Lori L Vll

Pharmacy in Elizabeth, Co

I have filled my SAME Rxs at Walmart in Elizabeth, Co for YEARS. SAME Rxs...SAME Drs....SAME DOSAGES...no changes! Kristen, pharmacy manager has continually harassed me every time I go there to pick up my Rxs. She calls my Drs to MAKE SURE that my Drs are aware of the meds that I am taking...when I get there to pick up my Rxs....they are being held up waiting for her to “ talk to my dr” before filling my Rx...she wants me to ANSWER to HER as to why I am taking certain meds and if I am aware of their interactions!!! I AM A REGISTERED NURSE! I do NOT need to answer to HER for my medications nor do my doctors! ALL Drs have access to the SAME data base that the pharmacist does and ALL my Drs are aware of EVERY medication that I have taken for the past ten plus years! It is not appropriate for her to put me through the third degree EVERY TIME I fill the SAME Rxs EVERY MONTH! I know of several pain management doctors that will no longer even ALLOW their patients to fill Rxs at that particular Walmart pharmacy because of this VERY SAME PHARMACIST! It is ridiculous! She totally oversteps her boundaries! I moved my Rxs from Safeway to Walmart because of HER! Now I moved them back to Safeway because she now works at Walmart and is the same inappropriate accusatory person! I don’t know how much business they will have to lose over Kristen before they realize that SHE is the problem! ??!! Take this into consideration before filling your Rxs at this pharmacy....it is completely unnecessary and undeserved HARASSMENT! Life is too short! I don’t need it! What always wait for my Rxs and shop while I am waiting....no more shopping at Walmart! When enough people get tired of her HARASSMENT....they will no longer shop there either! Just giving you fair warning!
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Reason of review:
Order processing issue
8 comments
Guest

Agreed. My wife knows your pain.

Kristen has compromised her meds twice now. That's too much.

Anamarie Gcm

She may like you? Well your a RN.

In the med industry. Sometimes people in the medical industry know a bit too much, so she could be just being cautious. Is she young? Maybe she was trained how to spot addictions and her interpretation could be off some.

Im moving my pharmacy to Costco. I used Goodrx and Costco is doing better than Walmart most of the time, except for the Psycho drugs Walmart gets a better deal on them LMAO Just kidding

Guest
reply icon Replying to comment of Anamarie Gcm

I have dealt with Kristen on a regular basis, and have nothing polite or respectful to say about her as a pharmacist or human being. My first unpleasant experience was when my Psychiatrist prescribed a new medication.

I was doing very well on this new Rx, and it had been filled a few times without any hiccup. It wasn’t until Kristen took it upon herself to have MY doctor change the Rx. The new medication I was put on gave me 2 months of terrible side effects forcing me to miss several days of work. This week was the absolute last straw when she decided that I couldn’t have one of my Rx’s filled there due to me having to call a couple times, speaking to an assistant, trying to resolve an issue that my insurance had caused.

If I had been rude to any of the pharmacy assistants, I would have been told that I could no longer use their pharmacy to refill all of my Rx’s, not just one. Furthermore, I wasn’t rude on the phone due to me and my husband knowing those that work there, and we have always had a great professional relationship with them. Unfortunately, Kristen did not stop there. Her calls to my Nuerologist’s office were unnecessary, and not appreciated by him or his staff.

When you have a patient dealing with seizures, instractable migraines, and chronic pain, I cannot go 24 hours without my medications or else I am in the ER or admitted. My medical condition, and Rx’s have been very closely monitored by ACTUAL DOCTORS - nuerology, physciatry, general practitioner, etc. In addition, my medical conditions have been monitored and consulted on by the leading migraine neurologists, top neurosurgeons, the Mayo Clinic, MHNI (Michigan Headache and Nuerology Institute), and other top doctors who specialize in this area. I meet with my doctors once a month, we have never needed to increase my usage of pain meds, or other meds, for the past 5 years.

I am on a manageable maintenance program. Leave it to say that my medical team has far more experience than she will ever have, and I am closely monitored by the ACTUAL DOCTORS! To have a pharmacy manager, who was kicked out of Safeway’s Pharmacy, then moved to Walmart, due to her interference with patients’ Rx’s and second-guessed doctors is absolutely despicable. — And just as an FYI, the doctors are able to see what meds have been prescribed, when they were picked up, etc.

