Anonymous
map-marker Lincolnton, Georgia

Never received shipping label after a month full of emails

I purchased a protection plan but never received the shipping label to send the item in. After a month of emails back and forth I have given up.
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Reason of review:
Order processing issue
1 comment
Guest

WELL, I'LL BE DAMNED. YOU MEAN TO TELL ME THAT AFTER PURCHASING THEIR EXPENSIVE GYP PROTECTION PLAN THAT THEY DON'T EVEN RESPECT YOU ENOUGH AS A CUSTOMER TO TAKE SEND YOU THE LABEL?

I GUESS THAT THEY FIGURE THAT IF YOU WERE DENSE ENOUGH TO PURCHASE AN EXTENDED WARRANTY FROM THEM THAT YOU WERE DENSE ENOUGH TO BE GIVEN THE RUN-AROUND. CLEARLY WAL-MART DOESN'T VALUE YOU AS A CUSTOMER!

Anonymous
map-marker Orem, Utah

Savings Catcher receipts disappeared

I had scanned several receipts into my phone - about $40.00 in savings. When I went to log in to cash them out, it said I had no such receipts available to me.

I talked to some other people who said they experienced the same thing. I just scanned in a new receipt and checked a couple of days later - that one is not there either. Obviously, there are some flaws in their program or it was purposely designed this way. I wrote the company about it several days ago and have yet to hear back....Not a big deal because I don't take the time to "coupon shop" but $40.00 bucks is $40.00 bucks.

I must agree with the other shoppers seems to be a scam.

If you do have receipts that you can see, cash them out now!!!! Don't accumulate them like I did or they will be gone.....

View full review
Loss:
$40
Reason of review:
Savings Catcher

Preferred solution: Full refund

163 comments
Guest

I agree with you. For 40 Dollar you could get a foot massage at the Royal Economy Massage Parlor.

Guest

I think they changed the way it works so they don’t have to pay. Now if you don’t have smart phone you can’t use it. I tried to enter on phone and it would not take it now it’s nothing but a big scam

Guest

I had over $60 with the old savings catcher. Now it is gone.

Guest

Hi All. I contacted customer service today and was given the Savings Catcher Departments telephone number.

All I had to do was log out of my account and log back in and I can see my money. The number is 866-224-****.

Guest

I’ve lost over $100. I also think it’s a scam.

Just lost $20 today!! And it’s not in Walmart Pay.

Guest

My saving also disappeared almost $1oo worth. When I went to Walmart to use them they (and my phone)said I needed a password.

I used the password I use for everything and it said it wasn't the right password. So when I got home I hit the forgot password and you said you would Email me a new password. D.id this 3 times and never got a new password although you said it was sent. now I can't even scan my receipt without a password and my savings is all gone.

I scanned faithfully for months to get the savings and one of the biggest companies in the world took it away!!!! WTF cherylahultine@***.com

Guest
reply icon Replying to comment of Guest-1557225

Here is the Savings Catcher departments number 866-224-****. I got my money back.

It was a matter of logging out and logging back in. Hope this is helpful!

Guest

Every time I scan my receipt I get an email whether their were cheaper prices found or not . If there has.

Wen it tells me how much. The past 2 months the rewards show up nowhere nw. It says to view savings to click.

When I do it takes me to their ad!!!! Total scam now!!!

Guest

Where is my money it disappeared from my phone

Guest

Walmart has to watch every nickel

View more comments (162)
Anonymous

Wrong card people!

Im bumping a 5 star because people are giving poor reviews about green dot and not plain walmart gift cards. That being said the magnetic strips on the gift cards are worthless and cause a lot of issues.
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Pamela A Kam
map-marker Hanover, Pennsylvania

Gift cards are rip offs

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My husband and I got gift wal-mart gift cards from my mother for christmas cannot activate them, cannot report them lost or stolen, cannot speak to a human to tell them -- it simply says the cards were depracated and do not "exist" -- seriously - a rip off to my 86 year old mother who used her hard earned and much needed for herself money to give us these and now we and she are ripped off!!!!! Wal-Mart will not return money without receipt - she's 86 years old - she doesn't know where the receipt is...............meanwhile i see she even had to pay $3.44 to even purchase the cards - what a complete rip off.......Should have known when I realized you simply cannot speak to a human to discuss this on their site! Hiding behind security walls eh? You are disgusting.
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Loss:
$50
Reason of review:
invalid gift cards

Preferred solution: Deliver product or service ordered

1 comment
Guest

Im going through the same thing with a gift card my daughter received. It's a $25 Walmart Visa "debit" gift card, I go to the website to register it and put in the correct information and it says it is an invalid card and to try again in 24hrs.

