deborah w Ikq
map-marker Rome, Georgia

Plush pippin pie

Walmart - Plush pippin pie
what happened to the pie ... it was GREAT ... yet you keep your own pie on the shelves .. and they re not as GREAT ... and that Patti La Belle series is not comparable ... make you customers HAPPY AGAIN .. bring back OUR pie
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Reason of review:
Poor customer service
Anonymous

Worst gift card ever!!!

My biggest mistake was thinking the moneycard was a typical gift card. As in you go to the store and use it like a regular gift card. I hardly make any purchases in Walmart so when my kids received a Walmart moneycard I figured it was a safe bet to make the purchase in Walmart. Ha!! You have to register the card prior to making a purchase. You need to give your drivers license and social security number just to get it registered. I had to do this all while waiting in line at the store ready to make my purchase. On top of having to register the card with my information which I did not want to do, one of the two cards was invalid!!! What a load of ridiculousness!! DO NOT EVER GET OR PURCAHSE A MONEYCARD FOR YOURSELF OR ANYONE, EVER!!!!!
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Reason of review:
Bad quality
Cindy R Kvl
map-marker Nashville, Tennessee

My replacement phone

I sent my broken phone in at noon on Monday. I was told I should have my replacement phone in 48 hours. Well, it's Thursday and I have no had a phone (which I use all the time) for 2.5 days, heading into 3 days. How many people are happy with not having a phone at all for any length of time. I think you should figure out a way to help your customers get their new phone quicker. This is a tedious process of waiting for something you "need" for safety, as well as convenience. You should make a way for your customer to take the broken phone into Walmart and leave with a comparable phone. So everyone is happy. And I am not happy right now, this is not right. Fix it please and please check on my phone. Service Request ID 155568**** I am considering going to another phone service after having Straight Talk for years because of this terrible experience.
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Reason of review:
Problem with delivery
Francine S Qlr

Dishonor to your customers

I consider myself a great customer to the Walmart credit card company I pay my bill on time I’ve been with this company for many many years. After paying down my account and have an a available credit of $1300 Walmart decided to decrease my balance which took me to an available credit of $38 overnight I Iam waiting to close on my house and needed that available credit due to the fact I am paying $10,000 in closing cost .

As a veteran who has served in combat four times retired after 20 years of service in the army and as I said before have been a very valued customer to the Walmart credit card company I don’t deserve to be treated in this manner I feel very dishonored and unappreciated Sarcastic to Sarcastic this company . Where did customer service go

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1 comment
Guest

You obviously don't understand how credit works. Credit companies look at a number of factors in determining how much credit they are going to extend to an individual.

They include your income, your credit history, outstanding balances and total credit amount others. If your income hasn't changed and you are now taking on a home mortgage you are increasing the amount you owe and decreasing the amount of money you have to repay creditors.

If people run short of cash to pay bills their mortgage will usually be paid before credit card bills. For this reason you may see your credit card companies lowering your available credit to reduce the chance that they will be left holding the bag if your ability to pay bills come up short at the end of the month.

Priscilla P Jrh
map-marker Scottsbluff, Nebraska

Southwest chicken salad

Walmart - Southwest chicken salad

today is 12-17-18, I always Bring a salad to work with me, as it is an easy meal that wont get cold. Salads have been in slim picking since the lettuce recall, so you can imagine my excitement when I was able to purchase a salad last night at Wal-Mart.

Get here today at work, and well its Monday so its already crazy, go to dress my salad and there's a Nasty dead bug laying inside my lettuce.. So on top of a *** Monday, and a gross dead bug, I am now out of lunch and I don't get to leave until 6 pm and no there is no one to get me food or any places that deliver.

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Loss:
$7
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

Cry me a river. Lettuce grown dirt out in a field.

Insects also live out in those fields. The do their best to wash the lettuce to remove dirt and insects but it isn't 100% perfect. Just imagine what you are eating in your breakfast cereal.

Yes, there are standards as to how many insects, mouse hairs and turds are allowed in the grain that is used in your cereal. The insect is something that came in the lettuce, not something they added.

Zachary2001 Jvs
reply icon Replying to comment of Guest-1614738

If the did add the insect in the lettuce, why is she complaining she got it for free. Maybe the salad has a "prize" in every pack?

But look on the bright side. FInding dead bug whole is better than finding half a dead bug.