Pharmacist can access that information as well. Trust me, these medications are monitored very closely through the federal government, and doctors offices (since they run the risk of being shut down for overprescribing Rx). Kristen went to school to be a PHARMACIST, NOT A DOCTOR. Her job is to make sure medications are correct, answer any questions the consumers have, and to provide knowledge about interactions and side effects.

IT IS NOT HER JOB TO FURTHER COMPLICATE THE LIFE OF THOSE WHO, UNFORTUNATELY, HAVE TO RELY ON THESE MEDICATIONS UNTIL A NEW TREATMENT COMES ALONG. This b@#*% has crossed the line for the last time with me. I will not let her interfere with my wellbeing, harassing my medical team, and having an all-around disgruntled, unprofessional attitude. Walmart has lost all business from us, and Safeway has earned it.

The next step is to finish my conversation with the lead pharmacy department of Walmart and push through with this complaint.

She is not going to win this battle. She messed with the wrong person.

Guest

Wow! If in fact you are a registered nurse you should be well aware of the problems with pain killers.

If you haven't heard it at work, you should have heard it on the news that there is a crackdown on doctors and pharmacies who are too lax with prescriptions for certain drugs. You apparently are using a higher than normal amount of these drugs and you have encountered a pharmacist that is actually doing their job and questioning the amount of drugs you are being subscribed.

Just because a doctor prescribed it doesn't mean it is correct. There are doctors that are over prescribing pain killers and sooner or later will end up loosing their license to practice medicine.

Guest
reply icon Replying to comment of Guest-1559005

Well Anonymous, there are some people who are taking these pills legally and correctly with their doctor knowing about it for a legit reason. Sometimes these pain killers are all that works.

If it's documented in the history and its refilled on schedule, not ahead of time like they are abusing them there should not be an issue. Sounds to me like the OP is doing everything as she is suppose to. I'm sure if you were in her shoes and every month you would know you had to go through this you would be furious too. The pharmacist could place the call to the doctor when it's being filled before the customer is there to pick it up.

What if she was going in when the doctor office was closed or the doctor was out and the call couldn't be made to verify. Not everyone taking these is an addict.

Guest
reply icon Replying to comment of Guest-1559410

So if a doctor has a history of overprescribing narcotics they shouldn't be questioned? Part of the new regulations are there to find the doctors that are prescribing more than what other doctors are.

Guest
reply icon Replying to comment of Guest-1559763

Whose to say a doctor is overprescribing? Whose the judge of that?

Who is setting the "standard" for what is normal and what is not? Everyone has a different pain level. What is a 5 to one person is a 9 or more to another on the pain scale that doctors use in the office. If a person needs to take 3 a day for 30 days that would be 90 pills.

It seems high when you say 90 pills in a month, but when it's 3 a day to control the pain it really is not excessive. Just saying if the OP has been on these for a while and is not abusing them (asking for more before the refill is due) she should not be questioned. I could see questioning the first fill but not each additional month. Pharmacies can now only dispense 1 month supply at a time of these.

So if she's abusing them she would be out for days or weeks before she could get them refilled. You can not get them until you are due for your refill. You are also forgetting there are different mg's available too. Granted they all cause dependence but when you need pain relief so you can function it's a chance you are willing to take.

Would you go to the dentist to get a tooth pulled without having something to numb the pain? Would you have surgery where they slice you open with out being knocked out for it? Remember each of these has risks to it too, the doctor could give you too much. Most doctors are legit and not harming the patients,.

A pharmacist should be watching more for possible interactions with other meds people are on, that is a bigger problem. And if a pharmacist needs to call to verify they could simply call before the person gets there.

Why would they want to fill a Rx and have it ready in the little bags they use only to find out when the person gets there that the doctor says nope, don't fill it. If they check ahead of time the tech doesn't have to count out the pills place them in a bottle print the label and everything.

Guest
reply icon Replying to comment of Guest-1559763

If a doctor is known for overprescibing, why are they still practicing? Their license should be pulled.

Most are following the rules. Most want to stay in business. Also want to know how they can regulate this? Whose going to judge how much pain someone is in and everyone reacts different to medicines too.