What a total ripoff!!!

She needs access to it now. Garbage!!!

terry w Amq
map-marker Township 9, Arkansas

Poor customer service

My card was being declined no matter using chip, swipe or manual type in. Customer service was no help. They said the account is active but could not explain why the card would not work. I closed the account and will never again use this credit company.
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Reason of review:
Poor customer service
Patricia P Rhk
map-marker New Port Richey, Florida

Pharmacy complaint

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I called in my Rx and the recording said it was out of refills and to wait one business day, I waited. I called and waited two more times.

I called my Dr’s office. They called. I waited 3 more days. I called the Dr’s office again as now I’m out of medication.

They called again only NOW to be told that the medication is on back order.

I called the pharmacy to see if the had any idea when they will get it and was put on hold and forgotten. When I finally talked to another person they just told me to call Walgreens or CVS.

It sure would have been nice to have known this in the beginning!!!

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Reason of review:
Poor customer service
2 comments
Guest

My local Walmart pharmacy sell that I was taking too much pain medication for my PA which was check every month by my cardiologist and my psychiatrist made me sign a consent for Narcan and she also called mymealorder Pharmacy and told them not to take my doctor's prescribe medicine. I havae been off my meds for over 4 months because of this Nazi.

Mail order showed me notes she sent them. I never got any pain meds from Wal-Mart. I don't believe she was trying to save my life I have cquentia which you enter in the medicine it tells you exactly the drug interaction and how your body metabolizes it.Orlando F.L.I have spent 1000 out of pocket for pain manAgement. Its a racket.

They want to do vitamin infusions on you they want to do steroid injections on you and I want you to get a back brace for the surgeon said no back braces disabled I'm 61 years old I'm not going to go paint the town on Percocet. I want to thank this sneeky witch for overstepping her bounds. So to catch 22 if you want to get off of pain medicine and go to a Suboxone doctor which is a PC. 4 1/2 hrs.course.

in which they charge you $350 for first visit Annie won't give you walk out stating because they don't want it turned into their taxis. And if you have a headache too bad they won't prescribe anything other than Suboxone.

+ C make you go to the bathroom every month which they make more money off of that than they do their Medicare appointments. This system sucks not only that they're coming out with ketamine nasal spray old boy let's see how that works out it took off Lomotil which is an anti-diarrhea medicine because kids were abusing it kids like to sniff glue I didn't take the glue off the market kids for housing did they take aerosol off the market it's up to the individual to control themselves kids if they want to get high they will High has nothing to do with my pain medication PS the pharmacist was acutely aware that I lost my son to an overdose of ketamine which was put in his medicine to kill him so what's a homicide I can't even go to Walmart cuz I hate it

Ekaterini Kxo

Walgreens just did the same thing to me. Strung me along for four days.

Finally telling me that my medicine is on back order for a whole freaking month! Seriously? So now I’ll have to go to Walmart.

Why a comment needs fifty words at MINIMUM really makes no sense. And it’s only a requirement when responding to a mobile post.

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Lori J Btj
map-marker Springfield, Ohio

Holding my money!

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They never sent a permanent card. Havent had any problem getting cash off my card for the past 4 months and all of a sudden i cant get any cash of my card because its not a permanent card? So now i have to wait 7-10 business days for a permanent card before i can get any of MY cash. Thats not my fault they didnt send a permanent card and why has the card i have been working for 4 months? Dont invest in this card go somewhere else because they are holding my money because of their mistake. This card should work and i should have access to my money until the new one comes and is activated. This is total bull!
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Reason of review:
Problems with payment
Anonymous

Blocked my money

This card is bull...how are going to take my info,then send me a card then block my card with all my money on it talking about fraud blocked my card green dot is a joke and so is walmart money card..ugh i am so pissed off right now
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Tieshia Kxt

Savings catcher rewards gone

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All my rewards disappeared!!! Any new rewards I get notifications for never show! It’s a ridiculous lie to keep people shopping there!
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Reason of review:
Bad quality
Paige P Sec

Open up some check out lanes!!!

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I shop at Walmart once a week, spending well over $100.00 each time. I used to like shopping at Walmart because they have everything I need all in one place. However, lately I find that there are so few check out lanes open that I have to wait forever in line. The cashiers at my particular Walmart border on being insane, but I would still rather use them than the self check outs. Often times the self checkouts are more crowded than the regular check out lanes. Please open up more check out lanes! Btw, if Walmart gets rid of all cashiers, I'm going somewhere else to shop. I don't use smartphones and I shouldn't have to for anyone.
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Cons:
  • Lack of cashiers
Reason of review:
Poor customer service
5 comments
Guest

I never said I only go on Saturday, or that I go once a month. I said I go shopping in Walmart once a week, that means I could go in anytime Sunday through Saturday, a lot of it depends on when I get off work.

