s c Izp
map-marker Suffolk, Virginia

Upset

why can't I use a desk top to enter my receipts? I do not have a smart phone!!!!!!!! I now can not use my desktop computer to enter the receipts. Now I am shopping else where !
View full review
Reason of review:
Bad quality
SEKETITIA J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roswell, Georgia

Never received order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Placed an order on 11/8. Item promised by 11/10. No email notifications or anything. Called CC, spoke with inexperienced employee just to escalate call to supervisor who never apologized about the order, rather fast talk me through on why an in stock item never shipped. Won't be ordering anything else offline from Walmart. Guess they forgot money spends anywhere
View full review
Reason of review:
Problem with delivery
Renae M Upa

NEVER use Walmart Baby Registry

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased an item online from my niece's Walmart baby Registry and had it shipped directly to her - again from her registry. Walmart never showed it as purchased. The following week (well after she received her item) it still was showing on her registry as unpurchased.

Contacted Walmart help line and they referred me to The Bump who must service some of their registries. The bump got back to me quickly and said they do not have that registry on their site and to contact Walmart directly as that registry is on their website.

Contacted Walmart again and was told to contact my niece and tell her to remove it from her registry since she got it already. I explained the issue is, people are purchasing things and they are not being shown as purchased so there is a possible glitch in the system and can they check it out and just mark what I purchased through them and through the registry as purchased so nobody else purchases it for her baby shower. That's when the woman hung up on me.

Absolutely horrible customer service and I would NEVER purchase ANTHING from a baby registry through Walmart again. We should notice there is no easy way to get a customer service number for their baby registry - that should tell us right away they could care less and are all about the money only.

View full review
Pros:
  • That you could purchase online directly from the baby registry
Cons:
  • Item purchased from baby registry did not show purchased
Reason of review:
Poor customer service

Preferred solution: Walmart to correct their website glitches and provide a clear way to contact help and receive assistance with baby gift registry

3 comments
Guest

We are going through the same thing right now. Their customer service is unbelievable - and not in a good way.

No one has a clue what's going on, or how to correct it. And every customer support person you talks to gives you a different explanation, and none of those even makes sense. On top of that the item we purchased was a car seat and stroller combo that was expensive.

I'd certainly hate to see another person purchase it also only to have two show up at the baby shower!!!! Poor Customer Service for sure!!!!

Anamarie Gcm

Walmart's upper management is to blame for this. These squeeze the vendors on one end and the employees on other end until what they squeeze exploads..

Walmart sinking like Kmart..

I cant see them being around in 10 years. C0stco is thriving on other hand..

Guest

Just because you imagine something doesn't mean someone has written it into the coding in their computer to do that.

View more comments (2)
adolf Kty
map-marker Regina, Saskatchewan

I stole donuts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I eat three donuts and didn't pay they tasted extra good they were boston cream
View full review
Loss:
$26
Pros:
  • Manager panunda
  • Managers dick
Cons:
  • Swallowing
Reason of review:
cream

Preferred solution: Full refund

Abdias Rzx
map-marker Conway, South Carolina

Why doesnt my sore carry chocalate chip waffles

Called and they said they will contact store and they would return my call i have spoke to that store several times with no resolution
View full review
Reason of review:
Poor customer service
Margaret Pdb
map-marker Moline, Illinois

Wrong address

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I havent been able to get ony online account and my email and phone number has i xalled to update gave them my dob and ssi and my old address and they leep tellimg me its in correct o really pissed off and need this issue fixed i have direct deposit dor my paychck and i do not need issues
View full review
Sean R Rpw
map-marker Cocoa, Florida

Upsetting

My girlfriend bought three Walmart Visa gift cards and the transaction was voided, however, she was still charged for one or two of the cards. None of the cards worked and she is down $50.00. Waited and 30+ min. on Walmart Customer Service and they couldn't do anything, but tell us to call the number on the back of the card because they are a third party and you can't talk to a real person on the phone to tell them the situations. As a result, my girlfriend is down $50 for no reason.
View full review
Loss:
$50
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Machele Imf

As long as she paid with a credit card, she hasn't lost any money as she can ultimately dispute the charge if needed. The back of the cards usually give a number to call for problems.

Tell her to do so. This situation is but another reason to never use a debit card, where your money is immediately taken from your bank account. As an aside, buying gift cards may be a popular way to give a gift but the bad guys have caught on to this trend and there is alot of scams, bad cards, etc. now associated with them.

Buying one off a rack in Walmart is especially dangerous as the crooks scan these cards which are just there, in the open to get the bar codes and then check them daily to see if someone has bought a card. They then use the numbers to buy products for themselves, etc. Do a web search for "scams with gift cards" or similar to see what I mean. Finally, your complaint about Walmart customer service is just another in a long, long litany of dissatisfaction with Walmart.

Do they care? No, not as long as people still shop there.

Dione Rmg
map-marker Urbana, Ohio

Walmart is losing my business!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Walmart Savings Catcher has definitely become a joke - but not funny. I too have been using this app since it started. I can also prove that I have gotten less and less in the past couple of years. Too make matters worse, now you have to use Walmart Pay in order to be able to transfer your receipt to Savings Catcher. I would prefer a printed receipt for a few reasons. First, I can keep up with my check book debits with a printed receipt easier. Second, I can use other apps easier with a printed receipt versus having to print it out myself. Third, it is much easier to return items with a printed receipt. A lot of the employees don’t know what to do with Walmart apps. Finally, I can keep track of how much money I actually spend with a printed receipt. I am now on a quest to shop at Walmart less even though I can drive there in 5 minutes.
View full review
Reason of review:
Bad quality
Anonymous
map-marker North Reading, Massachusetts

Wamart visa gift card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased a Walmart visa gift card in North Reading ma. I paid 150.00 cash.

The slip said activated. When I got back to my car, I called to make sure it was activated and check balance. Automated line said I had to register card. I couldn't register card as it said it wasn't activated!!!

I tried several times before I went back in Walmart and stood in line at customer service for 20 minutes. The woman repeated to me what I had already tried!! She then said I couldn't get a refund and I had to write to an address that came with card! Long story short I refused to leave without a refund.

She got manager, and I got my refund. Never had this issue before. I will never buy another Walmart Visa Gift Card. Stand your ground if it happened to you.

I just bought a Visa vanilla Gift card at CVS and checked balance in parking lot. It was activated and my balance matched and ready to use!

View full review
Cons:
  • Customer service and gift card not activated
Reason of review:
Problem with delivery
2 comments
Guest

If you refused to leave they should have called the police on you for trespassing.

Ianna Pbw
reply icon Replying to comment of Guest-1606318

This sounds more like a commercial to shop at CVS than a complaint.

View more comments (1)
pauldunwoody
map-marker Anchorage, Alaska

Diffrent

if your a different person other then Asian they talk in Their Own Language … but they can speak English very good all so but wen some one around they speak Their Own Language so no one no's what they or talking abut and it not right at all I spend a lot of money at Walmart and I take my money some wore else u have to fix that I no what they say to they think I dont no but I no very will and the service is bad do a walk throw in anchorage Walmart s and u will see what I mean

View full review
Reason of review:
Poor customer service
1 comment
ramjet

I don't know what language you would like them to speak or what language you are trying to write. You clearly cannot write (or probably speak) English at all based on this illiterate post.

I expect all of them can speak far better English that you can. This post is embarrassing.

Anonymous
map-marker Tulsa, Oklahoma

Savings catcher isn't as good as it was before the October 2018 change

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I get the frustration as I have noticed a big change in how much I "earn" especially since the Walmart pay change. But it seems people are confused on how to submit a receipt. You don't have to enter a debit or credit card to use it. A Walmart gift card will do. Before you start scanning or before you pay, you log into Walmart pay and scan the qr code and when your transaction is complete, your receipt will print as well as show up on your phone. Just hit "submit receipt" and there you go. Just thought I'd share.
View full review
Reason of review:
Bad quality
Robert B Owc
map-marker Boca Raton, Florida

Poor pharmacy policy

If my doctor send in a script to the pharmacy and it is covered by my insurance why would it have to be approved by the manager and then sent up to the corparate office for an approval,i was told it would take 24-48 hours for them in corparate to approve it,
View full review
2 comments
Robert B Owc

It was not a pain killer,it was for ms and its a drug that I have been on for over 5 years..Walmart still has not approved my meds...will never use Walmart pharmacy again....

Guest

Let me guess. You are trying to get pain killers.

The rules for dispensing pain killers are getting stricter and stricter. The pharmacies in my area will only fill a prescription for pain killers if you bring in a written prescription to the pharmacy, in person.

If they are accepting a prescription that is sent in they need to verify that is a legitimate prescription. If you haven't heard, the government is cracking down on the abuse and over prescription of pain killers.

View more comments (1)
Anonymous
map-marker Klamath Falls, Oregon

Gift card will not work online And no one will help

The phone number on the Walmart gift card says it's not a legit number my Walmart gift card will not work online I registered it 2 days ago . When I place my order it keeps saying the pin number is wrong the illustration on.com for where your pin number is is not the same as where it really is for instructions on the gift card.

I've tried to days and it will not take. I'm going to be really pest if I go to the store weighted line and they decline it also. I stop online I wanna use it online I should be able to use it online and there should be someone who can help me figure out what is going wrong.

I have never had this much problems on ordering online. I would never ever ever recommend a Walmart Visa gift card to anyone ever.

View full review
Reason of review:
Problems with payment
Darlene A Thk
map-marker Lexington, Kentucky

Plush Pippin Apple Pies

Why did you stop carrying this pie? I no longer shop for groceries at Walmart.. - if you bring the Plush Pippin Apple Pie back.. I will start again.. I bought lots of things.. BRING IT BACK.
View full review
Reason of review:
Bad quality
Mark L Iuu
map-marker Tacoma, Washington

Cyber Monday ripoff

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
At 12:01 I jumped on line only to see the ps4 that was said to go on sale for $199.00 sold out..... no the price just jumped about $150.00 Lowes did a thing kind of like this and I did not shop there for 3 Years. They should stand by what they said they would sale it for. your only as good as your word.
View full review
Reason of review:
lost leader sales.
  • 1
  • ...
  • 514
  • 515
  • 516
  • 517
  • 518
  • ...
  • 1001