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Cindy L Dij
map-marker Enterprise, Alabama

Retired from Walmart now I can’t get copies of pay stubs to appt for food stamps

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Tryed to call customer service Walmart Corporate. I down loaded Money Network app still can’t get copies of my pay stubs!!!
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Reason of review:
Work Experience or Job Application
Dave B Bmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WALMART STINKS!!!!!!!!

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This morning. 1/25/2019 I attempted to order a replacement laptop computer. The first attempt was cancelled by Walmart because the computer was no longer available. They debited my account for the money nonetheless and have yet to return it. I then ordered a different computer from Walmart online after verifying the machine was in stock and could be shipped to my store and I saw my checking account was debited for the cost of THAT computer. Shortly thereafter I received an email stating they are cancelling that order because they could not verify my payment information. That information IS CORRECT and there was plenty of money on hand to pay for that computer. This I know for a fact because Walmart TOOK THE MONEY OUT of my account for that computer also. I contacted Walmart Customer Service to ask what was going on. Their answer? Wait half an hour and reorder using a different payment method. HUH? They say they never took the money out of my account and yet, there it is, in black and white, Walmart had debited my account for BOTH transactions. Now they want me to do that again and reorder it? I will never use Walmart again to order online again and if possible, I'll use other stores for those things I need or want even if it costs me a bit more. WALMART STINKS!!!!!!!!!!!
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Loss:
$989
Reason of review:
Order processing issue
Anonymous
map-marker Arlington, Texas

This card is horrible! What can be done about this !?

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My husband used my card for direct deposit and now they have my card and account blocked. They told me i have to wait 2 days and let’s not forget it’s the weekend Easter weekend! We have bills to pay and they literally don’t care at all ! Something should be done about this !
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Anonymous

Walmart - Protection Plan Review

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Total *** *** Whatever you get from me saying that is exactly what it means. Do not waste your time buying products from Walmart and purchasing the walmart care plan. If you purchase anything that needs a warranty i repeat do not purchase it there go somewhere else. I will never in life buy anything expensive from them again. My Tv has been down a whole month and still no results on replacing or fixing. This is the 2nd time for the same problem might i add. The 2nd time and same problem. All they say is were looking into it and were sorry, *** being sorry be *** useful for once. Tech already deemed my tv unrepairable and they still havent done *** Everybody i know will know my experiece with them and i would never *** recommend Walmart to anyone. But what makes it even worst is that i was a employee the first time my tv had problems and they still pulled this *** They are a 0 on a scale of 1-10.
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Reason of review:
Bad quality
4 comments
Guest

The cashiers have to ask you if the register prompts for warranty and their information on the warranty is a short video explaining almost nothing. Most items are covered ninety days with receipt (some stores may se discretion.) Most items will have problems within that time period.

I have only met one person who has ever needed the plan on a product. By the time you should even need any warranty, you may forget you even have it. On anything.

But outside of that ninety days, it is, as of now, in the hands of Alstate. It isn't worth it.

Guest

Don't purchase a service plan from any store. The store doesn't back the plan.

The plan is through an independent company. As you have found out these companies can be difficult to deal with.

Doesn't make much difference whether you had purchased the plan or at another retail store. Take the money you would spend on a service plan and buy a higher quality product with a reputation for lasting well past the manufacturers warranty.

Machele Imf

Stores make alot of money selling unsuspecting/gullible customers these "protection plans." You didn't say what brand of telly you bought, but the odds are that it is an Element, HiSense or Vizio---all cheaply-made electronics and unreliable to say the least. Best to buy a major brand and forego those protection plans for anything you buy.

Guest
reply icon Replying to comment of Machele Imf

Right On!

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Kristi C Idy

Tank leaked after having for one month

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My daughter bought with her own money she saved a 10 gallon Aqua Culture fish aquarium from Walmart. She bought several items, rocks, artificial plants, fish, food, bubbler. Approximately one month after she walked into her room to see water flowing out of bottom of tank all over her shelf, the floor and power strip (making zapping noises as water hit it). We tried to get fish out but was unable to as 10 gallons of water poured all iver her floor. We had to tear carpet padding out and dry the wood. It was a MESS to say the least. We would like someone toncontact us from aqua culture.
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Reason of review:
Bad quality
1 comment
Rachel T Jzb

To Everyone Who Has a Problem with an Aquarium from WalMart: WE DO NOT MAKE, MANUFACTURE, OR SELL THESE TANKS!!!!! We are a state licensed coral aquaculture company, we do not sell aquariums through WalMart!