That also means I shop four times a month. I prefer to go after work so I don't have to go any where on my days off. I understand that evenings are a busier time for any kind of business because a lot of people do the same thing: stopping at the store to pick up stuff on the way home. Walmart should understand this and add more cashiers, especially in the evenings.

Not everyone likes the Self-Checkout or has Smartphones. Walmart doesn't seem to get that. No, it wouldn't kill me to wait in line, but I don't guess you've ever had a job in your life; otherwise you'd know how tired a person can get after being on their feet all day, like I am. I just want to fill my cart, pay and go home...

like everyone else having to stand in their ridiculous long lines. Not wanting to stand in a ridiculous line has nothing to do with compassion. What should I do? Let everybody in the whole store go ahead of me?

I'd never go home!

And my milk might go off. I guess, to someone like you, this all might not sound very compassionate, but I bet the parents standing in long lines with their impatient, crying children aren't feeling very compassionate either.

Guest
reply icon Replying to comment of Guest-1654044

Walmart is a big box discount t store. To keep prices low they cut every expense they can and payroll is the biggest expense they can cut.

If you want better service go to a full service grocery store, just realize that you will have to pay for that service in the form of higher prices. The choice is yours, good service or lower prices.

Iopha

So, you're mad because a store is busy on a Saturday at the beginning of the month? Have you ever been shopping before in your life?

Would it kill you to wait your turn just like everyone else? I mean, obviously you're not working today or you'd have more compassion for those who do, so what was your all important hurry?

Guest
reply icon Replying to comment of Iopha

Hey JellyDoll. I know that it is not your real name, but I like the way you show a picture of yourself and have a name that isnt so boring like "Anonymous", even though many of your comments are just as rude.

At least people don't get you confused with all of the many different people using "Anonymous" to place their comments. By the way, what in the world is a "JellyDoll" and why do you call yourself that?

Iopha
reply icon Replying to comment of Guest-1661228

Answer MY questions first.

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Gloria W Zxn
map-marker Knoxville, Tennessee

Galaxy s7 phone

Phone is not worth selling to many problems.
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Anonymous

Never buy Walmart gift card

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There is a considerable balanace on the gift card but it keeps getting declined at the walmart store. Customer service number is all machine. No help whatsoever. It sucks. Waste of money.
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Reason of review:
Problems with payment
Anonymous
map-marker Edmonton, Kentucky

Reply

Sarcastic I never said I only go on Saturday, or that I go once a month. I said I go shopping in Walmart once a week, that means I could go in anytime Sunday through Saturday, a lot of it depends on when I get off work. That also means I shop four times a month. I prefer to go after work so I don't have to go any where on my days off. I understand that evenings are a busier time for any kind of business because a lot of people do the same thing: stopping at the store to pick up stuff on the way home. Walmart should understand this and add more cashiers, especially in the evenings. Not everyone likes the Self-Checkout or has Smartphones. Walmart doesn't seem to get that. No, it wouldn't kill me to wait in line, but I don't guess you've ever had a job in your life; otherwise you'd know how tired a person can get after being on their feet all day, like I am. I just want to fill my cart, pay and go home... like everyone else having to stand in their ridiculous long lines. Not wanting to stand in a ridiculous line has nothing to do with compassion. What should I do? Let everybody in the whole store go ahead of me? I'd never go home! And my milk might go off. I guess, to someone like you, this all might not sound very compassionate, but I bet the parents standing in long lines with their impatient, crying children aren't feeling very compassionate either. Sarcastic
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Reason of review:
Poor customer service
5 comments
Guest

That's too bad. Can't your spouse do the household shopping since you are working so much?

My husband works and leaves me money for shopping. I take care of buying groceries, clothing and other household purchases.

It's not right for the individual who earns the money to also have to do all the shopping after work. I would get out of the unfair situation you are in.

Guest

Maybe you could just pay a few cents more and go shopping at a FULL-SERVICE grocery store where they have fast and friendly cashiers to check you out and someone to bag your groceries and bring them out to your car for you and even load them into your vehicle for you free of charge. I think the lines at Wal-Mart is so slow partly because the many people are confused about how to use the self-checkout machines.

Guest

All of this back in forth is silly. It is simple: if you don't like Walmart, go elsewhere. No law of the universe says you have to go to Walmart.

Guest
reply icon Replying to comment of Guest-1654323

How true. Thank you for saying what I've been thinking all along.

