere Please bring this back.
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Preferred solution: Deliver product or service ordered

2 comments
Guest

Maybe they stopped making it because not very many people were buying it.

Guest

CORONAVIRUS PANIC: Lake Charles area shoppers empty store shelves of toilet paper, hand sanitizer. What a bunch of nut-jobs.

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Anonymous
map-marker Huntsville, Missouri

Shop at NotWal-Mart!

Walmart - Shop at NotWal-Mart!
Bring back PLUSH PIPPIN APPLE PIE ! Wal-Mart release this company from the exclusive contract or STOCK THE PRODUCT! your great value pie is total crap... people won't buy it. Your customers are now shopping elsewhere where they can buy good products and aren't forced into buying your crap. Stop eliminating competing brands and forcing your crap ! You want consumers to buy your brand... make better stuff . Give a choice to your customers. You put your stores in rural areas with little or no competition so you can choose what YOU want to sell . So many people depend on your stores in my area because they cannot afford to drive to another store farther away. You take advantage of the neediness of the people who made you the huge company you are. I make the 45 minute drive to the next town and shop at Hy-Vee, they carry their brand and ALL the others. I buy several of theirs and some of my favorite brands as well ... because I have the choice to purchase what I want . Thanks for letting me rant , signed, ex-Wal-Marter
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1 comment
Guest

I believe that we also have a "GREAT VALUE" president as well. His ugly and angry sourpuss face would be the perfect public face for Wal-Mart.

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