Why do you think some people get certain side effects while others don't. How can one person take ABC and it works great but someone else gets no relief at all and need XYZ instead.

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Yiketta M
map-marker Grapevine, Texas

Awful Gift Card Scam

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My husband received a $200 gift card for his Birthday. When we went to use it someone had already used it. When I called the Walmart Gift card department they informed me that there is nothing they could do. Even though they can see the gift card was comprimised they are refusing to help. Somewhere inside the Walmart aystem they are stealing gift cards after qe purchase them. I am so pissed off. Somebody is going to help me with this issue.
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Reason of review:
Damaged or defective
Arnulfo Ngs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hicksville, New York

Poor customer service

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Updated by user Dec 11, 2018

They said I can refuse package and when they receive it back they will refund my purchase. I will keep you posted. They have been very easy to communicate with so I will try to heave it sent back.

Original review Dec 10, 2018
Placed an order On Walmart’s web site , but realizing I ordered the wrong item I immediately e mailed the company to cancel the item. Obviously they do not read their e mail correspondences. They shipped the item 7 hours later.
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Loss:
$29
Reason of review:
Order processing issue

Preferred solution: Full refund

Sueko Hgs

Lesson learned. Amazon for life.

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I purchased a cable from Walmart.com which came from a 3rd party vendor. It didn’t work. Being an avid Amazon shopper, I expected an easy return process. Boy was I wrong. It’s been days and I’m still waiting for the 3rd party vendor to contact me about shipping this item back. Amazon would have helped me within minutes. Lesson learned.
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Reason of review:
Return, Exchange or Cancellation Policy
Ralph W Uzn

Can't fill out gift card info.

I would like to get your gift card, but I can't give my ss# in an e-mail
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1 comment
Guest

Don't you realize you are not dealing with Walmart? There are all sorts of scammers out there promising gift card to various stores in an attempt to get your ID information.

If you provide it they will be opening credit accounts in your name and building debt you will have to fight to get off your record.

Don't fall for a pitch that sounds too good to be true. Legitimate companies aren't out there giving away gift cards.

Anonymous

No more, I'm done

I'm done with walmart. I'll never buy anything there again.

On line or at there lazy, lying, thieving, corrupt stores. I use to be proud of walmart. That was a long time ago. I've been over charged.

Had an sd card stolen. Refused a return. Tried to buy a treadmill in store. That lead to (3) three lost employees.

I was afraid to send the forth in the back to find them. Just walked out and bought online. When i did shop there. You got fifty people trying to check out.

Only one register open. Be thankfull, we get two registers during christmas. When i complained. I was blamed.

Well they cant blame me now. This is my last day on there phone. Thats a ripp off to. For those who still shop there.

You'll fugure it out. Check your receipt. Are you getting charged for 3 twelve packs of pepsi, when you only got two. I will not take anyone there nor shop myself.

Walmart the next kmart. By

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Reason of review:
Return, Exchange or Cancellation Policy
5 comments
Machele Imf

Over-charging is now becoming rather frequent at many retail stores. They either have no price posted anywhere near the products displayed and a lack of price-checks in the store but the real scam comes when the item(s) scan higher than they should be and because the cashier scans the items at a furious pace you fail to notice the higher price.

Walmart in my area is notorious for this, as are the Meijer stores. The best thing to do is slow down the cashier so you can observe each and every item price as it is scanned.

As for the lack of manned checkouts, Meijer stores are giving Walmart a run for their money is this area. Amazon.com always has adequate open checkout lanes---just a thought.

Guest

OMG! You are so right!

They are losing customers by the thousands every month. Most my friends been stopped shopping at Walmart but I still stuck with them, but no more, I'm done with them.

Besides that I read on this site that their staff members say horrible things to people who give them bad reviews. That is so shameful.

Guest

We find it difficult to believe. Expect to see you at WM tomorrow.

Zachary2001 Jvs
reply icon Replying to comment of Guest-1626588

Maybe not tomorrow but within a week or month.

Guest
reply icon Replying to comment of Zachary2001 Jvs

LMAO

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ncN
map-marker Eugene, Oregon

Shopping while black

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Its truly disgusting the way African Americans are treated while shopping in your stores. I walked into the Walmart in milford ct today in a good mood and it never fails that again I am PROFILED! It is the ONE THING THAT TOTALLY *** ME OFF IN THIS WORLD! As soon as I walked in I was followed, I went to get a Christmas tree that was advertised onbyour website for 39.00 I turned around there was at least 6 Hispanic guys behind me just staring and following me. I know when I am being profiled. THIEVES COME IN ALL COLORS NOT JUST AFRICAN AMERICANS YOU NEED TO TEACH YOUR EMPLOYEES TO BE A LITTLE MORE DISCREET THEN AFTER THAT I WENT TO JEWERLY TO PURCHASE A GOLD RING FOR MY FIANCEE. OF COURSE THERE WAS NO ONE THERE I ASK TWO EMPLOYEES TO PAGE SOMEONE PLEASE, THEY DID BUT THEN THEY SENT SOMEONE OVER AND SHE WHISPERED THERE IS NO ONE HERE TO HELP YOU TODAY IMAGINE HOW UPSET I WAS, WHY DID YOU COME! then she says ill get someone to help yet she never moved I asked here did she know where the sling backpack was she tells me its in outdoor sports even though I was standing right in front of the backpacks by jewelry. my point being I don't come into your stores to spend my money to be treated like I don't belong there because I AM BLACK. I WORK IN RETAIL AND MAYBE YOUR EMPLOYEES NEED TO COME TO MY STORE! WHERE EVERYONE IS TREATED LIKE A HUMAN BEING AND THEIR BUSINESS IN APPRECIATED. YOU HAVE SOME PEOPLE WITH VERY POOR WORK ETHICS AND TRAINING! And for the record I would never give your store or anyone the satisfaction of accusing me of stealing everything I want I buy!!!!!! AND I WENT TO PAY MY WALMART CC BILL THE CASHIER DIDNT KNOW HOW TO DO IT!
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Reason of review:
just the way i am treated in your stores, i never stole nothing in my life and it *** me off that these people are allowed to look at me and say i am stealing
4 comments
Guest

Stop screaming with the all capital letter format. Of course you were profiled.

Everyone is profiled at all times. I'm a man with long hair ; I've been profiled a thousand times since 1968. My mother is 82, white, short, and gets stripped searched by the TSA when traveling. (as does my 84 year old Iowa born Dad).

My sister always got tagged a "dumb blonde" (her I.Q. is over 150, not measurable) .

We all get profiled but you're one of those sensitive babied people who can't tolerate reality and enjoy screaming about bias. I hope you will someday / somehow learn that we all suffer from prejudice at some time or another and there is absolutely nothing unique or exceptional about you.

ncN
reply icon Replying to comment of Guest-1595407

don't reply if you have no suggestions to curb the situation I didn't expect a reply from YOU!!!!!! and you need to MIND YOUR BUAS=SINESS AND DONT TELL ME HOW TO EXPRESS MY ANGER!

It wasn't directed at you so if you don't have any suggestions to remedy the situation, mind YOUR BUSINESS!

And for the record I am no ones baby my parents are DEAD! you ndeal with your issues your way and ill deal with mines my way!

ncN
reply icon Replying to comment of Guest-1595407

This guy/girl had nothing better tyto do with his time than to troll pissed consumer. hes obviously got issues of his own there was no need for him to comment on an experience I had at walmart

Guest
reply icon Replying to comment of ncN

That person is probably a 50 year old who is living in their parent's basement.

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Tim Dpv
map-marker Rio Grande City, Texas

Refuses cash payment

Went into the Rio Grande City WalMart Jan 23rd 2019 and all self check outs were card only, and likely all check outs. After complaining to the manager he had to open a check out to take my cash to pay. It's well know that WalMart sells customer data from card payments. They are on their way to Sears. EVIL
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Loss:
$1
Reason of review:
Not as described/ advertised
Josh G Xny
map-marker Holland, Michigan

Visa gift card

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It took 26.34 $ from me for a transaction twice and i cant talk to anyone its all animated and they want me to write them. You dont send them a check in the mail so they need to have somone to fix the problem now
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Reason of review:
Problems with payment
Anonymous
map-marker New York, New York