Guest
reply icon Replying to comment of Guest-1657293

I agree. i don't like the sour demeanor of the homely looking old ladies giving me dirty looks while I use the self checkout Machine!

Please bring back that cute girl with the "Jessica Simpson" personality!

MY, Oh, My! Hotter and Sweeter Than A Stack of Delicious Pancakes!

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Deanna F Rzg
map-marker Gainesville, Florida

Long response time.

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I bought the extended warranty. On January 12 I filed a claim. They said that it would take a couple of days. The claim was finally approved so I sent in the form that they emailed me( had to do it twice) from that point on they kept telling me that it would be 2 days before they send a check. It is now Feb 22 and I still havent received a check yet. I will never purchase another Walmart protection plan which means that I'll never purchase another electronic device from Walmart
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Susan W Qss
map-marker Milton, Wisconsin

WalMart: The Downhill Spiral Continues

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There are two WalMarts in my area (s.e. Wisconsin), both perpetually out of stock on numerous basics -- last year they were out of loose garlic for months.

Neither has had Great Value Tomato Puree since last June. At Christmas I needed molasses to make cookies and was told they no longer stock it. Shopping their online site in no solution because they are out of even MORE items on line, over-priced by 30%, or want you to buy in quantities even a restaurant would have difficulty using -- like unsweetened cocoa powder, which now only ships in quantities if 4 containers, roughly a 2 to 4 year supply. I have come to loath and avoid this store -- it's like shopping in the old Soviet Union.

And now they have cut way back on cashiers and want you to check out and back your $100 worth of groceries yourself.

When they do have something, the price is good -- but not good enough to justify the extra time it takes going to another store to finish my order. Easier to start at a better store and get it all in one swoop.

View full review
Pros:
  • Friendly personnel
  • Prices
Cons:
  • That they are chronically out of basic items
Reason of review:
Out of half the stuff ALL the time.

Preferred solution: Get your act together. Either you're a grocery store or you're not.

5 comments
Guest

It sounds like the reason they don't have the items you are looking for is that they have been discontinued. No matter where you shop you will find a continual turn over in products.

As new products are developed and brought into the stores something has to be discontinued to make room for them on the shelves. Yes, you may have to find a different brand or a new product to take the place of what you were buying but it is a fact of life in any retail store.

Guest

Ok firstly, they didnt build stock and run the place just for YOU. Secondly, it’s YOUR FAILT for not being there when the items come in.

Third and most important, THEY DONT CARE!! Go ahead whine HARDER!! It won’t change the fact that many many many other people are shopping there before you ever arrive. They can’t keep unlimited amounts of product and it’s first come first purchased.

So before you go blasting them about empty shelves, stop and think about how many people were there before YOU! It’s YOU the consumer emptying the shelves!! They haven’t invented teleportation or matter reconfiguration yet so there is literally no way for them to make appear what you want when other shoppers have bought it all!!!! Now is the part where you show your lack of education and breeding and start claiming that “you must work for them”.

NOPE!! Just a consumer like you. I however understand these issues obviously better then you do.

You’re spouting ONE SIDE of a multifaceted issue and you’re doing so out of sheer ignorance. It’s a shame someone didn’t raise you with better common sense!

Machele Imf

The only surprise I had from reading your complaint was that you liked Walmart's "friendly personnel." We also have two Walmarts in my area and if they have more than two "friendly" employees in either store, they are well-hidden from interactions with customers. Rude, unkempt, inefficient and very strange appearing employees seem to be the rule in both stores.

Some things are, indeed a bit cheaper at Walmart but not enough to make me wait in long lines to be treated like dirt. With Kroger and Meijer stores in town there is no reason to spend my money in Walmart.

Guest
reply icon Replying to comment of Machele Imf

You said it Friend! No amount of savings is worth being treated like dirt over.

Their stores are run like they are operated by Government Employees. Like they are doing you a real big service and that you should not only be treated like dirt, but that you have to check yourself as well, all while they watch you closely as you ring up your own order to make sure that you don't try to rip something off. Heaven forbid a Senior Citizen with Memory Problems checks themselves out and accidentally doesn't ring up a bottle of Vanilla Extract.

The Loss Prevention officers would mug them as they were leaving the store and drag them back inside, have them arrested and taken to jail, and prosecute them to the fullest extent of the law even though they had lived very long lives without ever being in any kind of trouble with the law. All because they were too cheap to hire a cashier to check the customers out.

Guest
reply icon Replying to comment of Machele Imf

They've got so many ugly looking women there because they are too homely to get a man to take care of them! Very strange, rude, unkept just as you say! Even desperate SSI "Nut Check" recipients wouldn't want to tango with them,

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