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Resolved
1.4
Details
I went to Walmart yesterday & bought the second season box set of The Ghost Whisperer. Went home, opened it, the first dvd was Laverne & Shirley! I took it back to the store & was told it was federal law that if opened it couldn't be returned, only replaced. They...
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7 comments
Anonymous
#1090456

I call BS on this. I have never had Walmart refuse a return on anything, as long as the complaint was legitimate. I suspect there's more to this story than OP is admitting.

Review
#765733 Review #765733 is a subjective opinion of poster.
Pros
  • To never shop at walmart again
Cons
  • Lack of business responsiblity
Reason of review
Refusal to solve issue
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Will Shop Elsewhere
Resolved
Had worst experience with naugatuck, ct walmart. Had issues with swiping my card and instead of helping me the cashier wanted me to put all the stuff back. She thought I had no money. Long story short, manager came and manually entered card info and I left crying, with...
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4 comments
bobs2015
#1088099

Discrimination? Why, did you look and/or dress like a ***?

Review
#763111 Review #763111 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
1.0
Details
If I could give it a "Failing-NO STARS", I would. I ordered this $100 Visa Gift Card from Walmart on 12/5/2015, I cannot go to the store because I am in a wheelchair and physically handicapped. I ordered this as a gift for Christmas. Walmart stated that I would receive...
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2 comments
Anonymous
#1309504

We have purchased gift cards for our students, and some of the funds were already spent before we had time to hand them out to the students. We live in Northern California, a...

Review
#754718 Review #754718 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$106
Preferred solution
Deliver product or service ordered
Resolved
1.3
Details
We've been here for 2 long years. It's like pulling teeth to get ANY help in the fabric & crafts dept. IF you can get somebody to help you..the wait time is anywhere from 20 minutes to frikking NEVER! why is there NOT a person back there at all times to cut fabric,...
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2 comments
Anonymous
#1073553

Further more why should I have to wait in line. My son is in the navy, and he risks his life for you clowns, why should I have to wait in line, walmart and other stores shoul...

Review
#744587 Review #744587 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Resolved
3.0
Details
Walmart South common refused to take my returns on my unused Halloween costume today. The lady in the returns harassed me by throwing a false allegation on me that I came to return chocolates in the morning. Without even knowing about the customer detail how come she...
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19 comments
Anonymous
#1599352

Same here. I wanted to return Unused Halloween costume, she refused it. It’s absolutely makes no sense.

Review
#727333 Review #727333 is a subjective opinion of poster.
Cons
  • Carelessness of employees
Reason of review
Poor customer service
Loss
$60
Preferred solution
Store credit
Resolved
I was in your store and I was buying some make up for myself and I had my younger sister and brother with me. My sister and brother selected a few toys that they wanted. Anyways the person in the toy department could not help me. It is very clear that she has a...
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51 comments
Anonymous
#1134968

They resolved an issue, by banning you. The very thing you are *** about is them not resolving issues, they solved one, be happy. run along.

Review
#713760 Review #713760 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved
Well, I started working in pharmacy with experience of 29 yrs , the staff are not friendly and no one in that pharmacy have any personality and seem they are being bothered and one of the pharmacist is so, rude and never smiles, tells me what I do wrong on the...
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Review
#708148 Review #708148 is a subjective opinion of poster.
Reason of review
Staff
Preferred solution
They need a positive more refreshing attitude , toward other new employees
Resolved
1.0
Details
My account was hacked on 6/21/2015 and 2 straight talk phone plans purchase for total of $385. I immediately tried to cancel upon seeing charges on on bank account. Unable to process the cancellation I contacted walmart.com customer care to inform them of fraudulent...
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6 comments
Anonymous
#1045356

Report it to the BBB.

Review
#707956 Review #707956 is a subjective opinion of poster.
Cons
  • Bad customer service
Reason of review
FRAUDULENT CHARGES
Loss
$385
Preferred solution
Full refund
Tags
  • Fraudulent Charges
Resolved
1.0
Details
Bad Billing practices! Watch your bill...each month they send a bill stating all charges plus interest due. You make the payment and they deduct it. The next month, they add your charges (if any) to the current balance and figure your interest payment and add it to ...
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2 comments
Anonymous
#1358935

Walmart credit cards cheats believe it or not paid off balance early the next month the charged interest on 0 balance on my second card purchase over $ 1000 paid $500 first pa...

Review
#707338 Review #707338 is a subjective opinion of poster.
Cons
  • Under-handed billing practices
Reason of review
Unlawful Interest Charges
Preferred solution
Quit unlawfully billing so called "unpaid interest" because it is always part of a monthly payment, at least to all Credit Card Companies that honor the Truth in Lending Laws.
Tags
  • Credit Card Ripoffs
Resolved

Resolved: Walmart Staff Review from Sacramento, California

4.2
Details
I went in today to return an item and I had a very nice experience with a young woman named Julie. I noticed workers in the area were not doing their jobs, but just standing around and talking to one another. Couldn't they at least help this woman get the long line down that she had? I noticed before she got to me that she was trying to handle the carts on the side by herself, while none of her coworkers were helping her. I was very disappointed to see how lazy your employees are. A lot of the customers were upset waiting in the long line because no one else would step up and help us customers.
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4 comments
Review
#706989 Review #706989 is a subjective opinion of poster.
Reason of review
Poor customer service