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Walmart - Salesperson Review from Deatsville, Alabama

1.0
Details
I went shopping 12-20-2014 at the walmart in Athens,Alabama. I did my grocery shopping then i went back to elect tonic so my 10 yr. Old grandson could get the madden 15 game we ask 2 workers for help & hour later we finally found some one to come get it out of the case for him. Then we went to the toys so he could buy toy guns for him & his little brother. He was so excited about surprising his brother with a gift. He pays for his guns then i check out with almost $300 worth of stuff then the cashier was very friendly then we get ready to go out the door we get greated by a women checking people out the door. There hasnt been anyone doing that at this walmart for a couple of years, she tells me she dont need to look at my buggy but the turns to my grandson with the 2 plastic guns needing to check him she did ask if he was with me, & i said yes but the way she treated my grandson was uncalled for. I well never be back in a walmart again. I also shop alot at sams club that i well never go back to just because its all walmart. The people at walmart are rude & i can never get the help i need but i would go because it right here in town but from now on i well be going to Publix, Krogers & KMART. I well tell everyone i know & anyone else that well lesson what i think about walmart
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3 comments
Review
#572904 Review #572904 is a subjective opinion of poster.
Reason of review
Poor customer service

Teddy Bear Review

I was checked after I bought a t shirt and a teddy bear on 12-21-14 at 7-7:20 am. I didn't have anything and they treated me like a criminal. This world is so racist. I forget I'm Mexican sometimes. I don't think its right to label people.
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Review
#572836 Review #572836 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Arcadia, Florida - Refused 1 hour guarantee

I bought a tv on black Friday 50 inch had to wait for it to come because I was not on one of the first 150, item was to come with a promotional gift card upon pickup, its stated on the item ticket. I go and pick up tv on 12-20-2014 , the layaway pickup flunkie doesn't know about gift card , he gets wanna be manager "bill" who refuses to honor it , says "your item" doesn't get one, asked for the store manager and I get "he just left for the day story". I filed a complaint on Walmart dot com claiming fraud and false advertising if I do not get a gift card.
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2 comments
Review
#572760 Review #572760 is a subjective opinion of poster.
Cons
  • Long waits
  • Customer service
  • Lack of stock
Reason of review
Poor customer service
Preferred solution
gift card

Walmart Black Friday Sale

I live in Washington DC and shop every year Black Friday in New Burgh New York. This is an annual tradition my sisters and I share while home for Thanksgiving. I waited on a line for hours to purchase 4 Televisions, 2 40 inches and 2 50 inches. While at the store I checked the brand via sales personnel and store management. Previous year I purchased 2 element televisions and they were total garbage. I donated them to goodwill a week after purchase...So this year I was careful to check the brand. I left the store with three emersons with a slip to pick up the fourth one in my home state. I didn't worry because I believed the guarantee. I received an email seven days before Christmas to pick up the television, Great considering it was for my teenage son for Christmas. I arrive at the store and was handed an element Television...I became very angry and was told the brand varies from store to store. I didn't feel that applied to me because element was not the offered brand at the time of purchase. Five days before christmas walmart told me I either take the TV or wait for them to get a emerson which would not be until after Christmas or except a gift catd ib the amount of the television. Well thank you Walmart for ruining my sons christmas....I'm to take whatever you give me or I'm welcome to buy something else at your store. They refuse to take it back and refund my credit card not to mention the hours I waited on line. Walmart got me again....THIS WAS INDEED THE LAST TIME Walmart will see any of my hard earned money
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3 comments
Review
#572695 Review #572695 is a subjective opinion of poster.
Cons
  • Way they handled the situation
Reason of review
Not as described/ advertised
Loss
$229
Preferred solution
Deliver product or service ordered
On Wednesday the 18th Dec 2014 my 23year old son and I went shopping at the Walmart store # 2809 in Buckhannon, WV. I nor anyone else in our family will ever set foot in that store again, and as a direct result of their actions we will avoid all other Walmart...
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11 comments
Anonymous
#919869

"How does the cashier know that is your son and that you are not making a third party purchase? " Honestly? Just because you don't mind your freedoms being stripped away, does...

Review
#572489 Review #572489 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Management Review from Jackson, Tennessee

I went to my local walmart to pick up an online order and a 1 hour guarantee item which had to be ordered. The employees on hand couldnt locare the 1 hour item, but found the online order. I waited 35 minutes to get only half of what I came for, and the group of customers waiting behind me was eight people long. The lack of managerial assistance was most troubling to me. Walmart management at store level PALES in comparison to the folks running the locally owned grocery and hardware stores in my hometown. These Walmarts are on cruise control. I left as quick as I could, spent $95 on groceries in another store, Walmart would have gotten my grocery business tonight if they would have handled my online-1 hour pickup in a reasonable manner.
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Review
#572388 Review #572388 is a subjective opinion of poster.
Reason of review
Poor customer service
I've never seen customer service so bad in my life. The managers are arrogant and obviously not well trained. They don't care about customers and won't go out of their way to help. The effect trickles down to the employees who are about equally worthless. Once in a...
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3 comments
Anonymous
#918555

People tend to think that if the employees/management don't bend the rules just for them, then they don't know how to do their jobs and need to be retrained . That's sounds li...

Review
#572382 Review #572382 is a subjective opinion of poster.
Cons
  • Service
  • Customer service
  • Management
Reason of review
Poor customer service

WALMART IS A THIEF!

Never again will I order from walmart! NEVER! They took money out of my account for a transaction and two weeks later are trying to charge me again for the same transaction. Missing $93 from my bank account for the SECOND time they ran the SAME transaction. Called customer service and they said it was OUR fault! HOW THE *** IS IT MY FAULT YOU TOOK MONEY FROM ME?! THAT'S STEALING! And IS ILLEGAL! THANK YOU FOR STEALING FROM A POOR FAMILY DURING CHRISTMAS! You don't bill someone twice for a product they are only getting one of! Wal-mart is a JOKE!
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Review
#572137 Review #572137 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Service
  • Customer service
  • Lack of stock
Reason of review
Problems with payment
Loss
$93
Preferred solution
Let the company propose a solution

Walmart in Fruitland, Idaho - Thank you missing

As I checked out, the clerk said "Have a good one". When my receipt was cleared at the door, the associate said "Have a good one". This happens more often than not. What happened to "Thank you"? I am a valued customer, I believe, as I shop at the Ontario, Oregon store frequently. I have even tried to look straight into the clerk's eyes and said "Thank you" to them to see if they catch my intent. I am not doing them a favor, but without customers, they wouldn't have a job. Please remind them of this! This also includes, "Have a nice day", or "There you go". I even received a "Uh huh" today after I thanked them.
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10 comments
Review
#572135 Review #572135 is a subjective opinion of poster.
Pros
  • Selection of items
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walmart in Genoa, Illinois - False shipment information

I placed an order on Dec. 11th for a few Christmas gifts. I received an email the morning of the 15th stating my order shipped and would be delivered by the 22nd. Today is now the 19th and the tracking info has not changed. The status is still "Label has been created". It has still not left!! They charged my card on the 15th and it's still sitting in some distribution facility for 5 days without being picked up?! I will never order from Walmart again! This is the third order in the last 30 days that has has had a 4-6 day gap between when they said it was shipped and it actually ships.
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2 comments
Review
#572061 Review #572061 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution