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My name is John Richards, my 12 yr old daughter & I were at Walmart Supercenter 1620 West Church Street, Livingston, Tx.77351 on Jan, 25-2015 about 2:35 pm.We were in line at the money center waiting behind one custermer.Let me remind you, we are (Black) also the...
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10 comments
Anonymous
#936893

It would be an HR violation for the managers to take action against an employee, in front of customers. It would also be a violation if they shared with you exactly what acti...

Review
#586622 Review #586622 is a subjective opinion of poster.
Reason of review
Poor customer service
I bought an air filter for my car. When wanting to install it, I open the box,I find a dirty air filter instead of a new one. Not worth going back that distance for a seven dollar filter. My advice for anyone shopping in walmart would be open the product box and have...
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2 comments
Anonymous
#950836

I work at walmart and this happens all the time because people(thieves) bring in old or use items and switch them with new ones and walk out. This happens frequently with oil ...

Review
#586601 Review #586601 is a subjective opinion of poster.
Reason of review
Damaged or defective

Oreo Cookies Review

2.8
Details
So I just recently bought a package of your oreos and when I opened them the middle row was missing. I would kindly appreciate a new pack of oreos.
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Review
#586459 Review #586459 is a subjective opinion of poster.
Reason of review
Damaged or defective
3.0
Details
Purchased a $300 metal bed and it arrived with screws that do not fit. In desperation I duct taped the bed together and figured I could resolve the problem through customer service. It has been 30 days and I still cannot contact them. I called another phone number...
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1 comment
Anonymous
#949782

Update....Finally got through to a person who gave me a 20 percent refund so I was made happy again but wow ...so..difficult getting help...if it were not for my bulldog perso...

Review
#586358 Review #586358 is a subjective opinion of poster.
Cons
  • Cannot reach a human
  • Customer service
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • assembly
  • Missing Parts
  • No Humans

Return Policy Review

2.8
Details
My wife returned defective item with the receipt to Walmart in Milford CT. Very rude woman at service desks. Have made 3 calls to Corp Customer Service without a response over last week.
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Review
#586338 Review #586338 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Alhambra, California - WORST RETURN POLICY EVER

1.2
Details
i had ordered this jacket of XL size which is the size which i always prefer for my jackets. But, when you get the product at ur doorstep and you find that the XL size you have received looks much like XXL. Now when you call the customer care to return and exchange the product online with your order number, you get to hear a much more bad news than that. The customer care tells you that the item cannot be exchanged and you yourself have to take the item back to the nearest walmart store and get back your refund. And with that refund amount you have to place another order of the same product online and when you try to do that, you see that the size you want now is "OUT OF STOCK". Walmart doesn't care for even if the customer is willing to get a exchange product instead of refund. And returning the product to the nearest store to you, is a "***-*** return policy". I mean you return the product yourself to the nearest store personally for mistakenly selecting a wrong size of the item?. Its not always possible for the customer to make time and return the product and to lose the opportunity to buy a better product before time . I am regretting for why is bought the wrong size product from the walmart website. I regret my purchase from walmart. Will never forget such Disappointed customer
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2 comments
Review
#586330 Review #586330 is a subjective opinion of poster.
Cons
  • Lack of stock
  • Service
  • Customer service
Reason of review
Poor customer service
Loss
$22
Preferred solution
Let the company propose a solution

Walmart - Fabrics Review from Schofield, Wisconsin

Today i went to go buy fabrics, when i got there i pushed the button to call for someone and no one came. I pushed it again and this lady comes, and without apologizing, she said "what do you need" i then told her what i need. When she was finished she handed it to me without saying thank you or anything. Just because everyone shops at walmart doesn't give the employeee to treat us with bad customer service!!!
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12 comments
Review
#586145 Review #586145 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Cornflakes Review from Arlington, Tennessee

Cornflakes I just purchasedBagged was sealed but cereal was thick hard and very unpleasant to chew. I have eaten this cereal at least forty years and this experience has ruined my natural response to select this brand from the shelf it was the one thing I could once count on to separate Kellogg's from the generics
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2 comments
Review
#586128 Review #586128 is a subjective opinion of poster.
Reason of review
Bad quality

Survey Review

Survey unlinked when i was almost done. waste of time bogus chance of nothing.
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Review
#585620 Review #585620 is a subjective opinion of poster.
Reason of review
Order processing issue
I called WalMart/Mastercard customer service #, was told I had been chosen to receive a $100 gift card and to either press 1 or hang up. I thought that was a little strange, but thinking I was connected to a Mastercard rep, I pressed 1 & was connected to these...
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1 comment
Anonymous
#1073910

Did anything happen after you canceled your card?

Review
#585338 Review #585338 is a subjective opinion of poster.
Reason of review
Poor customer service