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Walmart - Eyeglasses Lenses Review from Winnsboro, Louisiana

3.3
Details
I had the same issue.I took in my Caviar eyeframe for lenses.Seven days after they said the lab couldn't cut the lenses to fit my eyeglass frame.Its either I get a refund or get another frame.I needed glasses so I bought the frame from them and took my Caviar frame back.I noticed when I got home that they replaced the screw by the eyepad not with the original screw but something off the color and way too long it stands out.I took it back the next day and first the tecnician lied by telling me "we didn't touch it".But its obvious they did so she said "we lost the screw.What do you want us to do?".I don't want to explode so I took it to VisionWorks to get it fix.And their tecnician said " not only that they put the wrong screw but they also scratch your frame trying to fit those lenses in".Walmart does not have an inhouse lab.What they can offer is very limited. I WILL not use them again.
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Review
#617856 Review #617856 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Register Checkout Review from Los Angeles, California

The last trip we made to walmart will be my last. We had a cart overflowing with groceries and two cases of beer. We put one case of beer on the belt and asked the guy to scan it twice. After all of our stuff was paid for we got to the door and the door clerk noticed we had only been charged for one case of beer. So no big deal, we went back and paid for the second one. When we walked out the second time the police were there and followed us to the car to check our receipts. Making us feel like straight criminals when we did nothing wrong. I will never shop at walmart again.
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4 comments
Review
#617806 Review #617806 is a subjective opinion of poster.
Reason of review
Poor customer service

Ad Match Guarantee Review

I am never again shopping at Wal-Mart 2334 on Lincoln highway east there csm is rude and racists. there add matching is a *** joke!! I told her to call the store that I was matching to and she wouldn't. They just lost me as I spend a lot of money there, here I come weis and giants.
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Review
#617719 Review #617719 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
That saying seem to only work on TV. Every time I go into Walmart it seems like the employees are the boss and I am their subordinate. I have basically been called a liar a many number of times that I cannot even keep count. I seem to have to scream at the top of my...
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7 comments
Anonymous
#972903

I wouldn't help you either! If I saw some crazy loon screaming at the top of their lungs I'd stay as far away from them as possible.You need professional help.

Review
#617574 Review #617574 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Review in Supermarkets and Malls category from Miami, Florida

3.6
Details
I was looking for a specific product so I called my local walmarts to see if it was in stock before I went. However every store I called I was transferred many times all of the people saying I was calling the wrong department in the end I was hung up on every time. Your workers telephone skills suck!
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2 comments
Review
#617263 Review #617263 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Tires Review from Salt Lake City, Utah

1.7
Details
About a year ago I went into Walmart trying to buy a new set of tires for a truck I had just bought. When I went inside one of the employees helped me buy tires online that he highly recommended to me, the only reason I bought them online was that they were on sale at the time online only. When my tires finally showed up it took Walmart about an hour to figure out that they didn't have a key for my lug nuts. Then I had to go over to another tire shop to buy one because they did not have one. Now about a year later I get a nail in my tire and take it to a tire shop that does free flat repair. When they pull in my truck they tell me that they cannot work on my truck because it has unsafe tires on it that have a way to small of a load range on them for my truck. I took them back to Walmart along with my old tires that Walmart had taken off a year ago. When I show up the lady there tells me that they can put them all on but two of the tires are pushing it. I then tell her that no one will work on my truck because the tires that Walmart had put on are unsafe. So they pull in my truck and after about an hour they pull back out telling me that they can't get my Walmart bought tires off my truck. I asked her how it took them an hour to figure that out and if they had a breaker bar, because I had watched them not use one on my truck. Then she told me that whom ever put my tires on last had cranked them down to much. Which the only people that had touched my tires had been Walmart. So she goes and gets me a manager who can easily tell that I'm pissed off tells me that there is nothing they can do. When I tell him that no one will touch my truck because my tires are unsafe he told me that Walmart wouldn't put them on if they were unsafe to be on my truck. I showed him my truck OME for my tires and he could see that Walmart had messed up but he couldn't do anything for me. So he went and got the store manager who didn't like me pointing out that they had messed up on my tires. He told me that the insurance for Walmart would contact me in 48 hours and let me know what they would do about it. After three hours of dealing with them I asked they would fix my flat tire because no one else would because they messed up and then they told me they couldn't because their tire shop was closing for the night. The next morning the insurance called me to talk it over with me. They were unsure why they were even brought in to it and told me that now that I know my tires are unsafe that I am now liable for anything that happened and that the store would have to work things out with me, and that they would contact the store and tell them that they needed to get ahold of me. It has now been three days and I have not herd anything back from Walmart about how they plan on making things right and having me in a safe vehicle. With all liability now on me I now cannot drive my main source of transportation until Walmart gets back to me. Walmart AUTO care is a joke never take your car there!!!
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1 comment
Review
#617006 Review #617006 is a subjective opinion of poster.
Reason of review
Bad quality

Employee Experience Review

I used to work for this company in Houston and there is a huge issue in promoting African American women. I wont go in detail of what store but i will say this HR isnt fair and and the only time you get a reaction is when his back is against the wall and he has no choice but to deal with you..Southwest Southeast areas of Houston..
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Review
#616915 Review #616915 is a subjective opinion of poster.
Reason of review
Bad quality

Walmart - Credit Card Review from Dallas, Texas

Beware rude customer service. I like the credit card but not customer service. If you lack customer service skills, you should not be working with customers. I receive horrible customer service from a rep and supervisor.The way how the supervisor was talking to me it was so unprofessional I had to hang up and file a complaint. When I filed the complaint and spoke with Kelly she sounded so unconcern. So when I pay this card off I am going to close it immediately. Customers should feel value and appreciated. That is what customer service is all about. WALMART DID NOT DELIVER THAT MESSAGE.
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Review
#616902 Review #616902 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Register Checkout Review from Dallas, Texas

It was near closing and there were hardly any customers there and plenty of cashiers. We just happened to pick the wrong one. I only had so many words to explain what happened. During her " booya" dance she was pointing at us. When i confronted her and asked her name she hid her badge and took me twice asking for her for her to give me her name. As far as eavesdropping its hard not to hear people talking loud and laughing when they are next to us. If its not discrimination its still not right to pick and choose who you want to serve. I will go back and i will be in her line again.This time i will get it on video. If shes still working there that is. I notified corporate of what happened. I have worked at Walmart before and there policy is customers come first.
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Review
#616855 Review #616855 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

Injuried at walmart and dont even get an appoligy or any compinsation for pain
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Review
#616710 Review #616710 is a subjective opinion of poster.