Walmart
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Verified Reviewer | North Londonderry, PennsylvaniaHorrible unprofessional, poor bussiness handleing of my problem
made mistake on address spelling it 1267 Syner Road Annville pa 17003
- Supervisors were nice
- Poor handling of my problem unexceptable
Preferred solution: Full refund
The canceld my online order
Go to check out first before making order. See payment options
Jem Jem iPhone ripoff
Put your people on the same page!
Un-stocked Items
- Good value
- Value
- Missing merchandise
- Missing merchandise & employees blocking isles
Preferred solution: Let the company propose a solution
Be careful
- Had no answeres
Preferred solution: Let the company propose a solution
Poor policy and customer service
I purchased a laptop on Walmart.com. Two days after I received it, the laptop went on sale.
I sent customer service an email, and they never responded. Five days later, I contacted customer service again. One customer service rep told me she would take care of everything, and I would get the partial refund for the difference. She eneded up contacting a 3rd party vendor for a different item I ordered.
The 3rd party vendor contacted me and told me they don't sell laptops. I contacted Walmart again, and was told a new policy did not allow for me to get a partial refund for the price drop. I am still within the return period. I explained I can return the laptop, purchase the same one at the discounted price, and then Walmart would have to sell the laptop as an open box item losing additional money on that sale.
They acknowledged that could be done, but still declined to give me the partial refund. Instead of making it easy on everyone, and making a happy customer, they decided to make things inconvenient and lose additional money because they have a black and white policy from which they won't deviate.
- Poor policy
- Poor customer service reps
Preferred solution: Price reduction
Be warned
Preferred solution: Abide by the original promotion of no interest until 3/24/20
Wallscam
Bad food 2 weeks in a row
- Product variety and pricing
- Poor customer service and lack of training
Not to go or call ELECTRONICS for help ever
- Different items in stock
- Never available in departments to answer the phone
Don't order on line.
Hire White People
Online Tire Order Never Received
Preferred solution: Full refund
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Why do you think posting on a complaint site not related to the warranty company is going to do anything to resolve your problem? Rather than calling them take time to write a letter and send it to them via registered mail. Keep a copy to use in small claims court if necessary.