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Walmart - Customer Service Calls Review

I was in the Walmart store & after 3 phone calls to customer no service & nearly 15 minutes I was still waiting for someone to come cut some fabric for me. Needless to say, I was furious & left without buying fabric. Also, I found empty shelves where several items I had intended to buy should have been. After that bad experience I now intend to shop at Bi-Mart & Winco.
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1 comment
Review
#544724 Review #544724 is a subjective opinion of poster.

Walmart - Disabled People Service Review from Jasper, Alabama

Standing in line to pick up medicine is to difficult for disabled people. The pharmacy would run much more efficiently if they went back to the take a number system.
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5 comments
Review
#544051 Review #544051 is a subjective opinion of poster.

Walmart in Salt Lake City, Utah - Wal mart discriminates against diabetics

1.2
Details
i try to bring in my diabetic supplies but they treat it as a back pack and expect me to surrender the supplies and when i refuse the guards at wal mart practically start a fight with me to try to get me too surrender said supplies i might remind everyone of the ADA which allows people to bring in outside supplies even if inside a pouch, container or other bag as needed for diabetic supplies is not the same as a backpack in any way i have fought with wal mart for the last time and am now considering a lawsuit against them for discrimination of diabetics i am not the only one whit this condition that i have found this has happened to so clearly wal mart discriminates
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6 comments
Review
#544023 Review #544023 is a subjective opinion of poster.
Reason of review
guards need better training in human rights
Preferred solution
to not have guards at the entrances or have them better trained to not discriminate
Tags
  • diabetics
  • guards

Walmart in North Little Rock, Arkansas - Online Purchase Gone Bad

2.5
Details
My boyfriend and I have been avid shopper's of Walmart for years. We always enjoyed their low prices and the SavingsCatcher app that recently came out is great. My boyfriend always purchased gun and fishing accessories from them and we've never really had any complaints. However, we recently had a situation where his card was compromised. Someone was able to get into his online WalMart account and tried to purchase three X-Box Live subscriptions at $60.00 a piece. When my boyfriend called to have this situation rectified, he was told that since the product was digital and already emailed to someone (we don't know what email was used) that they could not refund it. Luckily, only one of the three $60.00 charges actually went through and the other two were stopped as suspicious activity. The real issue is that the Walmart customer service representative refused to refund the money. We don't even own an X-Box! My boyfriend then asked what email was used when the purchase was made and they refused to tell us that too for "security reasons". They obviously thought we purchased the X-Box Live subscription, but they wouldn't tell us the email address used, that makes a lot of sense (not really). We ended up challenging the charge with our bank and did get our $60.00 back, but Walmart made it a huge hassle. Needless to say, we don't shop at Walmart nearly as often anymore and my boyfriend no longer gives them money for his recreational activities. Sad thing to lose prospectively thousands of dollars a year from a customer over a $60.00 charge that could've easily been fixed.
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5 comments
Review
#543991 Review #543991 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$60
Preferred solution
Let the company propose a solution

Walmart - Advertisement Review from California, United States

This promotion is a gimmick! They give 72 hours to "check stores" then they wait over a week to say your receipt is invalid and/or the date! The contact us on the website is a joke! Noone responds back! They take your hard earned money.....pick and choose what they want to consider your "savings" as. No high price items. Why even have this then? No ads ,buy one get one, no electronics, etc. A full investigation needs to be done! We`re lured to shop in hopes of saving but in actuality we`re not saving anything.......just false hope! Horrible way to do business Walmart!
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2 comments
Review
#543922 Review #543922 is a subjective opinion of poster.
1.8
Details
I live in California. I ordered 3 birthday gifts for my granddaughter online; suppose to be picked up the same day. 2 weeks later; I still have not received the items, Customer care sucks. Walmart Supercenter Store #3529, 10735 Pendleton Pike , Indianapolis, IN 46236...
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1 comment
Anonymous
#882118

the worst part is that i cannot buy the gift for my granddaughter until i get my money back, this means i was forced to tell her that I did not give her a birthday gift becaus...

Review
#543918 Review #543918 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$60
Preferred solution
Let the company propose a solution

Walmart in Clovis, California - Was treated like ***!!!!!!!!

Checked out but forgot a produced on the counter. When I went back to pay for the product, the guard at the door wouldn't let me back in!! He called on his radio, to let me back in, to pay for what I forgot. THE PERSON YELLED INTO THE WALKIE TALKIE, (WHAT SHE LEFT THE STORE AND DIDN'T PAY FOR IT) Mind you that (I) the customer is trying to do the Right thing by going back to pay for the product. I'm not that kind of person, I pay for the things I need, to be treated like dirt. And I have heard other people getting treated like that from this store!!!! They will not go back to the that store. The store 323 W Shaw Clovis Ca . I'm another person that will not be back its bad enough that this same store double scans products. And treats customer like dirt when I have called and communicate what happened they are rude about it. Punish the customer for doing the right thing WOW.
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4 comments
Review
#543328 Review #543328 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Dr Pepper Review

No Dr pepper on shelf. Long line's at register.
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Review
#543261 Review #543261 is a subjective opinion of poster.

Walmart - Gross water

5.0
Details
my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a sip while eating and it smelled like motor oil or wet polyurathine. she called poison control and they said she might get sick,and said to call walmart but they were closed. her daughter gave some to her kids and it tasted fine. my friend might experience vomiting or nausea. my grandmother stoped drinking hers. my friends water had an oiley film on it drinking it thinking a little bit of something just dropped on the plastic. PLEASE ANSWER BACK QUICK!!!!!!!!!!
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2 comments
Review
#543218 Review #543218 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$3
Preferred solution
Let the company propose a solution

Walmart - Manager Review

Walmart store 360 in Okla does not price match guarantee items from their own Walmart.com! Not only that manager Terry has poor customer service skills. How can they call it price match guarantee if they don't even match their own web prices? I don't want to hear we get a cheaper price on line cause we have to pay shipping, hello site to store shipping is free!
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7 comments
Review
#542889 Review #542889 is a subjective opinion of poster.