Sometimes low prices, but at a cost to consumer

Walmart - Sometimes low prices, but at a cost to consumer
The local Walmart (Suffern NY) is like a zoo. Poorly managed and user-unfriendly. I have found that items marked for one price ring at a higher price at checkout, even though our local consumer protection laws prohibit this deceptive practice. Lower-cost items are out of stock, although the higher-priced items next to the empty shelf are plentiful. The last straw for me was this bottle of fuel injector cleaner that the cashier scanned twice at checkout, all the while denying double-scanning. I will have to dispute it on my Amex on principle (it's a $4 item). If I were to shoplift this item I would be prosecuted and harassed by Walmart's dunning agencies. But Walmart can steal from customers without any consequences. Find another place to shop-I know that I will.
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Reason of review:
Problems with payment
4 comments
Guest

How do you know about shoplifters being harassed by Walmart's dunning agencies?????

Machele Imf

You again? We all know what Walmart is like. That's why discerning shoppers won't be found there.

Guest
reply icon Replying to comment of Machele Imf

I agree with you. Mostly just people receiving welfare or nut-checks every month.

They are so p00r and desperate that they are willing to put up with all of the B.S. from Wal-Mart in exchange for saving a few cents.

Guest

How many times are you going to post about this? It doesn't take a genius to know they were over charged when your total comes to almost $15 and you are only buying $10 worth of product. You shouldn't have paid for it and demanded the sale be re-rung.

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Anonymous

Savings catcher

Don’t like the Walmart savings catcher is to hard it was ok but now to hard to set up and lot of the employees don’t a lot about I had about between 40 to 50 points let the old one was ok and I do a lot of shopping at Walmart thank you
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Reason of review:
Bad quality
Felipe L Vig
map-marker Seattle, Washington

Walmart card gift

I recib a notice the i heave walmart card.this is the code...x,/6x2qH
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Anonymous
map-marker Akron, Ohio

Protection plan

Do not ever purchase extended warranty on jewelry it only covers electrical & mechanical damage. Like what person needs that type of coverage for jewelry. Walmart selling protection plan under false pretenses for monetary gain for insurance company that has no intention of any repairs at all.

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Reason of review:
Bad quality
1 comment
Guest

I bought new tv Samsung 58 inch smart tv from Almat and made a protection so I want protection conformation . I call them so I didn’t know they register my protection or no please let me know by call my phone 51881**** or email mshaikhna@***.com . Thank you so much for your co operation hope so to purchase more and more

Debbie C Pcs
map-marker Decatur, Alabama

Milo's tea laced with spicey and hot substance

My name is Debbie Crowell and I have bought Milo's Tea at the Neighborhood Walmart Market 6th Avenue S E Decatur, Alabama ever since it opened. My tea was best thru 12/24/18.

I drank a glass or two and it was fine but then as I got on down from the container I drank another sip on another day and it burnt my lips and then my abdomen starting hurting terribly that I thought I was going to have to go to the hospital. I got a heating pad out and put on my stomach. It relieved some and I fell asleep. But the next day my stomach was sore.

That tea had something in it because it has a suds like top of the tea. I didn't drink the whole glass I threw it out. I have never had Milo's Tea to do that to me. This is scary to where did it happen at the factory or did someone maliciously put it in at Walmart.

I am very concerned. I will never drink Milo's tea and I don't know if I am going to shop at Walmart.

Because at Walmart employees do not keep an eye out to what people are doing in the store. I wrote this because someone needs to find out what is going on.

Debbie Crowell

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Loss:
$100
Reason of review:
Milo's Tea with something in it

Preferred solution: Full refund of product and compensation for being sick from tea from your store.

2 comments
Guest

Miss Debbie, your complaint is valid, these are Walmart employees paid to discredit valid consumers complaints. Never stop trying to warn your fellow man of danger because as you can see Walmart tries to keep it hush hush.

Guest

Odd, you drank several glasses and it was fine but on a latter day something was wrong with it. Why are you suggesting it was tampered with from the manufacturer or at the store?

I would suspect someone that had access to it wherever you had it stored between the first couple of glasses and the third glass. Sounds like a friend or relative is pranking you.

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Clarinda Lyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

I was grabbed by an employee

Walmart - I was grabbed by an employee
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I politely declined to show receipt, and was grabbed and yanked around by a doorman. He had no reason to believe I was stealing. I have since filed a police report.
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Reason of review:
Poor customer service
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