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Walmart - Management Review from Jackson, Tennessee

I went to my local walmart to pick up an online order and a 1 hour guarantee item which had to be ordered. The employees on hand couldnt locare the 1 hour item, but found the online order. I waited 35 minutes to get only half of what I came for, and the group of customers waiting behind me was eight people long. The lack of managerial assistance was most troubling to me. Walmart management at store level PALES in comparison to the folks running the locally owned grocery and hardware stores in my hometown. These Walmarts are on cruise control. I left as quick as I could, spent $95 on groceries in another store, Walmart would have gotten my grocery business tonight if they would have handled my online-1 hour pickup in a reasonable manner.
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Review
#572388 Review #572388 is a subjective opinion of poster.
Reason of review
Poor customer service
I've never seen customer service so bad in my life. The managers are arrogant and obviously not well trained. They don't care about customers and won't go out of their way to help. The effect trickles down to the employees who are about equally worthless. Once in a...
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3 comments
Anonymous
#918555

People tend to think that if the employees/management don't bend the rules just for them, then they don't know how to do their jobs and need to be retrained . That's sounds li...

Review
#572382 Review #572382 is a subjective opinion of poster.
Cons
  • Service
  • Customer service
  • Management
Reason of review
Poor customer service

WALMART IS A THIEF!

Never again will I order from walmart! NEVER! They took money out of my account for a transaction and two weeks later are trying to charge me again for the same transaction. Missing $93 from my bank account for the SECOND time they ran the SAME transaction. Called customer service and they said it was OUR fault! HOW THE *** IS IT MY FAULT YOU TOOK MONEY FROM ME?! THAT'S STEALING! And IS ILLEGAL! THANK YOU FOR STEALING FROM A POOR FAMILY DURING CHRISTMAS! You don't bill someone twice for a product they are only getting one of! Wal-mart is a JOKE!
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Review
#572137 Review #572137 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Service
  • Customer service
  • Lack of stock
Reason of review
Problems with payment
Loss
$93
Preferred solution
Let the company propose a solution

Walmart in Fruitland, Idaho - Thank you missing

As I checked out, the clerk said "Have a good one". When my receipt was cleared at the door, the associate said "Have a good one". This happens more often than not. What happened to "Thank you"? I am a valued customer, I believe, as I shop at the Ontario, Oregon store frequently. I have even tried to look straight into the clerk's eyes and said "Thank you" to them to see if they catch my intent. I am not doing them a favor, but without customers, they wouldn't have a job. Please remind them of this! This also includes, "Have a nice day", or "There you go". I even received a "Uh huh" today after I thanked them.
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10 comments
Review
#572135 Review #572135 is a subjective opinion of poster.
Pros
  • Selection of items
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Walmart in Genoa, Illinois - False shipment information

I placed an order on Dec. 11th for a few Christmas gifts. I received an email the morning of the 15th stating my order shipped and would be delivered by the 22nd. Today is now the 19th and the tracking info has not changed. The status is still "Label has been created". It has still not left!! They charged my card on the 15th and it's still sitting in some distribution facility for 5 days without being picked up?! I will never order from Walmart again! This is the third order in the last 30 days that has has had a 4-6 day gap between when they said it was shipped and it actually ships.
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2 comments
Review
#572061 Review #572061 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Walmart - Electronic Equipment Review from Rainbow City, Alabama

You know what forget it Walmart your piece of *** establishment isn't worth the trouble. I will never step back in Walmart ever again! Don't wanna burn nothing its just a shame that after all the money I've wasted on you you turn me away and tell me I should have bought my electronic equipment somewhere else. Walmart telling me I screwed up for buying it from them! Boy that speaks volumes when their own employees tell me I *** up for buying it there in the first place. Says it all don't it. *** walmart.
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1 comment
Review
#571912 Review #571912 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Review from Rainbow City, Alabama

If anybody is a *** *** ENOUGH TO USE THIS RIP OFF ESTABLISHMENT AFTER WHAT THEY ARE DOING TO OUR ONCE DECENT COUNTRY THEN THEY DESERVE THE *** WALMART WILL DEFINITELY PUT THEM THROUGH! IF I WASNT AFRAID OF PRISON I WOULD LOVE TO BE THE MAN ELLECTED TO BURN EVERY WALMART INCLUDING THEIR *** *** EMP!OYEES RIGHT TO THE *** GROUND ONE AFTER ANOTHER! IF THEIR *** ENOUGH TO WORK FOR SUCH AN ANTI AMERICAN COMPANY THEN THEY SHOULD DIE AS WELL! I WILL SPEND THE REST OF MY LIFE DEDICATING THE DOWNFALL OF SUCH A COMMUNIST COMPANY! PLEASE IF ANYONE DECIDES TO PIUR GASOLINE ON EVERY WALMART ESTABLISHMENT. PLEASE I BEG OF YOU LET ME ME THE HERO THAT GETS TO STRIKE THE MATCH AND SET THEM ALL ABLAZE! I WILL NOT EVER REST AGAIN UNTIL I SEE EVERY WALMART I EXISTENCE BURN BURN BURN STRAIGHT TO THE GROUND! *** WALMART IN THEIR SORRY GREEDY ***!!!!!! I PROMISR THIS IS NOT OVER!!!! WAIT AND *** SEE!!! YOU DUMB *** UNEDUCATED HICKS!!!!!
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2 comments
Review
#571902 Review #571902 is a subjective opinion of poster.
Reason of review
Poor customer service

WALMART Price matching scam.

Walmart say they will match prices, THEY DON'T AND THEY DON'T CARE ABOUT THEIR CUSTMOMER. I brough the add for a stand mixer from Sunbeam, sold online and delivered for free by Sunbeam, but Walmart cashier and head cashier argued that it is not a local store, so they don't do price match. HEY THEY DELIVER FOR FREE, THEY ARE LOCAL EVERYWHERE. It is the third time that I have hard time to get a price match. It seems it is just good to get the customers in, but they don't care to deliver the promises. I need to remember that a Walmart Promess is as good as a Politician promess........ Doesn't worth a penny.
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2 comments
Review
#571899 Review #571899 is a subjective opinion of poster.
Cons
  • Customer service
  • Management
  • Be treated like dirt
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution

Staff Review

I have been standing here for 20 minutes at the deli....3 people behind the counter 1 customer being helped and 2 employees standing around this is a joke. Soon brownwood will have 2 new grocery stores and I will not go to walmart any more
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Review
#571799 Review #571799 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart in Duncan, South Carolina - SITE TO STORE PICK UP IS A JOKE!!

I placed an order for an APPLE TV to be picked up from the store.Walmart.com cancelled my order because the store I wanted to pick my TV up from didn't have it or something. Well they charged my Card for the TV anyway(even though they couldn't produce the product) and I had to wait 7-10 business days to get my $ back on an order they couldn't produce. I would have to reorder the TV ,pay for it again even though they already have my money for the first order and hope this order don't get cancelled.They took my money in 7-10 minutes,but it takes 7-10 days to give it back!!
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Review
#571787 Review #571787 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Lack of stock
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered