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Walmart.com is a liar

They promise to get you your merchandise on a specific day and deliver when they get ready. I ordered a television from Walmart.com that was suppose to be delivered on 12 Dec. I received an email on 13 Dec that says "Thanks for your recent Walmart.com order using our Site to Store service. Unfortunately, the items scheduled for pickup at the Raytown store have been delayed. They're currently being processed and we'll get them to your local store as soon as we can. When I called walmart.com, they told me "they cannot locate my television and have no idea when it will arrive to the store. I was told to just wait and that I couldn't cancel my order because it was already on the truck. This is totally unsat!!!!!!
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1 comment
Review
#570138 Review #570138 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Problem with delivery
Loss
$413
Preferred solution
Price reduction
Walmart - DIDNT GET MY SON CHRISTMAS IN TIME POOR CUSTOMER SERVICE
I ordered my son a paw patrol play set on black Friday and have still not received it here it is a week before Christmas and there telling me they don't have it in stock and a supervisor isn't available to talk to me but yet when I ordered it and they took my payment...
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10 comments
Anonymous
#917288

You have every right to be upset. They promised something under false pretenses and didn't deliver. If you had known that it wouldn't be there on time, you would have continue...

Review
#570103 Review #570103 is a subjective opinion of poster.
Cons
  • Long waits
  • Management
  • Customer service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
Tags
  • Paw Patrol Play Set
Walmart - Double Hearted Necklace Review from Ridgeland, Mississippi
My fiance bought me a double-hearted necklace for Valentine's Day. I didn't have a single problem with it until I cleaned it. Then it changed colors. It cost him over $100 and it stated real gold. I am allergic to fake jewelry, so I know it's real. My problem is that...
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13 comments
LadyScot
#987613

What did you clean it with? Certain chemicals react with the alloy in gold and can affect the color.

Review
#570004 Review #570004 is a subjective opinion of poster.
Reason of review
Damaged or defective

Walmart - Replacement Review from Mount Arlington, New Jersey

I bought a 1 hr special beats wireless head phones for $149.00 and they are out of stock and I can't even register For the item. The site for weeks hasent had them! I went to the store and they said this is not a usual in store item at the Rockaway NJ. Location. They didn't know what to do! Them I had to go and have surgery a total shoulder replacement leaving me at a loss! No one contacted me from the store or care about me or my son? How do I get this item! I have the receipt and proof of payment!! My phone is 973-398-1868 or 201-819-6116 Thank you Taras ( Terry) Shafron
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Review
#569941 Review #569941 is a subjective opinion of poster.
Reason of review
Problem with delivery

Walmart - Registers Review from Los Angeles, California

Honestly they need to create a split shift you don't shut down all the registers for breakfast lunch or dinner that's why you hire enough staff to hold the fort while others are at lunch when a person is sick the first thing they want is their medicine and the last thing they need is an incompetent system that has them waiting for hours because Walmart cant get it together.
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1 comment
Review
#569915 Review #569915 is a subjective opinion of poster.
Reason of review
Poor customer service

Walmart - Employees Review from Orlando, Florida

Ordered from Walmart.com and they sent the wrong product. I called customer service and the "csr's Shaquice and Desiree Daniels" I spoke with were rude, unprofessional, and refused to help or transfer me to the tier 2 management team said Supervisors don't work on the weekend, and told me to go to Walmart.com and send the email and attach screenshots before they could resolve the issue with the wrong merchandise being shipped but when I go to their site there is no way to attach the photos. I spent 1 hour 33 minutes and 18 seconds on the phone to get no resolution and to have Shaquice argue with me talk over me raise her voice and be down right nasty and rude and refused to transfer me to her Supervisor said they don't answer phone calls. Desiree Daniels was rude, unprofessional and told me I wasn't going to get any resolution to my problem without sending a screenshot from the site just to get me off the phone and sending the screenshot isn't even a possibility. Overall this is the worst customer service experience I've ever had with any company I've ever dealt with.
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7 comments
Review
#569904 Review #569904 is a subjective opinion of poster.
Reason of review
Poor customer service

Tv Review

Where is my *** tv ! Two weeks and still not here ! Oh I know what the problem is , your drawing interest on our money ! This is so bs
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Review
#569537 Review #569537 is a subjective opinion of poster.
Reason of review
Problem with delivery

Walmart in Wilmington, Delaware - Shipping practices around holidays are horrible!

Ordered a sewing machine for a Christmas present. It was shipped in its original box to my home. The person that the present was for of coarse received the package, knowing now what there gift is. Also there was inclement weather and the box was damaged. Extremely Displeased! Ordered a sewing machine for a Christmas present. It was shipped in its original box to my home. The person that the present was for of coarse received the package, knowing now what there gift is. Also there was inclement weather and the box was damaged. Extremely Displeased! Ordered a sewing machine for a Christmas present. It was shipped in its original box to my home. The person that the present was for of coarse received the package, knowing now what there gift is. Also there was inclement weather and the box was damaged. Extremely Displeased!
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Review
#569459 Review #569459 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Walmart - Fruits Review from Cortland, Ohio

I'm tired of buying fruit and veggies, then using them, only to find them bad! Please find other vendors to get them.
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1 comment
Review
#569440 Review #569440 is a subjective opinion of poster.
Reason of review
Damaged or defective

Walmart in Akron, Ohio - Ordered 5 items and only received 1

I ordered 5 Christmas gifts for my kids on cyber Monday. On December 5th I only received 1 out of the 5 I ordered, so I figured I'd wait a couple more days for the rest......nothing they were "still processing"! So I call and my options were either wait (bc they were either sitting there or lost is what i was told) or get a refund, so I want my refund. Guess what not only did I not receive my items, they basically kept the rest of my money and might of well have said "we're keeping your money anyway". I will never ever again be ordering from Walmart. Com again. Customer service sucks, and trying to speak to a supervisor is impossible.
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2 comments
Review
#569434 Review #569434 is a subjective opinion of poster.
Cons
  • Customer service
  • Service
  • Management
Reason of review
Problems with payment
Loss
$50
Preferred solution
I want what is owed to me