We have been getting negative reviews and phone calls about problems with an aquarium that WalMart sells. WalMart has been giving out our name as the manufacturer, BUT WE DO NOT MANUFACTURE THESE TANKS NOR HAVE ANY RELATIONSHIP WHATSOEVER WITH WALMART!

We have been dealing with this issue for over 4 years to get WalMart to correct this issue and give their customers the proper information so they can resolve their problems with the product. Please do not leave negative reviews on our company, we are not responsible for this product!

Anonymous

Terrible Customer Service

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Walmart on McCulloch Road/ Alafaya Trail in Oviedo Florida This place need to revamp all customer service personnel they are unhappy to do the job they get paid to do. Not everyone just the folks over by the customer service desk they are always having personal conversation and ignore the customers. Its not a pleasure to deal with the customer service desk.
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1 comment
Guest

Well, one thing positive that I can say about Wal-Mart is that at least they have a listed phone number that you can call. Some cheapo stores like Winco and Aldi have unlisted phone numbers.

Why? Who knows, probably for some strange reason like they think that they wouldn't be able to offer as low prices if they had to pay someone to answer the phone. I like that I can call up Wal-Mart if I need to. And they may only have two cashiers and 10 self-checkout lanes, but at least that;s better than Dollar General where they only have one checkout lane and 15 people waiting in a very slow moving line.

And at least at Wal-Mart if you suddenly have to unexpectantly use the restroom you are free to not only use the restroom, but to use the restroom of your choice.

I remember when the whole Target bathroom scandal was in the news that Wal-Mart said that for years they have let people use whatever bathroom they felt the most comfortable using. And I also like the way that Wal-Mart doesn't hassle me about wearing my backpack whenever I go shopping.

Eileen W Vqp
map-marker Endicott, New York

Savings catcher is a joke

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I also have been using your new savings catcher for quite sometime and received no savings when I know other stores had items for a cheaper price, I don’t even think you bother to check anymore you just send out the response that you couldn’t find a match, personally I think it’s a big scam.
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Loss:
$30
Pros:
  • Like
Reason of review:
Savings catcher ripoff

Preferred solution: Full refund

Tony B Eao

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I supposed to received my package.

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i am waiting for my order from Walmart. I order an Worx Zip-Snip with one blade. for $ 44.62. i order on Feb. 25, 2019. i supposed to received the today, March 01, 2019 from Ups.com. Now, i have to wait for Monday, to get my package.
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Loss:
$45
Cons:
  • Bad attitude
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous

Cancellation of the Savings Catcher Program

I've discovered that it's all about how you set up your Savings Catcher in your app. Set up correctly you don't have to worry about the cashier not knowing how to use it or instruct you.

BUT ALL THIS DOESN'T MATTER!!!

Walmart plans on cancelling this feature in May 15, 2019. They gave some *** story about how, "What we’ve learned through Savings Catcher is that our efforts to lower prices upfront on thousands of items across our stores is working. Walmart’s prices win most often when you submit your receipts, which tells us that the program’s intent has been met." I don't believe that was the original intent at all; I believe it was to incentivize people to shop there and now that they are actually saving some real money with it they don't want to pay it.

Let me just say that what I believe is that we were getting too much back and they felt they were leaving money on the table.

I saved enough over the course of year to pay for an entire week's groceries (about $200 a year). I believe that is why they are getting rid of it...too many customers are saving even more!

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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

HOW TO AVOID THE WAL-MART SHOPLIFT CATCHER? WELL, JUST AS SOON AS YOU HEAR THEM START TO SAY THE WORDS "EXCUSE ME SIR" OR "EXCUSE ME, MA'AM" YOU JUST TAKE OFF RUNNING LIKE A JACKRABBIT, FASTER THAN YOU HAVE EVER RUN IN YOUR LIFE.

DONNA C Xpe

Half refund policy

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Ordered dress from walmart didn't fit, they sugested i take 30% of what i paid & donate it to. Someone it will fit. I plan to send to corp office & suggest they get better policies.
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Reason of review:
Return, Exchange or Cancellation Policy
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